JOHNS&CO Arvostelua 4 277

I recently moved into a new apartment, and Nicole Wright was incredibly helpful throughout the entire process! She made settling in much easier and handled the shower issue promptly and efficiently. I really appreciated how considerate and proactive she was, as well as her clear communication and quick turnaround on everything! I would definitely recommend her!

You don’t always get an answer and have to chase, but then I got Summer-Daisy as an agent and everything started to come together.

My experience before Summer-Daisy was 2⭐️ but I’ve bumped up to 4 now.

I'm a landlord and recently appointed JOHNS&CO to manage my property. So far, my experience has been very positive.

They have a strong tenant network and were able to secure a tenant within two weeks, negotiating a rental level that worked well in my favour.

During the contract stage, I also found the team to be very cooperative and flexible in accommodating specific terms. In particular, I have found it a pleasure working with their valuer Isobel H, administrator Victoria A, client accountant Rachel B, and manager Naomi M. They have been consistently professional, responsive, and supportive throughout the process.

I would not hesitate to recommend their services to other landlords.
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Consistently good service and very pleasant interactions with the team, particularly with Olivia!

Very informative and helpful

Sharan helped to deal with swift and decisive actions to help solving an unnecessary problem.
Very great fil to his commitment and dedication

Daniel Amponsah has been fantastic in helping us through a variety of appliance issues throughout the flat. Communicative and responsive.

Pros:
Good quality properties, a large team, and overall compliance with legal standards. They do make an effort to support tenants, even if execution can be slow.

Cons:
Long waits for repairs, slow and bureaucratic processes, and generally mediocre service. Before Summer-Daisy was assigned to my property, I dealt with multiple managers and the experience was largely the same, issues took time to resolve and communication wasn’t always efficient.

Since Summer-Daisy took over my property, things have noticeably improved. Communication is clearer, responses are quicker, and there is a much stronger sense of accountability. She stands out as one of the more competent agents I’ve dealt with.

Rachel Balogun was very helpful and efficient

I would like to express my appreciation for the outstanding service provided by Johns&Co. Their efficiency and responsiveness have been consistently impressive, particularly when it comes to addressing and resolving any issues that arise.

A special mention must go to Caitlin, who has been exceptionally helpful throughout. She demonstrated a high level of professionalism, attentiveness, and initiative, ensuring that our concerns were handled swiftly and effectively. Not only did she manage the situation seamlessly, but she also took the extra step of sourcing a reliable contractor to resolve the issue, which made the entire process smooth and stress-free.

Overall, the team at Johns&Co exemplifies a proactive and solutions-driven approach, delivering a level of service that is both reassuring and highly dependable.

I would strongly recommend JOHNS&CO and their agent Andrew Tonge.
I first spoke to Andrew at a moment of real stress. I had already begun the process of renting another flat when, without any explanation, the landlord raised the price dramatically and walked away from the deal. After three months, the property is still empty, which says everything about how unreasonable that situation was.
Andrew reached out to me just then, as my details had been passed on within his agency. He listened to me for a long time, with patience and attention, and immediately understood both the urgency and the practical aspects of the problem. What impressed me most was not only his responsiveness, but the clarity with which he moved straight to a solution.
From that first conversation, I felt I could rely on him. He is thoughtful, measured, and consistently professional. In a very short time, he found me a beautiful flat and handled the entire negotiation with precision and care.
After more than ten years in London and several moves, I do not say this lightly: this has been the smoothest experience I have had. The process was clear, transparent, and managed properly from start to finish.
What makes the difference is that Andrew’s support did not stop once the tenancy was agreed. Even after moving in, he has remained available and attentive, which is rare. A genuinely positive experience, handled with intelligence and integrity. Thank you so much Andrew, you are truly an Angel!

Struggled to find somewhere comfortable to settle with. John and co helped me find the perfect spot. Savannah was very keen on helping me with that.

I had a very positive experience throughout the entire renting process. From the initial viewing to all the steps that followed, everything was handled smoothly and efficiently. Communication was always clear, and the team was consistently reachable, which made the whole experience straightforward and stress-free.

I’d also like to highlight my property manager, Yantong Lin. Although we haven’t been working together for a long time, they have already been incredibly helpful, responsive, and supportive whenever needed.

Overall, I’m very satisfied and would genuinely hope to work with the same agency again in the future if I move to another place.

We had a fantastic experience working with Nicole Wright. Her seamless handling of all our questions and subsequent arrangements for suitable contractors to fix the maintenance issues we reported were truly impressive. She was highly professional and provided ongoing support. I highly recommend working with Nicole.

Very happy with Johns&Co, by far the best letting agency I've had living in London.
Nicole Wright was my property manager and she did a great job, always super quick to reply and I had all the info I needed at all times.
Couldn't ask for more

Miyah and Bethel have been amazing - the most seamless renting experience I had.

I had a very positive experience with this JOHNS&CO while securing my new apartment in Crawley. The team was supportive and helpful throughout the entire process, making everything smooth and stress-free.

A special thank you to Tia and Candice, who were both highly professional, responsive, and always willing to assist at every stage. Their dedication and excellent communication made a real difference.

I would highly recommend their services to anyone looking for a reliable and supportive estate agent.

My experience was great from start to finish. The team handled everything very professionally, especially when it came to documentation - they made the whole process clear, smooth, and stress-free.

Booking and attending the flat viewing was also very well organised, with all the details provided in advance so there was no confusion. Any questions I had were answered promptly, and communication was consistent throughout.

Overall, it was a very positive experience, and I appreciated how efficient and straightforward everything was. I would definitely recommend their service to others looking to rent.

Great service, with a responsive and helpful agent. Thanks to Sebastian I found my new home and couldn’t be happier