Wigs by M O R A M O D E  Arvostelua 398

TrustScore 4.5/5 tähteä

4,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I bought wig in November and I only receive it last month after very long wait. After all this time, the hair quality is very disappointing. It is shedding a lot and now it feel like horse... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Moramode offers great quality hair and service with readiness to assist at any time! I ordered ready to ship wig which was sent on Friday and delivered on Monday, with exactly 7 days dispatch time jus... Näytä lisää

Saanut 5/5 tähteä

I was diagnosed with alopecia areata at the age of three, so I've had it almost my entire life. I'm 34 and have used wigs from various companies, but Moramode is the company that made my dream come tr... Näytä lisää

Saanut 5/5 tähteä

After waring wigs for 30 years, these are by far the best quality! The hair doesn’t friz and their shampoo / conditioner products keep the hair lovely. Scalps are amazing and don’t shred / bald like s... Näytä lisää

Yrityksen tiedot

  1. Hiustensiirto
  2. Hiustuotemyymälä
  3. Peruukkiliike

Yrityksen kirjoittama

M O R A M O D E is a prevailing UK based wig retailer with a passion for premium affordable wigs! Our sole purpose, is to create illusion lace wigs that are ready to wear yet very natural. Our illusion wigs are crafted from the finest lace for an invisible, ...


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

398 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Kuinka tämä yritys käyttää Trustpilotia

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Not getting SCAMMED again

I bought wig in November and I only receive it last month after very long wait. After all this time, the hair quality is very disappointing. It is shedding a lot and now it feel like horse hair, very dry and rough, not like what was advertised at all.

I been trying contact the company many times through WhatsApp and email but nobody reply me, only seen messages. No help at all.

This whole experience is very frustrating. It was supposed to be 10 days shipping, but it take around 4 months. And the product I finally receive is not the quality they promise.

I am really disappointed. I honestly regret not checking reviews before because looks like many other customers also have same problem.

❌❌❌
Customer service is not existing
Product quality is very bad
Communication is being ignored

19. marraskuuta 2025
Oma-aloitteinen arvostelu
Wigs by M O R A M O D E -logo

Vastaus yritykseltä Wigs by M O R A M O D E

We are unable to locate any order matching these details.

We have checked our records and do not have any orders from Spain in November, nor any order with this timeline. We also cannot find any messages or enquiries matching this situation across our WhatsApp or email channels.

We take feedback seriously and always aim to resolve any genuine issues quickly and fairly. If you have purchased from us, please contact us directly with your full name and order number, and we will be more than happy to investigate and assist you.

In the meantime, we will be raising this review with Trustpilot for further investigation, as we are unable to verify it against any of our records.

Regards
M O R A M O D E

Saanut 5/5 tähteä

Best wig I have had so far

I received my wig few days ago. I am really happy with it and I think it is amazing.

My hair is currently growing back, and I expect it to fully grow in over the next several months. If that weren’t the case, I would place an order for another wig immediately because this is truly the best one I have had so far. I honestly regret not trying Moramode sooner.

The density is just right, just like my own hair, and the hairline looks great. I genuinely feel like no one could tell it’s a wig, and it has given me the freedom to feel like myself again.

20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I recently ordered my 3rd wig

I recently ordered and received my 3rd order / hair piece from Moramode so knew what to expect and as usual the hair I ordered was well packed and looked lovely. As a trans woman good hair gives me so much confidence and based on the compliments I get the majority of people cannot believe that it isn’t growing out of my head. They last a long time and usually order roughly every 18 months so I feel I get my moneys worth even if it is a big investment upfront.
The only negative I can comment is around the delivery time / communication. All of my orders have probably taken a bit longer than anticipated and have had to chase for an update but when then wigs come I instantly forget about this and admire the handiwork.

13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Customer service

I do love these wigs and using them daily! The quality and the feeling is amazing therefore worth a little longer wait.
My last purchase hade some issues. My hair went on an little adventure… the fault was completely, and human, on DHL’s part. The customer service at Moramode were so helpful. Almost a daily contact, they kept me in the loop for every step and a much appreciated check in later on. I am not loving the wait but I highly recommend due to the quality and the great customer service. You can feel safe ordering from Moramode 🫶🏻

12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

I have ordered may wigs from moramode

I have ordered may wigs from moramode. All have been great quality with amazing hairlines. I will continue to order from them. The only issues I have come across is the time it takes for orders to be dispatched but I have always received great quality wigs regardless

12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing!

I am never dissapointed with MoraMode. I have Alopecia and I’ve ordered a couple wigs from MM because they are the most natural wigs I’ve ever owned. Definitely worth to try!

11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Worst experience I've ever had…

Worst experience I've ever had purchasing a wig. I decided to purchase a pop on modesty wig after seeing them on social media. When purchasing it stated quick dispatch but after a week and no update from the company I received reply that wigs were dispatched in 12 working days. Once I finally received the wig I was left utterly disappointed. It was boxed beautifully but once opened the strong, chemical smell hit. The hair is terrible quality, so thin at the bottom and bulky at the top and sheds terribly. Parting it was almost impossible and took a hot comb to even make it wearable when in the video it shows the model parting it easily. The return hairs are really prominent, and the lace, despite being sold as translucent is dark and not suitable for pale skin tones at all. I'm not sure what wig is in the videos but it isn't this one. I've purchased wigs at a quarter of the price that are better quality than this one.

