Mad About Horror Arvostelua 

Honestly such an incredible shop. I ordered an Eric Draven LDD for my mum for her birthday, and paid the extra shipping costs for 1-2 day express. Unfortunately, DPD didn't turn up for the evening collection or the following morning one either. I dropped them an email as I was worried, and a lovely lady called Sarah responded very quickly to explain what had happened, and reassured me that they had arranged alternative delivery via FedEx instead. I received my order in a timely manner after the issue was resolved. So a huge thank you to Sarah for all her help, and to the rest of the MAH team too! I'll definitely be ordering again. Quick responses, very willing to resolve issues (the solution was already in place by the time I emailed I think), and just all round great customer service, and my item arrived so well packaged! It was secure and protected, without being Fort Knoxed. Thank you MAH!!!

I have used Mad About horror many times now and their customer service is amazing.

Products arrive fast and in perfect condition, support is very responsive. Prices are fair and people who work for them are so nice and clearly understand and are passionate about the products they sell.

I asked to pre-order an item not yet available and though it was going to be months before the stock arrived I was not forgotten. How they keep track of customer enquiries extended over such lengthy periods is beyond me, the week the items i wanted were due to arrive, they dropped me a pre-emptive nudge and product link.

It's rare to find such incredible service these days.

Exactly experience shopping at mad about horror online great value and fast delivery.

As soon as in stock was sent out immediately.
No problems. Thank-you very much.

A fantastic company with a wide range of products. Great communication of all stages of the process from packing to sending to arrival. The product came well packaged and in great condition and I couldn’t be happier.

first purchase and a great experience.

Just made my first review taking advantage of a first purchase code and it was a flawless experience. I had some queries and when the guys were in on Monday I got my answers and the item arrived by FedEx the very next day.
highly recommend

Animated creepy doll,amazing,a lot taller than i thought she would be,for the price as well,very cheap,fast delivery only took two days to arrive,everything perfect thankyou.

Some great deals and super fast delivery
Well packed safely and securely to ensure the figure arrived in pristine condition
This is my first time ordering from mad about horror and I'm impressed
Definitely a company that you can trust for all your horror collections

I love shopping from here. I've bought so many things. Everybody always happy with my gifts from here I've bought so many different things from neca knockerheads to Chucky replica to gizmo replica
deliveries always fast and the transactions always smooth from start to finish
Highly recommend

Poupée annoncé 47 pouces , elle ne mesure que 96 cm et non 1 m 20 comme annoncé , reçu dans un carton , sans boîte pour l'exposé, et grosse arnaque avec leurs livreur ups 75 euros de frais de douane... Je ne recommande pas du tout

Je confirme que en travaillant pour un concurrent qui livre dans le monde entier les frais sont maximum de 10 euros pour le poid et la taille de cette poupée
Et oui une erreur de votre part pour la taille elle n'est pas moin cher d'ailleurs que ailleurs sauf que j'avais justement pris chez vous car la taille était indiqué plus grande pour le même prix ... Malgré plusieurs échanges aucun geste commercial même minimum n'est proposé pour cette erreur , dans mon entreprise nous appliquons des remboursements au moin si le colis et arrivé en mauvais état ou non conforme c'est la moindre des choses

Receiving your order 4 days after the transaction is always a great pleasure. And for the rest, the item entirely matches the description made. Last important point, the merchandise was super well packaged. 5 out of 5 without hesitation !!!

Always the place to go for horror stuff excellent customer service with fast dispatch and delivery I would 100% recommend

Excellent quality t-shirt, fast delivery, good price. Will order from this company again. Highly recommended

Awesome products. Quick shipping and delivery. Highly recommend.

The Terrifier 3 mask arrived swiftly and well packaged but there were a lot of dark marks around hood and neck area. Thankfully not on the face as I plan to rehaul this, This was the first disappointment I have had from Madabouthorror. They really should check before sending out.

Excellent service quick response to emails and always great products

Nobody can touch Mad About Horror, not in the UK anyway. Fast delivery, fair prices and great service when an issue arises. Ticks all the boxes for me. Several orders made now and all been fantastic. Swapped a mask that I wasn't happy with, no issues. Even made a note to the warehouse to pick me a mint copy (Sarah). Things like that go a long way with me. Excellent company

Very quick response and delivery 👏
Excellent as always.

Always use this company for products always packaged properly no damage and swift postage dependant on how you want items sending.

Excellent service and great communication, I have bought both Halloween and Christmas animatronics from them and they are great, the jewels of my collection. Always ready with support and advice and I have had no issues with the animatronics. Most recently (2025) one was out of stock and I enquired about it coming back in, they have kept in touch with me I forming me when it came back in. When I told them due to have an expensive repair on my car I couldn't afford it just yet and I hoped it would still be in stock, they saved me one to make sure I still got it. Again amazing service.