I had the pleasure of speaking with Tabitha who was so kind and softly spoken. She expressed wonderful compassion and such reassuring helpful information to guide me for my dogs upcoming treatment soo... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Shane at KC Insurance was excellent to deal with. He was always polite, timely with information, and explained everything clearly and in an easy-to-understand way. I also really appreciated the person... Näytä lisää
Yritys on vastannut
Michael was very helpful when I called about my dog’s veterinary referral and to ask how it works with an existing claim. He answered all of my questions and was great at explaining everything!
Yritys on vastannut
The girl I spoke with was very helpful & kind. I had just moved house so updating my address. She had gone through the same lately so we chatted a bit about that too. Very efficient & added my vets de... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
The Royal Kennel Club Pet Insurance offers specialist insurance for owners and breeders. Our lifetime policies are rated 5 star by Defaqto and provide up to £25,000 vet fees cover every year. Your dog's health and welfare are our top priority!
Yhteystiedot
First Floor, Blue Leanie, Walton Street, HP21 7QW, Aylesbury, Yhdistynyt kuningaskunta
- 03330305030
- info@kcinsurance.co.uk
- www.kcinsurance.co.uk
4,9
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
compassionate, straightforward and professional when we needed
Sadly, our last dog died while he was still only a puppy, leaving us heartbroken and facing some very large veterinary bills. Throughout such an upsetting time, Kennel Club Pet Insurance were absolutely excellent. They dealt with everything without fuss, hesitation or unnecessary questioning, which took a great deal of worry off our shoulders.
You never truly know how good an insurance company is until you need to make a serious claim. Based on our experience, I wouldn’t hesitate to recommend Kennel Club Pet Insurance. Their handling of our claim was compassionate, straightforward and professional when we needed their support the most.
19. kesäkuuta 2026
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hi,
Thank you for taking the time to share such a heartfelt review, particularly after what must have been an incredibly difficult experience.
We're so sorry for the loss of your puppy. Losing a much-loved dog is heartbreaking at any age, but to lose them so young is especially difficult.
At a time like this, the last thing we want is for the insurance process to add further worry. We're therefore incredibly pleased that our team was able to handle your claim with the compassion, sensitivity and straightforward approach you needed, allowing you to focus on what mattered most.
Your recommendation means a great deal to us, particularly because it comes from your experience of needing your policy at such a difficult time.
Thank you for trusting Royal Kennel Club Pet Insurance to support you when you needed us most.
Best wishes,
Liam
Customer Service Teams
Shane
Shane - very helpful, patient and step by step approach
17. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hello Arun Kanjilal
Wonderful to get your positive feedback. We are so happy to hear that you have had a lovely experience with us. Shane and the team will really appreciate your feedback.
If you have any questions in the future regarding your policy please don't hesitate to contact me.
Kind regards
Kerry
Customer Service Team
Very clear and quick answer
17. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hello Blake Lee-Harwood
Thank you so much for your positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Kerry
Customer Service Team
Shane Millar was extremely helpful.
Shane Millar was extremely helpful.
17. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hello Melanie K
I am so happy to see that you’ve given us a 5 star review! I will pass your comments over to Shane and the team as I know they will be delighted.
If you have any further queries, please do not hesitate to contact us.
Kind regards
Kerry
Customer Service Team
See it eat it labrador!
rung kennel club because our young labrador had eaten some blu tak and needed vet treatment.Lorna informed us that things like this usually involve labs sent us claim forms and received help towards the vet bill shortly after.they were very helpful with our old lab Ed who passed away last year.Thanks fot all your help over the years.John and Mara Thomas.
27. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hello M M Thomas
I am so pleased to hear that you have had a 5 star experience with Lorna. We really appreciate the time you have taken to leave such a positive review.
I will pass your feedback over to the team, as I know that they will be delighted.
Please do let me know if I can be of any further assistance.
Kind regards
Kerry
Customer Service Team
Good knowledge of the policy and…
Good knowledge of the policy and friendly manner
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hello Alan
Thank you so much for your positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Kerry
Customer Service Team
Very friendly helpful assistant on the…
Very friendly helpful assistant on the call, Thank you for your help Shane.
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hello Mr Asbridge
Thank you so much for taking the time to leave us such a positive review for Shane. I am so glad to hear that you have found our services helpful and friendly. We are sure that you will continue to experience our fantastic service when you need us.
Please do let me know if you have any questions in the future and we will be happy to assist.
Kind regards
Kerry
Customer Service Team
Sharon was very helpful
Sharon was very helpful, professional and patient. She listened to my issue and then dealt with it to my satisfaction. Great service.
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hello Encompass hse services ltd
Wonderful to get your positive feedback. We are so happy to hear that you have had a lovely experience with Sharon. The team will really appreciate your feedback.
If you have any questions in the future regarding your policy please don't hesitate to contact me.
Kind regards
Kerry
Customer Service Team
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hello GAVIN SMITH
I am so happy to see that you’ve given us a 5 star review! I will pass your comments over to the team as I know they will be delighted.
If you have any further queries, please do not hesitate to contact us.