After seller reply I should add that I've checked again and I still can't see where it states the lace is not suitable for pale skin tones. And yes while it may be an 'entry' level wig, it is certainly not cheap, the hair quality is terrible. It is still nothing like the model wore in the video. Doesn't even look like the same wig. I'm an experienced wig wearer, I own many wigs from high end to cheap wigs and this still stands as the worst wig I've ever purchased.

9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Wigs by M O R A M O D E -logo

Vastaus yritykseltä Wigs by M O R A M O D E

Hi Mary,

Thank you for taking the time to share your feedback. We’re sorry to hear the POP-ON wig didn’t meet your expectations.

Just to clarify a couple of points: shipping timelines for the POP-ON Wig is not advertised as an express shipping item. Regarding the lace, this style features a transparent lace, it is noted in the product description that it is not specifically formulated for very fair skin tones but for all skin tones so it may suit some tones more than others.

Our Modesty Range has been designed to offer an affordable, low priced, quality option for customers who are looking for a cheaper alternative to our luxury collection. While it isn’t comparable to our Invisible Lace wigs, it is crafted as an entry-level option.

We are continuously working to improve our Modesty wigs. It is currently a challenge for the darker haired Modesty wigs but we will get there.

We would have loved the opportunity to address your concerns before this point. If you’d like to reach out to us directly, we’d be more than happy to see how we can help.

M O R A M O D E

Saanut 5/5 tähteä

When I tell you that this unit takes me…

When I tell you that this unit takes me to another level, I mean it. I feel so confident wearing it. I’m officially a lifelong customer.

I have alopecia, and as a woman, it’s been hard dealing with hair loss and thinning hair as I age. But babe… I feel like a spring chicken in these units. I feel restored, and I’m so grateful.

14. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The best super illusion

I was diagnosed with alopecia areata at the age of three, so I've had it almost my entire life. I'm 34 and have used wigs from various companies, but Moramode is the company that made my dream come true, especially the updo wig. I've always dreamed of a wig as perfect as Moramode's—one that would allow me to create a variety of hairstyles, ponytails, and updos, without anyone noticing I was wearing a wig. It's simply a wonderful illusion; many people wondered if my hair had grown back. The wait for a full lace order is quite long, about 60 business days, but it's truly worth it. They're the best wig company I've ever encountered. This definitely won't be my last order.

8. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great hair

Waited for three months, but the hair is worth the wait. Good custumer service, always kept me updated on my order. Been ordering multiple times, always happy with the hair. ✨

6. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing customer care

Amazing customer care, amazing quality if hair.
Really and truly the best company I have ever purchased from!

1. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Love this company

The team at moramode, in particular Angelica, are super helpful and friendly. They kept me updated regularly and were available for any queries I had. The wig itself is beautiful, lovely quality. I have bought a few wigs from moramode and will always go back. They rock!

28. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

If I could leave 0 stars I would

If I could leave 0 stars I would.

I waited almost two months for my order. Throughout that time I was repeatedly told it would be arriving “soon” and that I would be kept updated — however, no updates were ever provided and I had to continuously chase via email and Instagram just to get a response.

Most recently, I was told to expect my order this week. When I contacted them today, I was informed that my order still isn’t complete. The listed contact phone number is not a real number and goes straight to voicemail, making it impossible to speak to anyone directly about what’s happening.

After all this time, I’ve now been told a refund will be issued as they can’t commit to completing my order. This has left me needing to reorder elsewhere after a very long wait.

Incredibly disappointing service. I won’t be ordering from MoraMode again and will be advising others in our community to avoid them too.

21. tammikuuta 2026
Oma-aloitteinen arvostelu
Wigs by M O R A M O D E -logo

Vastaus yritykseltä Wigs by M O R A M O D E

Thank you for your feedback, Rebecca.

We’d like to respectfully clarify what happened with your order.

Regarding the cancellation:
We received a message from you requesting that we cancel your order and issue a refund. We processed this immediately because we wanted to help resolve your concerns as quickly as possible. When there was later confusion about this, we shared a screenshot of your original message requesting a cancellation to clarify the situation. We were simply following your instructions.

Regarding the delivery timeline:
Your order was scheduled to be dispatched this week and we had to move it to the following week. We completely understand that delays are frustrating, sometimes factors outside our control, like supplier delays, do impact our timelines. We always aim to keep customers informed and apologise if our communication didn’t meet your expectations.

We genuinely wanted to fulfill your order and were on track to ship it next week. We’re sorry there was confusion about the cancellation request but we acted in good faith based on the instructions given in the message we received from you.

We take pride in our customer service and always try to do right by our customers, we are extremely sorry that this has not been your experience.

M O R A M O D E

Saanut 1/5 tähteä

Sehr unzuverlässig

Sehr unzuverlässig! Nie wieder! Vor einem Monat das zweite Mal bestellt. Vier mal über whatsapp nachgefragt warum bei Bestellung "in Arbeit" steht. Immer wieder vertröstet.
Heute haben sie ohne weitere Info storniert und mich über WhatsApp geblockt.
Sehr schlechter Service. Ich bin froh dass ich über Klarna noch nicht zahlen musste.

23. marraskuuta 2025
Oma-aloitteinen arvostelu
Wigs by M O R A M O D E -logo

Vastaus yritykseltä Wigs by M O R A M O D E

Hello Suzanne,

Thank you for your feedback. If no payment was taken, it’s possible that the order was not successfully processed on our end in the first place.

We are currently looking into your concern about being blocked on WhatsApp, this is not something we would ever do. Please know you can always reach us by email if you experience any issues.

M O R A M O D E

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