What a waste of time. Contacted them about a HELO and was told I would receive an option for a HELO as well as a refinance. Verbally given several options, Now all they want to push is a refi of my... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
They constantly lie and change requirements. They made me wait and wait. SO many better companies out there. Do not waste your time with Mutual of Omaha Mortgage. They dont deserve your business
I will make this review short but not so sweet. I started the refinance process with them in early July 2026, with plans of closing end of July or beginning of August. It is now October 4, 2026 and th... Näytä lisää
Jim Scheffler and his team were instrumental during the prequalification and application process. He informed us of all the available programs that were out there and answered any question we had rig... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The Mutual of Omaha Insurance Company has been helping customers since 1909. Inspired by hometown values and committed to being responsible and caring for each other, we exist for the benefit of our customers. And, like our customers, we thrive on relationships and building genuine, enduring connections. As a Mutual company our focus isn’t about increasing share prices. It’s helping customers reach their financial goals. What that means if you’re considering a new home purchase or refinance, you can feel secure knowing Mutual of Omaha Mortgage exists solely to do right by our customers, every time. We understand that to some companies a loan is a loan is a loan. That’s not us and it’ll never be. Buying (or refinancing) a house is more than a financial decision. It’s the promise of a life you want to build and the memories you want to make. And that’s why before we talk home loan solutions, we focus on you and your needs.
Yhteystiedot
3131 Camino Del Rio N #1100, 92108, San Diego, Yhdysvallat
- 833-721-1001
- customerservice@mutualmortgage.com
- www.mutualmortgage.com
2,5
Välttävä
896 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Thank you for your time!
They were with me every step of the way explaining the loan process. Thank you very much.
27. huhtikuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Thanks for sharing your experience, Elroy! If there's anything we could have done better, we welcome you to contact our Customer Experience Department at customerservice@mutualmortgage.com or (833) 721-1001 and let us know!
Agent I worked with was responsive and…
Agent I worked with was responsive and experienced. We ended up going with another lender, but I plan to reach out to Jessica when we are planning to refinance.
Thanks!
Grace
4. toukokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
We're so glad that your experience with Mutual of Omaha Mortgage was a positive one! Thanks for sharing your experience, Grace!
Vastaus yritykseltä Mutual of Omaha Mortgage
Great to hear! Thanks for sharing, Jessica!
RENEE WAS VERY NICE AND EXPLANITORY.
3. toukokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Wonderful! Thanks for sharing your experience, Raymond!
Getting pre approved was a breeze.
3. toukokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Fantastic to hear! Thanks for sharing, Mohammed!
Friendly and helpful
Friendly, competent people. Kim was great. They had a good interest rate and called me right away. Kim also gave me helpful pointers even though she knew I probably was going with another lender. I will definitely consider them for my next mortgage.
2. toukokuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Fantastic! Thanks for sharing your experience!
Scott was very responsive.
28. huhtikuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Wonderful to hear! Thanks for sharing, Tom!
Great follow through with Eddie Vargas
Great follow through with Eddie Vargas. Quick professional responses and informative.
29. huhtikuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Fantastic! Thanks for sharing your experience!
Peter has been amazing!!
Peter has been amazing!!! He literally made owning my first home a reality. Something that I have long wanted for!!! Peter made everything easy and smooth, and provide clear and consistent guidance.
18. huhtikuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Wonderful to hear! Thanks for sharing your experience, Christine!
Hard credit inquiry without permission
The agent was very informative in explaining mortgage terms, established a good rapport, and reassured me at least three times at various stages of the call, that no hard credit inquiry would be needed or performed to give me a quote. That same evening, I got an alert that my credit had been pulled via hard inquiry, resulting in a 9-point drop at a time when I am still comparison shopping and need to protect my credit the most. Despite getting competitive terms from Mutual of Omaha, I do not trust this lender, and will not be using them.
25. huhtikuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Hi Kisha. We are sorry about that. Thank you for notifying us. We have contacted the appropriate department to get this sorted out. If you need further assistance, please reach out to our Customer Experience team directly at 1 (833) 721-1001, or customerservice@mutualmortgage.com.
Allison was great
Allison was great. She took the time to explain everything very thoroughly. Pleasure to talk with.
18. huhtikuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Wonderful to hear! Thanks for sharing your experience, John!
Vastaus yritykseltä Mutual of Omaha Mortgage
Wonderful to hear! Thanks for sharing your experience, Pooja!
Eli has been very helpful in explaining…
Eli has been very helpful in explaining things to me.
19. huhtikuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Great to hear! Thanks for sharing your experience, Anita!
Tonja was a great help in starting this…
Tonja was a great help in starting this process. She seems to always be available and helps clarify any question we have without trying to sell us more than we ask for.
18. huhtikuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Wonderful to hear! Thanks for sharing, Dan!
My lender answered all questions and…
My lender answered all questions and made the process easier.
12. huhtikuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Awesome! Thanks for sharing your experience, Tanya!
Vastaus yritykseltä Mutual of Omaha Mortgage
That's wonderful to hear! Thanks for sharing, Randy!
Shawn has bent over backwards to help…
Shawn has bent over backwards to help me it has been the most pleasant part of buying my home! He is super knowledgeable at his job and works some hours to get it done! Thank you Shawn!
7. huhtikuuta 2023
Vastaus yritykseltä Mutual of Omaha Mortgage
Great to hear! Thanks for sharing your experience, Jason!
Terrible experience
Terrible experience. Employees were reluctant to return calls. Their loan process takes forever to complete. Now two years after closing, they misapply payments and fail to pay insurance provider timely.
14. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mutual of Omaha Mortgage
Hi Robert. Thank you for your feedback—we really do appreciate it. We’re sorry to hear that you had an unpleasant experience with your recent transaction--we are looking into it, and will provide an update. If you need further assistance, please reach out to our Customer Experience team directly at 1 (833) 721-1001, or customerservice@mutualmortgage.com.
Vastaus yritykseltä Mutual of Omaha Mortgage
Wonderful! Thanks for sharing, Kevin!
Vastaus yritykseltä Mutual of Omaha Mortgage
Great to hear! Thanks for sharing your experience, Komlan!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.