Kapwing Arvostelua 

Scamers, They claim this is free but it isnt

I spent ALL DAY struggling to find a way to add a zoom effect to my videos. After HOURS, of struggling, I thought that Kapwing was the answer to my problem. I upload my video. Apply the zoom effect. And then, just when I think that I can export my video and be done with the whole ordeal, THEN I get hit with the $192.00 membership fee, which I can't afford. Would have been nice to have been informed us this BEFORE wasting time with the platform. Thanks for nothing, Kapwing.

The worse customer service experience & subscription service ever! They take your money and claim to be holding your all your content in the cloud but when you try to access it you can’t because it won’t open. You contact them to report the issue & they take weeks before they reply with no real support to resolve the issue, just a copy and paste useless attempt of a reply, which doesn’t fix anything. When you cancel your subscription they claim to give you 3 extra days after renewal date to download all your content that you have no access to because they don’t fix the original problem. Then they lock your content and ask you to pay another subscription to access what they couldn’t fix to give you access to in the first place. It’s a con nothing works! Even trying to upload new projects doesn’t work because their whole entire platform doesn’t work. Whatever cloud they are using to store your work in doesn’t work. DO NOT BUY THE SUBSCRIPTION THEY WILL TAKE YOUR MONEY AND YOU WILL NOT GET WHAT YOU PAID FOR. If this is how they treat a valued subscription customer, then God help anyone else. There are better video editing platforms on the market, but if you use Kapwing then do so at your own risk. You’ve been warned!

J'ai juste voulu ajouter un "bip" dans un audio, donc je teste et au bout de 15 minutes j'arrive à avoir un résultat parfait avant qu'il me demande de payer 24 euros si je veux télécharger mon fichier. J'ai donc perdu 15 minutes de ma vie.

zero stars would be better. Another fake product description. The product is not free. The description is as fake and untrustworthy as the fat man with the golden hair from a banana republic. You start with credits and starts chatting with robot and you are out of credits and no video.

Why is it that they tell you it's free, and when you're done with your project, you can't export is and asks for money? This site is real bull**

The worst platform ever. I provided two logos and asked for them to be combined. One was a word, with bull horns over it, and the other was a circle with a company name around the circle with the silhouette of a mans head in the middle. I was required to buy additional credits for the AI to complete the render, 162 credits to be exact with the $24.99 plan you get 1000 credits. The resulting render after wasting approximately 15 minutes to register my account was a circle, with a half full timer clock over it. Then I asked the AI to use the images I actually provided and try making a gif of the two logos for a presentation to a client... well, that made it even worse, it created a square over the circle, and then gave an error message. That cost 214 credits. I reached out to customer support which is AI response based, I tried on Facebook, Instagram, X, and WhatsApp which the site says are easier and quicker for responses, that was two weeks ago. Evidently the AI attempted to try and recreate the renderings even after I ended the session, I found out because Kapwing just tried to hit my credit card for $678 because it kept adding credits to my card. Thankfully, they don't respond to customer service so I was able to dispute the charges and get my money back... even though I am still on the hook if they answer within 30 days with a legit response.

Tries so hard to be a legitimate video editor, but it's very basic. Some really stupid features. Outdated transitions, texts, etc. Captioning is a pain in the ass. I knew I shouldn't have used this when they tried calling it "Ka-Pwing."

Subtracts credits while generating everything but what you requested for, customer service is awful. Thank God I took the monthly subscription just to test. I cancelled it immediately I noticed the scam. The videos are awful, transition is stupid, generating is fake, AI seems like it understands what you want but goes forward generating nonsense. DO NOT RECOMMEND AT ALL!!! YOU GUYS ARE THIEVES !!!!!

I subscribed for the Repurpose tool, but they went and changed it to some AI chatbot crap that doesn't function. The old version is unavailable. I have already unsubscribed, but am stuck with a yearly subscription till May. It feels like if you are selling YEARLY subscriptions, you should change tools drastically?

The "help" feature was arrogant: they just said "we believe in the new tool, we are aware it mulfunctions"

Kapwing wirkt auf den ersten Blick wie ein modernes, creator-freundliches Tool. In der Praxis entpuppt es sich jedoch als eines der inkonsistentesten und frustrierendsten UX-Erlebnisse, die ich in Jahren produktiver Arbeit erlebt habe.

