From start to finish, from marketing my property to completion, Linley and Simpson were exceptional. Tom and Holly at the Holmfirth office made the experience easy and painless. Professional, persona... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I recently asked to view a house in leeds Lincoln green at Shakespeare. We were welcomed by linley and Simpson staff called Katie who made us feel at home and satisfactorily answered our questions.... Näytä lisää
Yritys on vastannut
I think Linly and Simpson (no relation) are a very reputable company and would not hesitate in recommending them to others who are considering house buying and renting. Our own experience with regar... Näytä lisää
All the aspects of finding a buyer were dealt with in a timely and professional manner. Kieran kept me informed of the progress and answered any queries I had promptly. Very pleased with the servic... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Linley & Simpson
Yrityksen kirjoittama
Bringing local knowledge and strong values together to put people first.
We know that the best lettings and sales relationships come from the heart, and that’s where we put you – at the centre of Yorkshire’s fast-paced property market. We’ll make your move quick and smooth, as we’ve done over 50,000 times since 1997.
Our team of over 250 staff, and the family of 21 branches, share the same mission:
Whether you’re letting, selling, renting or buying your home, we will provide a first-class service built on professionalism and trust.
By embracing innovative technology, ensuring we are at the forefront of new ideas, and investing in the skills of our people, we strive to always be the best at what we do.
Fast-paced growth doesn’t mean we sacrifice our personal touch. As we scale, we invest more in our people, making sure we continue to support charities like Martin House Children’s Hospice.
We know every corner of Yorkshire, and our brilliant team will do whatever it takes to help you find a property. That’s how it’s been since Will Linley and Nick Simpson put their heart and soul into the property business in 1997.
Linley & Simpson’s third decade in business is driven by the same strong values and local knowledge that old and new customers have loved since we opened in Horsforth and Oakwood. Having added Harrogate, Wetherby, Leeds City Centre, Wakefield, York, Ilkley, Ripon, Chapel Allerton, and more to the portfolio, our reach grows with every regional branch.
Linley & Simpson. Professional. Down to Earth. Yorkshire.
Yhteystiedot
Helena House, Troy Mills, Troy Road, Horsforth, LS18 5GN, Leeds, Yhdistynyt kuningaskunta
- feedback@linleyandsimpson.co.uk
- www.linleyandsimpson.co.uk
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Exceptional Service
From start to finish, from marketing my property to completion, Linley and Simpson were exceptional. Tom and Holly at the Holmfirth office made the experience easy and painless. Professional, personable and attentive. Communication was excellent at each stage. For those selling their property. I would highly recommend Linley and Simpson. By far the best property selling experience I have had to date by a country mile. 6 stars out of 5.
Excellent service
Excellent service. Great maintenance service as well from Mia Barker.
Excellent - Paige & L&S
We were working with Paige on a property in Headingley nd she was fantastic throughout.
Linly and Simpson. Property Managers who listen.
I think Linly and Simpson (no relation) are a very reputable company and would not hesitate in recommending them to others who are considering house buying and renting. Our own experience with regard to maintenance issues have been professionally dealt with by Grace at the Leeds office. Grace has been amazing at Linly and Simpson for us. Whenever there has been an issue, Grace has always been at the other end of the telephone and her assistance and help in getting matters resolved has been exemplary.
She perseveres and follows up on all matter raised and has been a godsend since we have dealt with Linly and Simpson.
We are truly satisfied with our…work that is done in our property
We are truly satisfied with our work.Special thanks to Sophie she helps us a lot .
Scammed me out of £200 over…
Scammed me out of £200.
They said I had a CCJ of 11k, which I don't. I do have a CCJ, but it's less than half of this.
I advised them that I had it, but they claimed I didn't tell them.
They then said I couldn't have my money back and I couldn't apply for any flats in the future.
They also wasted my time by showing me around flats that are either let agreed or mysteriously not available.
Great Estate Agents Service
All the aspects of finding a buyer were dealt with in a timely and professional manner.
Kieran kept me informed of the progress and answered any queries I had promptly.
Very pleased with the service provided.
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Very helpful professional staff.
Very helpful professional staff.
Aimee Feltham is great at getting the job done with no fuss. Highly recommended!

Vastaus yritykseltä Linley & Simpson
Cal was tireless and determined
She did everything I asked and more, very conscientious, personable and knowledgeable, thanks for everything Cal

Vastaus yritykseltä Linley & Simpson
It has been a little over a year since…
It has been a little over a year since we rented from this company. Service has been excellent so far. The team has been very supportive, every one of them. Issues are sorted in a timely manner. The structure inplace for renters are amazing. Big shout out to the Pudsey Team.

Vastaus yritykseltä Linley & Simpson
Excellent service
Having used Linley and Simpson for several years managing my property, I’ve been very impressed with their service, both speedy and friendly. Many thanks to Daniel Darbyshire for his continued support and professionalism.

