Nationalparkingcontrol Arvostelua 

I sent an appeal over a new ANPR system that had been put in place at Yorkshire wildlife park short stay. My daughter had an accident and needed changing right after finishing up at soft play. I apologized and showed bank statements over the past 2 whole months showing and displaying a proven track record of attending the uproar soft play, as to which I had used the short stay parking area following the parking 2 hour rule in place.

Received a heartless generic response with 0 understanding. This firm is out sourced and will ALWAYS follow through with fining you. The only way to appeal properly is going through IAS appeals service.

£100 or the £60 reduced as they put it, is too much money for such a small amount of time going over. I don’t care if it’s breaking the rule. This extremely extortionate and in humane to a family outing place. Absolutely rotten.

New signs installed with a change of conditions to not allow parking where I and many others have parked for 15 years. I stopped for 4mins 58 seconds to buy something from a shop.
NPC assume you receive their letter two working days after posting. Mine arrived eight days after their claimed posting date - A good chance that if the recipient is away for a few days they will have to pay the full amount (£85)
This looks like a stitch-up between the estate management company and NPC to make money.

I work for local NHS Health Authority and was ticketed by this company. I was unable to get a permit from the patient and even if i was.. I would not have time to obtain it and get back to the vehicle in time to display it. There was signage in my vehicle to indicate I was on duty. I saw the parking agent ticketing the vehicle and he could clearly see who I was. He on the other hand had no visible ID or uniform. My appeal was still rejected. Don't expect any understanding from this company.

Scumbags and money grabbers. Gave me a ticket at the David Lloyd as my child permit didn’t show. I proved I was a paying member of the club and I have 2 young children under the age of 2 which is why I am allowed to park in a specific bay. I appealed and still they expected me to pay £100. They reflect badly on any private company that works alongside them. NPC, please get in touch and give me my £100 back.

Very disappointed with National Parking Control (NPC).

I received a parking charge despite being parked within the permitted parking area at my own residential development. I had a valid permit clearly displayed, and the managing agents later confirmed that the black highlighted areas on the parking map are authorised parking zones.

Even after explaining this and providing evidence, NPC still rejected the appeal without properly addressing the points raised.

It honestly feels like they issue tickets first and ignore reasonable explanations later. Residents with valid permits should not be treated this way.

The appeals process also felt completely pointless, as there seemed to be no genuine consideration of the evidence provided.

Would not recommend this company at all.

Actual scammers. Received a debt collectors letter from DCBL saying I owe £170 from parking at Myrtle Parade Liverpool. Never received an initial letter from NPC, DCBL forwarded an email that said I could have paid £60. I NEVER RECEIVED THIS LETTER!!!
Can see from previous reviews that no one else received a letter. Will definitely not be paying this. Absolute scam company. Be aware

I want to share my recent experience with National Parking Control and DCBL so other drivers are aware of how these private parking charges are handled in practice.

I received a £170 demand relating to an alleged “no parking/waiting” incident at Baltimore Wharf in London. The most frustrating part is that I never received the original Notice to Keeper that supposedly offered the reduced £60 amount. Had I received it, I would obviously have addressed the matter immediately instead of having it escalated to debt recovery.

The photographic evidence itself showed an observation period of roughly one minute between the first and last images, and in my opinion this did not reasonably constitute “parking”. I was also disappointed by the lack of any practical loading/stopping provision in the area while at the same time enforcing extremely aggressive restrictions.

I attempted to dispute the matter formally, however I was repeatedly redirected after the case had already been passed to DCBL. The entire process felt unnecessarily aggressive, inflexible, and heavily focused on escalation rather than fair resolution.

In the end, I paid simply to avoid the stress, time, repeated debt recovery contact, and potential legal costs of continuing the dispute — not because I genuinely agreed with how the situation was handled.

I would strongly encourage other motorists to:

* keep records of all correspondence,
* challenge charges immediately if received,
* and fully understand their rights when dealing with private parking companies and debt recovery agencies.

Consumers deserve clearer communication, reasonable grace periods, and a fair opportunity to dispute charges before matters escalate.

