We had a lovely winter road trip with Lucky Rentals and overall we're happy with our experience! Communication was quick and easy throughout and whenever we had questions, we received quick and helpfu... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
We had a lovely winter road trip with Lucky Rentals and overall we're happy with our experience! Communication was quick and easy throughout and whenever we had questions, we received quick and helpfu... Näytä lisää
Yritys on vastannut
Had an amazing 5 day trip in the Lucky Rover campervan! The staff were very friendly and kind and everything was well communicated, making the experience super easy. The van itself was epic!... Näytä lisää
Yritys on vastannut
This vehicle was in the price range that we needed and survived our whole trip, but there were glass shards that kept appearing from underneath the stove and sink areas, no shade on the back window, a... Näytä lisää
Staff were super friendly and helpful. The van was an older model with almost 500,000 km on it. The heater did not blow warm air which was really unfortunate because of how cold it was. The refrigerat... Näytä lisää
Yritys on vastannut
Lucky Rentals provides the lowest priced car, campervan and motorhome hire in New Zealand. No age restrictions and zero excess available. Start your adventure now!
791 Wairakei Road, Christchurch Airport, 8053, Christchurch, Uusi-Seelanti
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Great travel suggestions from all of the friendly staff. Camper worked perfectly well, thanks for the week rental!

Vastaus yritykseltä Lucky Rentals
From the first incounter in CHRISTCHURCH depot ,of a simile and welcome to explaining the camper to the easy drop off and transfer in AUCKLAND ....SO EASY...THANK YOU.

Vastaus yritykseltä Lucky Rentals
We had a lovely winter road trip with Lucky Rentals and overall we're happy with our experience! Communication was quick and easy throughout and whenever we had questions, we received quick and helpful responses. We had some trouble getting the gas working at first, but we managed to sort it out with help through the whatsapp number provided. Having both a toilet and shower was a real luxury (although we mostly used the toilet). The kitchen, toilet and large water tank meant that we could almost exclusively stay at freedom camps, which was perfect. The vans are older and the engine isn't the strongest, but everything worked and we had an amazing road trip!

Vastaus yritykseltä Lucky Rentals
A more recent vehicule would be appreciated. Matress not comfortable and we had a broken down with the vehicule.

Vastaus yritykseltä Lucky Rentals
People very kind.
Campervan works well, just the rubbers are old and so the inside windy (cold in winter). good price for the prestation.

Vastaus yritykseltä Lucky Rentals
I am a return customer for the Happy Camper Sleeper van RODEO. This van was a slightly older model than the last van I had in July 26. However, the driving experience was still as good as my first hire. The convenience of having a bed and privacy curtains in the back of the van is wonderful. I had trouble with the van bed due to not realising how the layout of the van worked. Lol. You know what you know. I have since been shown by the friendly staff. Hire was an easy process. The location is easy to find. The staff on both occasions have been very friendly and helpful. I have booked again for the December period this year. My only gripes are that they don't seem to offer any hire discounts for return customers. Pick up from the airport was a bit confusing for the off season. Overall one of the better hire companies I have used in NZ.

Vastaus yritykseltä Lucky Rentals
Had an amazing 5 day trip in the Lucky Rover campervan! The staff were very friendly and kind and everything was well communicated, making the experience super easy.
The van itself was epic! Having a full kitchen, gas cooker, every piece of cooking equipment, toilet, 2 double beds as well as 5 seats was such a treat!
The weather was pretty snowy at times on the roads so we were grateful to have a warm space with lights and heating.
I’d definitely recommend, honestly I don’t have any complaints or issues, overall was great condition allowing a fun trip away. So cool to have a hike on wheels 😊
Thanks heaps team!

Vastaus yritykseltä Lucky Rentals
We got a van from Lucky Rentals in Auckland, Dec 2025-Jan2026 in NZ. Since we were there a whole month, we were looking for a more affordable option that could fit 2 adults and 2 children. Lucky rentals was easy to book with, less than 1/2 the price of competitors. The staff was helpful and friendly. They use older model Jucy vans, and paint them white, which is nice to blend in more, and the reason is much cheaper. Our van was very clean, a little funky because of its age, but got us all around north island, South Island, and back up to Auckland with absolutely no issues. The beds were surprisingly comfortable, it just required a lot of shuffling luggage and food etc around each night to get beds ready for 4 people. We cooked in it/bathroom/washing minimally, just so we wouldn’t have to deal with clean up in the van which is a very small space. But it was great when we weren’t at a Holiday park. I would highly recommend Lucky if you’re looking for an inexpensive option, don’t want to stick out like a sore thumb, and don’t mind an older vehicle. Dropping off, you’ll want to have already eaten or disposed of anything you’re not taking with you, because they will not take it.

Vastaus yritykseltä Lucky Rentals
The handover and dropoff of the vehicle was made very easy by the staff. Pickup from the airport was super quick within 15 mins of calling the team even though we were early. Vehicle was in great condition. Only recommendation is to bring plenty of blankets if travelling in winter- we had the Linen pack but van had tendency to freeze even inside.

