Lojack Arvostelua 136

Got LoJack when I bought my 2025 Honda.. after 3 months it stopped working. LoJack. Had me take it to the dealership they replaced it the next day it tracked three out of five locations. When I called lo-Jack again they said the signal is weak, but the signal was fine for the last three months so why is it weak now? Waste of money!!!

This thing doesn't look legit at all!
Dealers force you to install this unnecessary optional thing to your car that already comes with gps tracking. And finally it even stopped working after a few months, so without visiting a dealer (which is impossible in my case) it ends being a huge waste on money

Pessimo antifurto. non funziona . sono dei ladri autorizzati . non funziona . pagato 700,00 euro buttati per un sevizio non utilizzabile ... sono dei truffaldini ...con 8o euro ho istallato un antifurto a calamita mi fa anche da ambientale nell'abitacolo con una sim traffico dati 10 euro al mese è una meraviglia ... ladri ladri ladri....................

Was already installed against my will on new car. The car already comes w gps and other features without requiring or needing lojack and it’s unnecessary monthly cost. Never used.

Stopped working. No notification. They have my email and phone number. Called multiple times. They say I now have to go into a dealership and get a new LoJack. Don’t waste your money.

My car was totaled,
You will not get a refund and you can not transfer the lojack to a different car
Im out 1K!!!
ridiculous

If I could give 0 starts I would. I paid for my renewal and they never renewed my service. I requested for a refund and no service and no refund in 2 months. IN OTHER WORDS THEY STOLE MY MONEY!!!

Ho rinnovato recentemente l’abbonamento e subito dopo il rinnovo l’app non funziona non localizza l’auto il customer service dopo 1 mese continua a non risolvere il problema ed a dire che la pratica è in gestione. Lasciate perdere

Dopo aver fatto un reclamo via PEC con richiesta di rimborso abbonamento, sono stata contattata ed oggi hanno ripristinato il servizio. Rimane un giudizio pessimo sul servizio clienti.

The company is lying and don’t want to accept any claims, run away from them. Their devices don’t work, they promise you they will refund you, but never do once it’s stolen. Bullsh*t company

Fijn zaken doen, snel en vakkundig geholpen.

I had my wiring harness disabled from an attempted theft of my vehicle. The dealership installed the new wiring harness and inadvertently disconnected the lojack. I called lojack and they said that my system is still under warranty. It's been 3 weeks now with no lojack. I'm the one who initiates the phone calls, no emails, no phone calls. I'm only 9 months in to my 5 year, prepaid,service. Very Frustrating. Spirion, you have to do better.

I paid $129 for a year to renew my membership but lojack took my money and didn't renew my membership. Now they can't find my payment that I have proof of and they also sell your information. I will be disputing this charge with my bank.

State lontani da questo pseudo antifurto. Funziona malissimo l'app ed il servizio assistenza è inesistente. Ieri sera (sabato) si è bloccata la localizzazione, non posso fare nulla fino a lunedì ammesso che l'assistenza risponda (sto aspettando una risposta ad una mail dal 30 ottobre). Resti al buio, evitate, non serva a niente!

P.S. dubitare anche dei concessionari che vi consigliano questa specie di antifurto.

I been trying to get in contact with them for more than 7 days now with not response what so ever. I feel like it was a rip off that the dealer sold me into this service.

Ma siete autentici furfanti, il vostro sistema non funziona perché non indica mai il luogo di sosta con precisione ma solo con una certa approssimazione.
Aspetto la fine del contratto per mandarvi a ....

I contacted them, and received an email saying that they were very busy, and would get back in 48hrs.
When I hadn't heard from them I wrote again only to be ignored! When I tried to re-subscribe I was told unit need to be activated by dealer. Car was 1year old and shoud have already been activated. Then I received message:"The device is currently suspended and cannot be renewed" haven't heard since!

Pushed by the dealership and bought LoJack as "Anti-theft". It is not anti-theft at all. My car got stolen in front of our apt building. LoJack locator did not work at all. The technician said they could not re-activate or ping the locator. The LoJack did not prevent theft, nor it did help recover the car. The company refuse payout since the car was stripped and abandoned in the city.

Customer service has bad attitude, and basically saying there is nothing they can do. We consumers are sucker buying this crap product!

Unable to connect with anyone at customer service either by phone or email. Sent them an email and go an automated response to allow 24-48 hours to respond, still havent heard back after 1 week. Phone goes to VM when selecting option 2.