Bought a wig recently from nuolawigs after recently being diagnosed with breast cancer . From every email enquiry through to the consultation and updates on delivery everything as been perfect . My wi... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Bought a wig recently from nuolawigs after recently being diagnosed with breast cancer . From every email enquiry through to the consultation and updates on delivery everything as been perfect . My wi... Näytä lisää
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I used to really love these wigs but my last two purchases haven’t been great unfortunately. Don’t know if they are now catering to people wearing wigs for fashion rather than hair loss, but the small... Näytä lisää
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Excellent customer service and experience all around. Everything arrived quickly once shipped and is of very high quality! I highly recommend.
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My wig is simply stunning! Super great experience with Nuola Customer Support who kept me well informed. They were approachable as well as cooperative throughout my order delivery. First wig from Nuol... Näytä lisää
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Nuola Wigs is a premium wig brand specialising in high quality human hair lace wigs designed for the most natural and realistic finish. We focus on helping women experiencing medical hair loss, alopecia, chemotherapy related hair loss, and general thinning to regain confidence through beautifully crafted wigs. All Nuola wigs are made using 100 percent human hair with carefully constructed lace hairlines, bleached knots, and customised colour work to create an undetectable look. We offer lace front and full lace options, custom sizing, and personalised colour services to suit individual needs. With customers across the UK, Canada, the US and worldwide, our goal is to combine luxury quality with compassionate customer care, supporting clients through every stage of their hair journey.
Yhdistynyt kuningaskunta
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Having a young teenage daughter lose all of her hair and diagnosed with Alopecia was devastating to her, especially as a competitive dancer. In researching wigs, Nuolawigs always came up however we live across the ‘Pond’ so we were uncertain of sizing. We were beyond ecstatic to see Nuolawigs was having a Popup in Toronto, Canada in August 2024, where my daughter found a beautiful, full lace wig that she fell in love with! She says it is so lightweight and she doesn’t find she gets so warm with the full lace. The Nuolawigs staff in attendance were fabulous and were able to guide us and take her measurements for her file for future orders.
Thank you Nuolawigs for a fantastic experience and wig that my daughter can hold her head high to do all of her competition hairstyles with and no one knows it is a wig! ❤️❤️❤️

Vastaus yritykseltä Nuolawigs
Can’t recommend enough !! I have been wearing wigs for the past 8 years and nuola is by far the most natural. The quality and the colour of amazing!! I have been wearing my nuola wig for a year and it has lasted perfectly. Repurchasing the Audrey wig, I loved it that much! Have gotten loads of compliments on it !!

Vastaus yritykseltä Nuolawigs
from having alopecia and wearing wigs everyday i can say nuola is a brand to buy from ! i have had 2 nuola wigs and both have lasted a very long time , the lace is so unreal and the overall quality of the hair is the best out there. there customer service team are always so happy to help and are quick to respond. my trust is with there brand.

Vastaus yritykseltä Nuolawigs
The service was excellent, and they patiently helped me find a wig that matched my wishes. The wig was exactly as I had hoped—high-quality and beautiful. I can highly recommend them!

Vastaus yritykseltä Nuolawigs
I’ve wearing the best of quality and most expensive wigs since I was 13 years old, I’ve had alopecia since I was a baby. No hair at all but three years ago I came across Nuola Wigs while installing a flower display and decided to try this company out and for the price and quality I cannot recommend enough! I wear a one wig daily for a whole year and annually reorder. I can only thank you so much.

Vastaus yritykseltä Nuolawigs
I have been wearing hair extensions and wigs for over 30 years. Two years ago, I became dissatisfied with the cheap, low quality, mass-produced products that were available online and at my local hair store. After a brief search on YouTube, for quality wigs, Nuola Wigs caught my eye! I hesitated to purchase due to the price tag. I must say, Nuola Wigs are worth every single penny and some. I am a customer for life! Most people I meet doesn't even realized it isn't my real hair. I receive compliments on the color every time I wear it, it's stunning. I have been wearing the same wig for over 2 years. I literally consider it to be my own head of hair. My Nuola Wig is so light and comfortable, I even sleep in it from time to time. When washed, as instructed on the website, it snaps back to the day I received it. Also, there is no weird chemical smells when the hair gets wet. I have had zero heat related styling issues. I am in the process of buying my second wig, a shorter style. If you are on the fence about purchasing a wig, take the splurge, without hesitation, you are so worth it.

