Linley & Simpson Arvostelua 

Thanks to Nicole Stanley for all her professional help with my property.

Extremely disappointing experience with Linley & Simpson.

During my tenancy I experienced a serious leak at the property which caused damage and resulted in repeated repair visits, disruption, and having to repeatedly chase issues being resolved. I had to deal with contractors attending the property multiple times, damage and mess caused during the repair process, and the impact this had on my home and personal belongings.

The situation caused a significant amount of stress and disruption throughout my tenancy, not only due to the leak and the ongoing remedial works, but also due to the way the matter was handled afterwards. I had to take time off work on multiple occasions to accommodate appointments and repairs, while also dealing with the disruption of having works carried out in my home.

Following the repair works, I was left dealing with dust, dirt and damage from the works being carried out, which added further stress and inconvenience.

At the end of the tenancy, I was presented with significant checkout charges which I disputed. This included professional cleaning charges that I did not agree with and requested evidence to support, including invoices, receipts, photographs, contractor information and a breakdown explaining how the costs had been calculated.

Despite responding to every communication and actively trying to resolve the matter, I felt that my concerns were not properly addressed. Instead, I repeatedly received payment demands while still waiting for supporting evidence relating to the charges being claimed.

I was also repeatedly told that I had not responded, despite having a clear email trail showing that I had replied throughout. This made an already stressful situation even more frustrating.

My experience was that the focus appeared to be on demanding payment rather than fairly discussing the issues raised and reviewing the evidence provided.

I would strongly recommend anyone renting through Linley & Simpson to keep detailed records, photographs and all correspondence, and to thoroughly document any issues during the tenancy.

Excellent service. Kelly arranged the lock replacement in a very short time. She stayed in contact with me from start to finish to make sure the job was completed successfully. Very friendly and professional service.
Thank you Kelly

Our property needed EICR certification. Sophie at Linley and Simpson made the process thoroughly painless. They found a tenant for us in no time.

Excellent experience with Linley & Simpson, great communication throughout.

Linley and Simpson have been extremely easy to work with. In particular, I'd like to highlight Nicole Stanley from the York Property Maintenance team, who has been very responsive, and has consistently dealt with property maintenance issues efficiently and with a high degree of professionalism.

As a Landlord and dealing with Linley & Simpson maintenance department I find my contact Grace Smithson to be very professional & timely in my dealings with her.
I know when dealing with Grace that issues are dealt with satisfactorily.

Excellent service from Lauren, Kirk and Kelly in renting out our apartment. Very knowledgeable, helpful and a pleasure to work with

Cal Siskin, tasked with getting our sale to completion demonstrated, knowledge, experience and a tenacity to get us there whilst never failing in either expedition or courtesy. It matters a lot when a service performs the basics well.

Elle, Michelle & Morgan at the Lindley & Simpson Pudsey branch made the marketing, viewings and letting of our house in Bramley a breeze. Would definitely recommend their services and personally wouldn’t use anyone else! Thanks very much

I have found Linley and Simpson to be efficient and helpful. Would recommend.

Cal and her team at Linley and Simpson did an excellent job from start to finish with my property sale. Regular updates and advice were really helpful for a first-time seller like myself. Would heartily recommend and use again.

As a first time buyer, the process of purchasing a property can be quite daunting, but my experience with Paige Ellis at Linley & Simpson has been excellent so far.

Paige has been professional and responsive; communication has been clear and timely, and any questions or concerns I have had have been dealt with promptly and efficiently.

Linley and Simpson are keen to help. Wait times with fixtures can be long, but are usually very effective. Daniel Darbyshire was quick and effective at fixing problem in hand, 3 weeks after initial quote given. Staff are friendly and Linley and Simpson always communicate effectively to check on progress.

I would like to thank Megan and her team for all of their help and support throughout my tenancy.

Megan has been incredibly helpful, professional, and supportive, and I am very grateful for all the assistance she has provided.

I have now ended my tenancy, and the entire process was made straightforward and stress-free thanks to Megan and her team. Their communication and support have been excellent throughout. Many thanks

Quick and effective service from Grace Smithson.Thank you for sorting the bathtub panel issue .

work was welldone and ...ontime and infull

Our sales progressor, Cal, was fantastic in helping get the house sale over the line. Always available to speak to and did the utmost to assist wherever possible. We are very grateful to her.

Paige is very professional and lovely to work with. I visited two properties with her, went ahead with one. She was always on time, had very good communication and was quick to reply to queries and emails, which made the process much easier. I strongly recommend working with her and her team.

Thank you to Sue W who has been working with me to resolve some challenges at a property. She has been brilliant communicating any updates and been clear about next steps to achieve a solution to meet all parties needs.