Kind regards
Kerry
Customer Service Team
I found the telephone service extremely…
I found the telephone service extremely quick and helpful. It reassured me that my terrier Nelly is in safe hands. Thanks Christine
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hello Christina Booth
Thank you so much for your positive feedback regarding your recent experience with us.
I will ensure the team are aware of your comments and in the meantime, please don’t hesitate to contact me should you have any questions.
Kind regards
Kerry
Customer Service Team
Great customer service
Shane was friendly, polite and very helpful and successfully resolved my queries. Thank you for your help.
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hello Andrea Kempa
Thank you so much for taking the time to leave us such a positive review for Shane. I am so glad to hear that you have found our services helpful and friendly. We are sure that you will continue to experience our fantastic service when you need us.
Please do let me know if you have any questions in the future and we will be happy to assist.
Kind regards
Kerry
Customer Service Team
Sharon was absolutely wonderful
Sharon was absolutely wonderful, super friendly and empathetic. Knowledgable and more than willing to help with any future needs. Thank you ❤️
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hello Louise Sneath
I am so happy to see that you’ve given us a 5 star review! I will pass your comments over to Sharon and the team as I know they will be delighted.
If you have any further queries, please do not hesitate to contact us.
Kind regards
Kerry
Customer Service Team
Only humans csn solve some issues.
Being able to speak to a human being is the only way to resolve some problems. Speaking with Sharon had my problem solved in moments. She was so knowledgeable, professional and helpful. When you get chatbot options the robot does not have the enough information to solve more complicated issues. leaving people frustrated and wanting to find another provider.
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hello Joan
Wonderful to get your positive feedback. We are so happy to hear that you have had a lovely experience with us. Sharon and the team will really appreciate your feedback.
If you have any questions in the future regarding your policy please don't hesitate to contact me.
Kind regards
Kerry
Customer Service Team
Charlotte answered my questions with…
Charlotte answered my questions with patience, care and good humour. She was extremely professional and friendly. Thank you, Charlotte!
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hello Sian T
Thank you so much for your positive feedback regarding your recent experience with us.
I’ll ensure Charlotte is aware of your comments and, in the meantime, please don’t hesitate to contact us should you have any questions.
Kind regards
Shane
Customer Service Team
Spoke to Julia today who helped me…
Spoke to Julia today who helped me tremendously to fill in claims form as I’m totally new to Pet Insurance and was given 5 weeks free through our breeder. Unfortunately our little 9 week old puppy developed a cough and had to be seen by our vet. I have to say I was very impressed with the level of care and attention I was given to help me make a claim. Thank you again Julia, you were exceptional.
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hello Angel
Wonderful to get your positive feedback. We’re so happy to hear you had a fantastic experience with us. Julia will really appreciate your feedback.
If you have any questions in the future, please don't hesitate to contact us.
Kind regards
Shane
Customer Service Team
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hello THE HAIR LOUNGE
Thank you so much for your positive feedback regarding your recent experience with us.
I’ll ensure the team are aware of your comments and, in the meantime, please don’t hesitate to contact us should you have any questions.
Kind regards
Shane
Customer Service Team
Excellent service
The customer service team first of all were super helpful! So easy to talk to, great service from the very beginning and so far throughout. Unfortunately, after just 2 short weeks of having our puppy he become very poorly and ended up in intensive care. Fortunately, we had the 5 week free KC insurance and they were super helpful and supportive during that time. Our puppy made a full recovery and because of the fantastic service that we received from KC we decided to continue the insurance and we paid for the year cover. Everything was carefully explained and they helped me get the best possible deal for my puppy. I highly recommend Kennel Club and look to continue with them hopefully for many more years to come!
12. kesäkuuta 2026
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hello Jessica Walters
Thank you so much for taking the time to leave us such a positive review. I’m so glad to hear you found the customer service team helpful and easy to talk to. We’re sure you’ll continue to experience our fantastic service when you need us.
Please let us know if you have any questions in future and we’ll be happy to help.
Kind regards
Shane
Customer Service Team
I have used the Royal Kennel Club Pet…
I have used the Royal Kennel Club Pet Insurance since my dog was a puppy, she is now 13. They have always paid out quickly on any claims I’ve made and are polite and helpful when I’ve had to call them. I would highly recommend
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hello Mrs Alison Sidey
I’m so pleased to hear you had a 5-star experience with us. We really appreciate the time you’ve taken to leave such a positive review.
I’ll pass your feedback to Charlotte. I know she’ll be delighted.
Please let us know if we can be of any further assistance.
Kind regards
Shane
Customer Service Team
very helpful and quickly resolved my…
very helpful and quickly resolved my query.
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hello Nick
Wonderful to get your positive feedback. We are so happy to hear that you have had a lovely experience with us. The team will really appreciate your feedback.
If you have any questions in the future regarding your policy please don't hesitate to contact me.
Kind regards
Kerry
Customer Service Team
Andrea is very helpful and informative…
Andrea is very helpful and informative and has a very friendly manner.
10. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Royal Kennel Club Pet Insurance
Hello Euan McKay
Thank you so much for taking the time to leave us such a positive review for Andrea. I am so glad to hear that you have found our services helpful and friendly. We are sure that you will continue to experience our fantastic service when you need us.
Please do let me know if you have any questions in the future and we will be happy to assist.
Kind regards
Kerry
Customer Service Team
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