The vehicle was collected by Erwin. Brilliant service. Polite and courteous. Erwin kept me updated and called me when he was on his way both times. Excellent employee. Very helpful and explained the p... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The team at Northgate in Glasgow are great, always willing to help and make sure our vehicles are on the road in perfect condition. We only operate a small fleet at the moment, but that hasn't affecte... Näytä lisää
Yritys on vastannut
The staff at the Banbury branch are the best. They are welcoming and looked after me through my experience with them. I can not complement them enough on their professionalism from the garage... Näytä lisää
Yritys on vastannut
I had to have my company van taken into Northgate Huddersfield where I met Umer. From sorting a temporary replacement, to ultimately arranging a permanent exchange, his customer service was first clas... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Yrityksen kirjoittama
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Yhteystiedot
Lingfield Way, DL1 4PZ, Darlington, Yhdistynyt kuningaskunta
- 0330 019 8775
- info@northgatevehiclehire.co.uk
- www.northgatevehiclehire.co.uk
4,9
Erinomainen
6 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 96 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Positive customer experience
I dealt predominantly with Amber and Lauren, both of whom were courteous, knowledgeable, friendly and chatty which made the whole customer service experience very pleasant. The van was great for what we needed it for and there were no issues at collection or drop off.
23. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi Julia, thank you for taking the time to share such lovely feedback!
It sounds like Amber and Lauren made your experience especially enjoyable with their friendly, knowledgeable and welcoming approach. 😊
We’re also pleased the van was just right for what you needed and that everything went smoothly from collection through to drop-off. 🚐
We really appreciate your kind words and will make sure Amber and Lauren receive your fantastic feedback!
Take care,
Emma
We are customers of the Queenslie…
We are customers of the Queenslie Branch in Glasgow and the staff are great.
Vans are serviced on time and any issues are dealt with in a professional manner.
From the management to the guys allocating vans they are always happy to help and get us moving quickly.
Lauren on reception is always friendly and helpful.
22. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hello, thank you for taking the time to share such fantastic feedback!
It’s brilliant to hear you can always rely on our Queenslie team to keep your vans moving, with servicing completed on time and any issues handled professionally. 🚐
We’re especially pleased Lauren always provides such a friendly and helpful welcome, and that the whole team, from management through to vehicle allocation, are always ready to assist. 👏
Thank you for your continued support. We’ll make sure your lovely comments are shared with the team!
Take care,
Emma
Very friendly staff
Very friendly staff. Couldn't fault the service..
23. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi Stuart, thank you for your great review!
It’s lovely to hear the team made you feel welcome and provided service you couldn’t fault. 😊
Your kind feedback is really appreciated, and we hope to see you again soon and earn that 5th star! ⭐
Take care,
Emma
Very welcoming staff and very clean…
Very welcoming staff and very clean establishment, nothing is ever a problem offering a great service.
23. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Thank you for your lovely feedback, Lee!
A warm welcome and a great service can make all the difference, so it’s fantastic to hear the team made such a positive impression. 😊
We’re also pleased you found everything so clean and well looked after, and that nothing was too much trouble. 👏
Thanks for taking the time to share your experience!
Take care,
Emma
Good service and communication from Tom…
Good service and communication from Tom and Alfie.
23. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hello Daniel, thanks for sharing your feedback!
It’s great to know Tom and Alfie kept you well informed and provided such good service throughout your visit. 👍
We’ll make sure your kind comments are passed on to them both!
Take care,
Emma
Customer service at this branch is excellent
Customer service from Tom at this branch is top notch, very helpful team allround. And technician Dan kept me updated regularly through out the repair/servicing process making in day work planning as easy as possible.
23. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi Mark, thank you for your brilliant review!
It’s great to hear Tom provided such top-notch customer service and that the whole team were helpful throughout your visit. 👏
A special mention to Dan for keeping you regularly updated during the repair and servicing process, helping you plan your working day with minimal disruption. 🔧
We really appreciate your feedback and will make sure your kind words are passed on to them both!
Take care,
Emma
I had an excellent experience getting…
I had an excellent experience getting my car serviced at Northgate Vehicle Hire. Everything was handled professionally and efficiently, and the entire process was smooth and hassle-free. I would particularly like to commend Natasha Wells for her outstanding hospitality, professionalism, and attentive customer service. She made the whole experience even more pleasant. Everything was completed to a high standard, and the customer service was truly exceptional. I would highly recommend Northgate Vehicle Hire Egham for their excellent service and customer care.
23. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi Musroor, thank you for such a wonderful review!
It’s fantastic to hear your service was handled so professionally and efficiently, making the whole experience smooth and hassle-free. 🚗✨
A special mention to Natasha for making your visit even more enjoyable with her outstanding hospitality and attentive service. What brilliant recognition for her! 👏
Thank you for recommending our Egham team. We’ll be sure to share your lovely comments with Natasha and everyone involved!
Take care,
Emma
Excellent service , always there to assist
Excellent service, always very courteous, nothing is ever an issue, vehicle repairs always turned around quickly , overall service is excellent
22. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi Anita, thank you for your excellent review!
It’s fantastic to hear the team consistently makes things easy for you, with courteous service and nothing ever feeling like too much trouble. 🙌
We’re also pleased your vehicle repairs are always turned around quickly and efficiently. Your positive feedback means a lot to us! 🚐⚡
Take care,
Emma
Vastaus yritykseltä Northgate Vehicle Hire
Hello Scott, thanks for your feedback!