Das zentrale Problem ist das Brand Kit / Brand Templates-System. Was laut Konzept ein sauberer Ausgangspunkt für wiederkehrende Designs sein soll, ist in der Realität eine funktionale Sackgasse. Templates lassen sich erstellen, bearbeiten und sogar vervielfältigen – aber nicht zuverlässig als Arbeitsgrundlage nutzen. Ob ein Projekt exportierbar ist oder nicht, hängt nicht von klaren Regeln ab, sondern vom Zufall, vom Einstiegspunkt oder von versteckten Zuständen, die nirgendwo erklärt werden.

Die Begriffe Brand Template, Projekt, Kopie, Duplicate, Make copy suggerieren Struktur – tatsächlich fehlt sie vollständig. Man kann mehrfach „kopieren“ und landet trotzdem immer wieder in einem nicht exportierbaren Zustand. Es gibt keine visuelle oder funktionale Trennung zwischen Archiv, Vorlage und Produktionsdatei. Für ernsthafte Arbeit ist das fatal.

Besonders problematisch ist das für Creator, die:

mit Serienformaten arbeiten

mehrsprachige Inhalte produzieren

auf wiederkehrende Layouts angewiesen sind

Genau diese Zielgruppe wird von Kapwing angesprochen – und gleichzeitig im Stich gelassen.

Was zusätzlich frustriert:
Diese Probleme sind nicht neu, nicht selten und nicht dokumentiert. Man verbringt Stunden damit, gegen das Tool zu arbeiten, statt mit ihm. Fehler entstehen nicht durch Unwissen, sondern durch ein System, das grundlegende Arbeitslogik verletzt.

Fazit:
Kapwing hat gute Ansätze, aber keine saubere konzeptionelle Basis.
Für spielerisches Ausprobieren mag es reichen – für produktive, wiederholbare Arbeit ist es unzuverlässig, zeitraubend und nervenaufreibend.

Ich kann es für ernsthafte Content-Produktion nicht empfehlen. Und das in der Pro Version. Keinen Cent steck ich nochmal in diesen Mülleimer.

im in a hurry i wanted a free app to stabilize a video. guess what it wasnt free and wasted 15 minutes that were important to me

Over my many years of using Kapwing, the product has become more and more locked off by payment. It started when they only let you make 5 unwatermarked videos a month. Then the watermark got about 33% bigger and you got 3 a month. Then none. Then you had to have a premium account for your projects to not be permanently deleted after 3 days. Then you were only allowed to have 3 open projects at a time, like they expected you to juggle work for their amusement unless you paid them $24 a month, which is a frankly ludicrous asking price given how basic a software it really is.

It presents itself as a free product, and by technicality it is, and it is beginner friendly, which was why I initially started using it, but over the years it's removed features and locked others behind paywalls, treating non-premium users like absolute dirt. I hope this company is brought to its knees and two bullets are put in its head like Lenny in Of Mice and Men. Here's to a cracked copy of Sony Vegas.

1-year Subscription is charged at the start of the year and if you don’t use it the whole year, you just paid almost $300 for 1 editing job.

Not free at all. Lets you edit but then you have to buy a subscription. BS

Another Google supporter because Google makes websites that crash.

I tried to generate some standard videos but it seems to just piggyback off other AI but cost you money. grok free version does better meme videos, albeit not as long but in much better quality and with a better interface, deleted my account within 20 minutes.

If I could give this product less stars for customer service, I would! The product does not function as advertised, every project had spelling errors, asian spelling and the scene was wrong most times, despite their errors in generating images they still charge you for generating defective images and scripts. I have been getting jerked around for 3 weeks now! I guess I will try Zebracat!

I wanted to try their tools after subscribing for a year. It turned out that I only have 1 credit instead of 1000. I used them less than 2 hours and there's no more credits. I requested for a credit usage history but we ignored. I wrote a second complaint and was ignored entirely.

“The programme is complete, but I’d like to understand why you set it to translate into UK English, yet the voice doing the translation is Indian. That doesn’t make sense. If you can’t provide a simple British-English translation, this isn’t going to work for me.