Vastaus yritykseltä Lucky Rentals
Very professional with pickup and drop-off. Was easy to extend the van rental and contact Lucky Rentals if needed. Well equipped with everything required to enjoy the van life experience.
Possibly was just the van I ended up with, but found the interior a bit dirty when I first picked it up. Ended up wiping things down and detailing it myself to enjoy a clean start. Understand you want the van dropped off clean, but should ensure it is a fresh rental and clean - like any other car rental. Overall great experience and van rental :)
Found the mattress in the van I had was a bit uncomfortable as they would spread apart, was only other thing that didn’t work for me. Make sure to choose one with one intact mattress, not multiple pads joined together

Vastaus yritykseltä Lucky Rentals
Hi, I would like to make a complaint about the vehicle we hired-
-There was a leak in the roof of the van causing our bed to get wet, very disappointing
-Front wipers were not working properly, causing our trip delays due to having to pull over every time it rained, again very disappointing
-Back wiper was not working at all
-The driver window was very hard to wind back up
-The door handle of the boot was loose causing it to fall off, leaving only the outside to open boot, again very disappointing
-Roof vent blew open while vehicle was parked causing it to break
I know I got the stress free package,
but the thing is we paid for this experience and the worst of it was it was leaking water on to the bed and you would understand my frustration having travelling with 3 children.
I would like to file a complaint about these issues -

Vastaus yritykseltä Lucky Rentals
Value for money.
Not a perfect camper..only minor issues.. mechanically very good
I would use again

Vastaus yritykseltä Lucky Rentals
Unfortunately, our campervan broke down on the second night of our trip and the way it was handled was even more disappointing than the breakdown itself. The issue cost us four days of our holiday, spoiled food in the fridge, forced us into unplanned accommodation, and sent us between multiple service centres while the company resisted a proper fix. We received a partial refund, but not for the insurance on the unusable days, which made little sense to us.
To top it off, we were charged for returning the vehicle a few minutes after the Auckland depot closed despite all the delays caused by the vehicle failure.
Mechanical issues can happen. What matters is how they're handled. Unfortunately, this experience left us feeling that customer convenience and safety were not the priority. Book with caution.

Vastaus yritykseltä Lucky Rentals
The various people I met at both branches (Christchurch & Auckland) were nice and helpfull except the guy that I returned the van to who barely spoke any word and completely ignored my questions and reported issues.
Shania was also extremely helpful to deal with our need for a change in our reservation because of a cancelled ferry.
Concerning the negative points :
Bad communication between branches. Everything was supposed to be arranged to transfer the reservation but the Auckland branch reacted as if they had not been warned at all... They needed to get and email answer to get the information, which took quite some time.
The vans are somewhat cheap but that does not excuse giving us non functionning equipement. The second van had a waste water pipe which was completely shattered with at least 5 big holes, making it totally unusable. The Auckland van was given to us with barely enough gaz to last 2 days while you are supposed to give it back fully topped up...
One of the two van had no pipe adaptator to connect to fresh water pipes. The other had no way to know the water level and no way to heat it. It's strange to have such differences between vehicule that are supposed to be within the same price range.
Both van were not clean when given to us with stains (suspicious white ones), a lot of hair and surface that were not clean as well.

Vastaus yritykseltä Lucky Rentals
La prise de possession de la van était simple et rapide, le coût est très faible. De même que pour le « drop off » : ça été simple et rapide.
La van était toutefois très vieille et avait de la difficulté à monter les côtes. Il y avait aussi quelques éléments « shaky » dans la van qui rendait l'utilisation de celle ci moins agréable.
De plus, pour le drop-off, il faut remplir la tank à propane, mais il est très difficile de trouver des endroits où remplir ces tanks, comme elles sont petites.

Vastaus yritykseltä Lucky Rentals
We hired 2 camper vans. One for the North island and one for the south. Unfortunately our first camper van had many issues for example the heating didn’t work, the van leaked a lot disrupting my sleep and as the designated driver that wasn’t ideal and the fridge was damaged. The campervan for the south island was better although we had issues with the water. We requested some sort of refund due to the disruptions however we got very little compensation.

Vastaus yritykseltä Lucky Rentals
Overall it was excellant the van went well I had no problems. I do think the explainations and going over of the van on pick up could have been better. More information about how the batterys/gas/ electrics worked together. I was never quite sure. the staff are very friendly shuttle servicegood. the $50 add on for parking (fines) is a bit steep as you only have to send on the notice. I would use them again.

Vastaus yritykseltä Lucky Rentals
There was a mechanical issue with the van that I rented engine issues. I informed them I was down in Gisborne and they immediately. send a replacement van to me.so I can continue on with my holiday very plea.

Vastaus yritykseltä Lucky Rentals
I am a returning customer - I can definitely recommend them.

Vastaus yritykseltä Lucky Rentals
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