It’s great to know you can always count on receiving good service from our team. 👌
We really appreciate your continued support!
Take care,
Emma
Friendly and very efficient.
Excellent service with Yvonne and Lauren being super friendly and efficient.
5* service.
Highly Recommend.
22. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi Paul, thank you for your fantastic 5-star review!
Yvonne and Lauren will be thrilled to hear your lovely comments. It’s great to know their friendly and efficient service made such a positive impression. ⭐
Your recommendation is hugely appreciated, and we’ll be sure to share your kind words with them both! 👏
Take care,
Emma
Troy and Alex were super helpful and…
Troy and Alex were super helpful and polite.
22. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi Megan, thanks for sharing your feedback!
It’s brilliant to hear Troy and Alex were so helpful and polite, and made your experience a positive one. 👍
We’ll make sure your kind words are passed on to them both! 🌟
Take care,
Emma
Well looked after by staff on site
Well looked after by staff on site. Had a bit of a wait for our vehicle to be serviced, but the staff were very nice and checked on us to make sure we were ok. They even offered to make us tea/ coffee as the machine wasnt working. Front desk staff at Boreham wood are an asset to this company
22. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi Tracy, thank you for sharing your experience!
While we’re sorry you had a little longer to wait for your vehicle, it’s great to hear the Borehamwood team made sure you were comfortable and well looked after throughout. ☕
Offering to make you a drink when the machine wasn’t working is a lovely example of the team going that extra step. It’s fantastic to hear you consider our front desk staff such an asset! 👏
We really appreciate your kind words and will make sure they’re shared with the team.
Take care,
Emma
Lauren and the team at Northgate…
Lauren and the team at Northgate Glasgow provided outstanding service from start to finish. Communication was excellent throughout, and any queries were dealt with quickly and professionally. The whole process was straightforward and hassle-free. A pleasure to deal with and I wouldn't hesitate to recommend them.
19. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi Brian, thank you for such fantastic feedback!
It’s wonderful to know Lauren and the Glasgow team made the whole experience straightforward and hassle-free, with excellent communication every step of the way. 👏
Your recommendation means a lot to us, and we’ll make sure Lauren and the team receive your brilliant comments! 💫
Take care,
Emma
Great service from Luke at Northgate
Great service from Luke at Northgate, answered all of my questions, went the extra mile to find great solution that is most suited to my requirements. Great communication re delivery arrangements! Thanks Luke!
21. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hello Hayley, thank you for your brilliant review!
It sounds like Luke really went the extra mile to understand exactly what you needed and find the right solution for you. 🙌
It’s also great to hear the communication around delivery was spot on. We’ll make sure your fantastic feedback reaches Luke! 🚐✨
Take care,
Emma
Kept me informed as the work was being…
Kept me informed as the work was being done and most importantly time scales
22. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Thank you for sharing your feedback, Steve!
It’s great to know the team kept you informed throughout the work, especially around the expected timescales. ⏱️
Clear communication makes all the difference, so we really appreciate you taking the time to recognise this! 👍
Take care,
Emma
Brilliant staff in here always a smile…
Brilliant staff in here always a smile and cheeky banter and great biscuits
Always fit us in at late notice, just brilliant
22. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hello James, thanks for the brilliant review!
Smiles, cheeky banter and great biscuits... sounds like the team have got it just right! 😄🍪
It’s especially good to hear they always do their best to fit you in, even at short notice. Your feedback will definitely put a smile on their faces!
Take care,
Emma
Alex was great
22. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi Richard, thanks for the great feedback!
A big shout-out to Alex! 🙌 We’re really pleased he made such a positive impression during your visit.
We’ll make sure your kind words are passed on to him. 😊
Take care,
Emma
Very friendly staff
Very friendly staff, especially Martin. Efficient vehicle servicing and good coffee in the waiting area :)
22. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hello Adrian, thank you for your lovely review!
Great service, friendly faces and good coffee sounds like a winning combination! ☕😊
We’re especially pleased Martin made such a positive impression and that your vehicle service was handled efficiently. We’ll make sure your kind comments are passed on to him!
Take care,
Emma
Customer service is top priority
Been a customer for a number of years and always experience the best service you could wish for. Very friendly staff. Always go the extra mile to help customers. An absolute pleasure to deal with.
1. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi Charlie, thank you for such wonderful feedback and for being a loyal customer over the years!
There’s no better compliment than hearing our team continues to provide the level of service that keeps you coming back. 😊
We’re especially pleased that their friendly approach and willingness to go the extra mile have made such a lasting impression. Your kind words will mean a lot to everyone! 👏
Thanks again for your continued support.
Take care,
Emma
Was in for service also brakes today…
Was in for service also brakes today service was top class keeping me updated on progress throughout girl Lauren on reception is a total credit to the company can’t praise her enough thank you Lauren
21. lokakuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Northgate Vehicle Hire
Hi William, thank you for such brilliant feedback!
It’s fantastic to hear your service and brake work were handled to such a high standard, with regular updates keeping you informed throughout. 🔧
Lauren clearly made a real impression too! Being described as a credit to the company is wonderful recognition, and we’ll make sure your kind words reach her. 👏
Thanks again for taking the time to share your experience!
Take care,
Emma
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