I received 7 parking charges in a short period even though my valid parking permit was clearly displayed in the top right corner of my windscreen the entire time. I have lived in the building for nearly 4 years and never had this issue before.

What makes this even worse is that the permit was still visible from the warden’s own photos if they had simply bothered to look properly. My car was parked near two pillars, but that is no excuse for failing to walk a bit closer and check the permit before issuing repeated tickets. I even spoke to one of the wardens on site, and he confirmed the permit was visible and clear from the front of the car.

This was not one isolated mistake. Repeatedly issuing tickets like this shows either carelessness, laziness, or very poor training. It has caused unnecessary stress, frustration, and wasted time having to appeal something that should never have happened in the first place.

I am also deeply concerned by how targeted this has felt. As someone from a minority ethnic background, I cannot ignore how repeatedly I have been pursued despite clearly complying with the parking rules.

I would strongly warn others to be very careful dealing with this company. No resident with a valid permit should be treated this way.

I parked at Myrtle Parade (Car Park) and got a fine for not paying for my stay. I paid for my stay but at Myrtle Street (Parade) which was THE OTHER SIDE OF THE PAVEMENT. Appeal was rejected with a template response, not even acknowledging my case. They will find any reason to fine you and bully individuals into submission. This setup is a revenue-generating system, not a fair parking enforcement process.

Ticketed my wife who's car was parked in a "permit holders only" space, despite her having a permit.

Turns out that specific space is for a different kind of permit to hers, but there is no signage whatsoever that shows that.

She's now being threatened with court for £100 over a <14min parking contract breach that she had no way of knowing she was entered into.

Am currently appealing to Black Country Health NHS Foundation Trust who are responsible given they employed this awful company.

I just took legal action against this company they are scam they used same picture of my car and put different dates and times and send you ticket but one of them tickets dated I wasn’t at the gym that day and time no Cctv footage they use phone photos and use rondom times and date im also member at David Lloyd’s gym but still send me 8 parking tickets

Received three Parking Charge Notices totalling £300 for parking my own car in my own demised residential bays during a short administrative registration change. The estate manager confirmed in writing it was my space and a minor admin oversight. I provided DVLA documentation, proof of bay ownership, and full correspondence. Every appeal was dismissed. NPC then de-instructed by the managing agent. Predatory, disproportionate, and a complete failure of basic common sense. Avoid.

I am a 999-year leaseholder at a residential development managed by NPC. My lease grants an unconditional right to park in my allocated bay. There is no permit requirement anywhere in the lease. NPC is not a party to my lease and has no authority to impose one.

NPC issued seven Parking Charge Notices against my vehicle while parked in my own bay. After the first PCN, I appealed and NPC cancelled it — their letter confirmed "your appeal has been successful." Despite this, NPC continued issuing further PCNs in the same bay, on the same facts, against the same vehicle.

NPC then escalated one of these charges to County Court via DCB Legal for £170. I am defending the claim.

When I raised this with NPC's Data Protection Officer, she dismissed the earlier cancellation as a "goodwill gesture" — directly contradicting the cancellation letter which contained no such language.

I have now filed complaints with the IPC, the ICO, and the DVLA regarding NPC's misuse of keeper data. Five appeals remain unanswered.

NPC's business model at residential sites is to provide services free to the managing agent and generate revenue entirely from PCN enforcement. This creates a perverse incentive to ticket authorised residents in their own bays. When challenged with clear lease evidence, NPC does not update its records — it simply continues issuing charges.

No reported case exists in which a private parking company has won against a leaseholder in their own allocated bay. NPC knows this. They rely on people paying up rather than fighting.

Do not pay. Appeal. Defend. They have a documented pattern of 788+ court claim discontinuations tracked on MoneySavingExpert. They do not win contested hearings.

National Parking Control has been extremely disappointing and ineffective.

For the past four months unauthorised vehicles including vans without permits have been parked in visitors bays at DA10 1BY. Despite NPC being contracted to manage and enforce parking, no tickets have been issued and no visible enforcement has taken place.

