MISSYEMPIRE Arvostelua 

Haven’t processed my refund for months and have ignored several emails requesting for it to be processed & refunded.

I would never order from this company again. I returned my items nearly 30 days ago which has been signed for but I still haven’t received my refund. I have sent multiple emails & numerous messages with only one response asking for proof of postage. That was over 2 weeks ago and I still have haven’t had a response. The customer service is shocking. AVOID this company.

I would give 0 stars and seems like a lot of people are having the same problem! I placed and order at the beginning of July for around £220. I sent back all items around 10 days later. No refund, no response to numerous tickets raised with their customer services. I have now had to go through my credit card company to get my money back!!!!! Terrible serve and the website is down!!

Avoid at all costs .. sent my item back over a month ago ., have proof of return yet no refund ever made - unable to contact either as website down and no one comes back on any social media platforms! Absolutely disgusting they keep your money like this!

I have been waiting for a refund for over a month. Everything I tried on was bad quality or dirty. Sent my items back straight away. Had no corospondance since. Customer service don’t get back to you or ignore you! They owe me nearly £100 and I’m yet to see it

Wish I could put 0 Star, want to return a jacket which didn't fit and the website is down for weeks now, Tried to email customer service which advised they will get back to me in 24hrs and 1 week later still no communication, I just want my money back, wont be returning to them and wont be recommending as well

I wish I could give this zero stars! Placed 2 orders with missy empire nearly £150 in total. Only kept 3 items. Sent everything back in one parcel using their Royal Mail prepaid postage, 7th July, nearly 4weeks ago and zero contact from them! I have emailed several times, Facebook messaged, contacted on TikTok, even opened a case with resolver you just get completely ignored! You put your trust in this company assuming that they value their customers and they just scam you! It’s disgusting! Avoid at all costs

My dress has a hole in the side and also see through

AVOID! I wouldn't order from here if you need to send anything back because you wont get no refund. I sent my parcel back a month ago and had nothing back.
Waiting on a refund nearly a month later. Will not answer any messages.
Absolute joke of a company

Great outfit and also came next day with normal delivery!

Paid nearly £100 for my items, all crap and cheap quality so i returned them on the 8th, by the 12th it was delivered and they're claiming to not have got my parcel, since the 12th ive been ignored, no communication nothing. i have chased, sent tickets, emailed, tiktok, nothing even though it states 'Will get back within 1 working day' they have simply ignored me. Girls please do not waste your time, they are scamming people. ive had to do a charge back on my card and start a claim with Royal Mail. THANKS!

Great experience, lovely pretty top and fast delivery

Ordered from Missy empire. Paid for next day delivery and still not received my items. I emailed them and was contacted by Billgham Support team who apologised and said he would make an instant refund to my bank. He asked what phone I had and then started sending codes to it. He then asked me to download an app to my phone so I hung up. Have reported both the Billgham support team and Missy empire to the police as they are clearly scammers . DO NOT ORDER FROM THIS WEBSITE

Here’s to hoping that the Tape High Rise panty is restocked in creme (in addition to other, girly colors).

It’s so difficult to find a mid or high rise brazilian with the brand logo printed around the entire “tape” waistband. I know it’s silly, but having the logo bold and visible implies ‘luxury brand’ lingerie. It makes me feel so cute, and my husband loves it.💕

Returns are a bit of a joke. It’s been 11 days since I was told my refund would be made within 1-5 working days they closed my ticket and I still have no refund!!!

Super quick delivery easy to navigate order was delivered to wrong house but that was an issue with the delivery driver and not Missy empire

Excellent service and fast delivery excellent quality clothes

If I could rate 0 I would.
Paid for next day delivery. Hasn't been shipped yet. Wrote a customer service ticket. No reply. Wrote another and no reply. Went on socials, they read my message and never replied.
I sent emails, no reply.
I will never buy from this company again. They are scam and I will have to go through the bank to get my money back and now have a panic shop in town. Im really pissed.

Fast delivery, great items

Super quick postage.they supply label if I did want to send products back which would have made it so much easier if I needed to. Great quality product just as described and photographed