Vastaus yritykseltä Nuolawigs
I love this Wig- it is more than natural, it feels like my own hair that i had before i start losing it during my therapy.
The service is excellent and unbelievably friendly.
They ask me about evrey step, also if i wanna have so change in the color.
The People from Nuolawigs does and excellent service and a product which is fantastic.
Im so happy that i found this company- i gonna order my second wig 🙏🏻.
Thanks a lot 🙏🏻🙏🏻❤️😍❤️
My daughter has suffered with Alopecia since she was 15 now 20, which for a teenage girl was truly devastating.
We discovered Nuola a couple of years ago and have bought 4 wigs, and they are beautiful and the attention to detail and craftsmanship is unbelievable and so natural looking. We initially visited in person which helps to give you an idea on size and density you require and what style suits.
Fadzai looked after my daughter and she was truly amazing and responds really quickly to any queries you may have.
I will be contacting Nuola again soon to order another Wig for my daughter before Christmas.
Thank you again Fadzai for the excellent customer service and to Nuola for truly beautiful wigs. We will never shop anywhere else for Wigs.

Vastaus yritykseltä Nuolawigs
Best wig I ever had!! Most natural looking hair, very comfortable to wear! Will never go back to a different company after purchasing from Nuolawigs. Customer services is amazing, they’re very responsive and reliable. Thank you so much for making such a great quality product♥️
EDIT TO THE BELOW: I took Nuola to court, I won and received my money back. This has been a long, exhausting process which could’ve well been avoided.
EDIT AGAIN: Another lie! What interest?! It was a DRH. Oh and what about the bit where you breached consumer rights?!
1 star is generous! At the beginning of my alopecia journey, I did a lot of research into wig companies and soon realised Nuola looked absolutely incredible & placed an order. I discussed increasing the density with them which they agreed should be done for my cap size and put it through as a custom request.
After 8 weeks I had no wig, I questioned it and it was dispatched the next day. The wig came in a luxury silk bag and box. The wig FITTED PERFECTLY. There were a clump of return hairs near the parting which I challenged but was told this was normal. I proceeded to cut the lace and wear the wig.
The wig felt like it was ripping the remaining hair out on my scalp and proceeded to fall and slip back. One day, it completely fell off my head at work. It didn’t sit flat on my forehead and when I measured the circumference of the lace it measured 25inches which I sent a photo to them as proof. I had ordered a medium cap size at 22 - 22.5 inches.
Not only this, in the 4 wears I tried with this wig, the amount of hair it lost was concerning to say it is supposed to last 2 years. It came with a chunky non slip elastic band which they do not advertise in their videos to help adjust the size (I think they knew it was the wrong size), this showed serious signs of deterioration in 4 wears and the elastic it is held in couldn’t take the pressure and snapped within the first hour of wear.
I went back to Nuola with pictures & videos and they admitted the wig was too big and advised they would make me a replacement but to send the wig in for inspection and they would refund the cost of the postage…. This was July and I still haven’t received this money back.
They received the wig and immediately said they were unaware the wig had been worn, yet the pictures & videos I sent showed me wearing it?! So I was made out to be a liar. It then took them weeks to actually re read our old emails (all in one chain) to see they had admitted they had seen the images.
They advised the wig I sent back measured 22 inches. I asked for images but never received this. I stated it was important as I measured my head per their guide lines and again sent images of this and measure the wig circumference in the same place so if they were measuring different something needed to be addressed and I could re measure my head to ensure the new wig fit. I got nothing back.
I asked for a refund instead of a replacement as their customer service is abysmal and was just slapped with incorrect information regarding consumer rights act. This went back and forth for months.
Then a blackmail threat came through advising that if I escalated the case with PayPal they would withdraw their offer of the replacement.
I advised I would be willing to go to court to which they basically told me to take them.
We agreed on an exchange, (I was initially told this would have been ready in 2 weeks but then they seemed to constantly add delays in for no reason) but I requested that I was sent images measuring the circumference, we needed to devise a plan once I had received a wig as to what would happen if it was incorrect and the quality control measures that were in place. These never got answered.
They then advised they had made the wig as a cap size small. Which isn’t what I ordered in the first place.
After more back and forth, they then decided to tell me they had sold the replacement wig!!!!
They then told me THEY NO LONGER MAKE WIGS and could outsource but this would take 3 months to arrive?!?!? Completely unacceptable.
At this point, I ordered this wig in May and we are now in October. They had £1,300+ of my money as well as the postage costs and I had nothing.
I advised them I was going on holiday and not to respond to me until after a certain date as their emails are the most stress inducing thing I have dealt with! I returned home to find they sent the original wig back with no amendments (something that was offered which I declined due to the quality). This wig was sent back screwed up in a squashed black gift bag. So not even in the original silk dust bag or box which I had paid for.
I had no contact from them and this was not agreed. I have not had my postage refunded and they have failed to provide the product I have ordered. Talk about them holding up the middle finger.
For a company that promote a solution for alopecia, they are the least heartfelt company I have ever dealt with. They have showed no sympathy at all to the condition and have held no responsibility of their mistakes.
I would hate for anyone to experience what I have. I wish I had listened to and trusted the 1 star reviews on here because they are true!
Avoid at all costs!