Vastaus yritykseltä Linley & Simpson
Trying to charge us for their own incompetence.
Very disappointing and exhausting experience when leaving our Headingley property.
We gave our required two months' notice and were told we could end sooner if they found a replacement tenant. During those discussions, we said we could return the keys on 14 September. This was a provisional date (never formally confirmed.)
We were then sent formal checkout instructions explicitly telling us to return our keys by 28 September. Naturally, we planned our move and cleaning around this.
On 16 September, I received a call at work saying we should already have returned the keys and that they needed them ASAP or we could face additional rent. This was initially presented as though we had become confused about the dates. Though, we had simply followed their instructions. They later admitted they had sent us the wrong date.
Despite their error, we rearranged everything to accommodate them. I left work early to clean and we returned the keys with around 24 hours' notice. We warned them that we might therefore not finish all the cleaning we had planned. They acknowledged this was a “last-minute change”, thanked us for our flexibility and said this would be considered during checkout.
They then attempted to deduct £126 for “light cleaning”.
When challenged, their responses were generally polite but often condescending, framing matters as though we were confused or didn't understand our duties rather than acknowledging their own error.
They eventually claimed we were liable because we had signed a document agreeing to vacate on 14 September. We asked them to provide it, as our copy contained no such agreement.
They took considerable time to respond and never produced it. Instead, they called me (again while at work) and tried to push a 50/50 split of the cleaning charge, despite still not providing the requested document.
I refused and again requested the supposed agreement in writing. Their response then came very quickly:
“There has been an error.”
Only then was the £126 cleaning charge removed in full.
We accepted the remainingdeductions, which we considered legitimate, and provided our bank details so this process could be concluded...
The following day, (today) after we had accepted their revised figures and supplied our bank details, we were suddenly informed that their accounts team had identified another £41.10 allegedly outstanding for an additional day's rent, increasing the deductions again to £190.
This is despite their accounts team having previously calculated and refunded our rent overpayment based on liability through 28 September – the same date their formal checkout instructions had told us to return the keys.
We have now disputed this latest addition too and have asked for supporting evidence of how they suddenly discovered this new charge at the last minute.
At the time of writing, we have not agreed to this new deduction and are awaiting their explanation, so I will update this review when they respond.
Frankly, Linley's conduct in this matter has been pathetic. We have repeatedly been made to feel that we made mistakes and then faced potential charges, only for errors on Linley's side to emerge when we checked the correspondence and insisted that claims were substantiated.
Had we simply trusted what we were initially told or accepted their 50/50 cleaning offer, we would have paid towards a charge they subsequently withdrew after admitting a documentation error.
We are fortunate not to urgently need our entire deposit back. Other tenants may be in a very different financial position and could feel pressured into accepting deductions or compromises simply to get the remainder returned.
My advice to prospective tenants is: keep every email, get everything in writing and insist on seeing evidence when you're told you've signed, agreed to or owe something.
Based on our experience so far, I could not recommend Linley & Simpson. I sincerely hope they learn from this.
Reported the problem on the app
Reported the problem on the app, and was replied to straight away and then contacted by the contractor, the fault was repaired the next day to a 5star rating.

Vastaus yritykseltä Linley & Simpson
Great Service
Full praise to Lauren who took care of our move.
First time we have rented through an agency, but got to say it certainly my helps to have some one like Lauren who you can call or email for up to date queries you may have.
Thank you

Vastaus yritykseltä Linley & Simpson
I recently asked to view a house in…
I recently asked to view a house in leeds Lincoln green at Shakespeare. We were welcomed by linley and Simpson staff called Katie who made us feel at home and satisfactorily answered our questions. Her level of professionalism and customer service and sales is excellent 👌. Very efficient and effective.
I highly recommend her effort.

Vastaus yritykseltä Linley & Simpson
Excellent and exceptional service delivery
They are so excellent and exceptional. They are responsive and supportive, replies within 24 hrs. The staff, Sophie in particular, has been of great help

Vastaus yritykseltä Linley & Simpson
As a landlord
As a landlord, it is important to me that my tenants issues are dealt with promptly and professionally. Keira Eden at Lindley has today been a superstar in getting a heating and hot water problem resolved on the same day of reporting. Well done, great service.

Vastaus yritykseltä Linley & Simpson
Grace helpful with unusual situation.
Grace has been very helpful with an unusual situation whereby the tenants need to pay for a repair. She has worked with them to ensure they didn't try any home DIY for this specialist job. Grace has also kept us informed which is ideal.

Vastaus yritykseltä Linley & Simpson
Fast Resolution of Tenant Concern
Just wanted to thank Claira Benwell of Linley & Simpson for her pace and regular communication in addressing an electrical issue that was worrying a tenant. From my reporting of it to Claira to it having been resolved by a suitable professional was the same day; and it was a Friday! Very good and very reassuring, thank you.

Vastaus yritykseltä Linley & Simpson
Courtney Austin was great and guided me…
Courtney Austin was great and guided me through the buying process at every step.

Vastaus yritykseltä Linley & Simpson
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