Residents have raised this multiple times by email and phone, and the issue has also been escalated through our management company to vain. Unfortunately, NPC has shown no urgency, no follow-up, or meaningful action on any unauthorised vehicle parked in the vicinity. Wardens do not attend the site or fail to enforce the rules when they do or maybe Warden takes bribe to let the visitor bays to be abuse.

As a result, visitor bays continue to be abused, causing ongoing inconvenience to residents. This completely defeats the purpose of having a parking management company in place.

Based on our experience, I would not recommend National Parking Control. NPC have failed to deliver the basic service they are paid for, and our resident community is now actively considering replacing them.

Very poor service and lack of accountability.

I have just received a reply to my appeal against a parking charge and they have completely ignored my reasons for my white line wheel infringement with just a reference to their terms and conditions they just couldn't care less they just want the money !!! what a greedy insensitive money grabbing organisation they should be ashamed of robbing an 83 year old disabled pensioner who inadvertently parked one wheel on the white line appalling is too good a word for them l will see if our landlord will consider using someone else

I’ve got the bailiffs letter came to my house saying I owed £170 when I didn’t even receive the original ticket . They didn’t even put a ticket on my window and when I called up, they were so adamant that the letter was sent to my house when nothing has been received . when I called up to see if they could put it back to the original price the lady was calling me a liar saying that I had received the letter. to me this seems like a good scam that you have going on here giving people parking tickets taking the picture halfway down the road. there was another car behind that didn’t get a ticket. My car was in the garage getting fixed. The Garage has said that they’re gonna give the money back to me, but I have received no letters from you guys at all only the bailiffs scam scam scam.

Got in touch with this company to patrol our work premises as we are close to a pub, total waist of time and effort. Issued loads of tickets through there app and not one of them were issued. Customer services also a waist of time. Told them to terminate the contract!! They can’t even be bothered to reply. I will remove there signs My self. Stay clear folks.

NPC took over enforcement at our residential car park in the summer. They failed to deliver resident permits properly and immediately started issuing PCNs to valid residents. A whole batch had already stacked up before we were alerted to the error.

When the landlord instructed NPC to cancel the charges, NPC simply refused and continued to pursue charges against valid residents. After months of this, the landlord terminated their contract, yet NPC still continues to pursue residents without standing.

The most cynical part is the accountability black hole they’ve created; they refuse to deal with residents because “you’re not the client”, and refuse to deal with the managing agent because “you’re not the PCN recipient”, hiding behind “GDPR” while sending debt collectors after residents, including elderly and vulnerable residents.

The “appeals” process is a ridiculous farce. NPC just repeats “there was signage” and “permit not displayed”, then funnels you into the IAS which seems to be a kangaroo court operating on similar principles, giving these cowboys a thin veneer of legitimacy.

Their behaviour is clearly opposed to the charters and standards they claim to uphold - avoid them like the plague.

Parking fine for 96 seconse to manoeuvre, appeal but the rejected my appeal after 2 months

Useless

I am writing this to warn everyone about the predatory and "money-grabbing" tactics of National Parking Company. This company is a complete scam. I have been charged over £500 for parking in my own allocated parking spot due to a minor, one-letter typographical error.

Despite providing clear evidence that I am the authorized resident and that the mistake was a simple clerical slip, the company has shown zero sign of cooperation or common sense. They have ignored all reasonable correspondence and refused to acknowledge the facts of the situation.

Key reasons to stay away:

Zero Grace Periods: They are so aggressive that they issue fines even for temporary stopping with hazard lights on. They don’t care if you are loading or unloading; they just want your money.

Total Lack of Flexibility: They do not distinguish between unauthorized parking and a harmless typo by a legitimate resident.

Bullying Tactics: They refuse to cooperate when contacted and will only push you to go through a Small Claims Court, hoping you’ll pay out of fear.

This is not a parking management service; it is a scheme designed to exploit people through technicalities. They are unprofessional, unreasonable, and purely profit-driven. Beware—stay as far away from this company as possible.