Vastaus yritykseltä Nuolawigs
This is the best wig shop where you can trust and order wig blindly. Wigs look like original hair and scalp no-one can tell you that you are wearing a wig. They reply to very nicely without taking much time. I received excellent customer support, including timely responses and useful guidance to assist me select the best solution for my requirements. The wig was wrapped neatly and shipped quickly.
I have ordered wigs from them several times, and I have always experienced excellent service and high-quality products. It’s impossible to find products as good anywhere else. The wigs look almost as natural as real hair. I’ve never had any issues and am very satisfied with everything.
I love Nuola, I have ordered many wigs from them and they always help me feel confident and beautiful! The hair quality is great. :)
I am so happy that I purchased a wig from Nuolawigs, and I am beyond impressed with the quality and service I received. The wig itself is stunning—soft, natural-looking, and incredibly comfortable to wear. The attention to detail in the craftsmanship is evident, and it fits perfectly without any adjustments.
Customer service was outstanding, with prompt responses and helpful advice to ensure I chose the right product for my needs. Shipping was fast, and the wig arrived beautifully packaged.
I highly recommend them to anyone looking for high-quality wigs and excellent customer care. I will definitely be a returning customer!
Best wigs - made a huge change to my life.
I am from Denmark and have tried to find a beautiful wig for 2 years before i found nuolawigs. I was never satisfied with the danish wigs and they did not look real. I am so happy that i found NuolaWigs. Great quality and look so real. They completly changed my life. Thank you so much!
I've ordered my thirth unit with Nuola wigs because they make stunning units. And of course this thirth unit was exceptional too. The hairline is onreal, it is perfect. No-one can ever tell you are wearing a wig. And... they have amazing price tags. I'm a customer for life and I tell everyone that's dealing with alopecia that the best shop I know is Nuola wigs.
Second time ordering, very good quality and good customer service 👍🏼
This is my third wig from this company, and they keep getting better and better! The hairline is the most realistic one I’ve ever seen, and I’ve purchased a lot of wigs over the years. What really sets them apart is their excellent customer service—they worked with me to sew in some clips upon request. I absolutely love it! Highly recommended!
I have ordered from nuola for years now and I wouldn’t go anywhere else! The quality is unmatched and they last so long.
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