I am an Associate Professor from Ukraine, working in a war zone. I paid for the Plus Tier to prepare educational materials, but InVideo failed me completely. The system glitched, wasted all my credits... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Promesse d’un outil performant pour créer une vidéo rapidement : résultat médiocre, qualité faible et aucune valeur ajoutée réelle. J’ai perdu une journée complète pour un rendu inutilisable.... Näytä lisää
I subscribed to InVideo AI specifically for Arabic video creation. The Egyptian Arabic support is completely non-functional — the output sounds robotic, unnatural, and unusable for real Arabic content... Näytä lisää
I was having an issue with my project, but they solved it for me with quick&neat assistance stemming from the AI chat to actual help from an agent🤩
Yrityksen tiedot
Yrityksen kirjoittama
At invideo, our mission is to re-invent video creation and make it accessible to the world. We firmly believe that the future of video creation is in the browser, across devices, collaborative, easy and fun! Currently armed with 5000+ unique designer templates, 9M+ premium media (including iStock), a large audio library for every mood/genre and a lot of customisable features, we are aggressively moving towards our north star metric. Invideo flexible timeline and drag & drop editor further enhance the user journey of making professional videos on the browser. Our 24*7 live customer support service and 26K+ strong Facebook Community further add value to every creator's workflow. Customer feedback is key to the way our product is shaping up everyday. We're only and only building for the end user, who makes videos for a living. With 7M+ users from 195+ countries who have made millions of videos in 100+ foreign languages on InVideo, we look forward to the road ahead.
Yhteystiedot
Yhdysvallat
- support@invideo.io
- invideo.io
On vastannut 55 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Scammed an Associate Professor from Ukraine. Money taken, service NOT delivered!
I am an Associate Professor from Ukraine, working in a war zone. I paid for the Plus Tier to prepare educational materials, but InVideo failed me completely. The system glitched, wasted all my credits on errors, and now refuses to let me download even the fragments it generated. I have zero video and zero money. This is an absolute disgrace and a scam. I demand an immediate refund!
Deceptive Auto-renewal & Refused Refund for Zero Usage Account
I am extremely disappointed with Invideo’s predatory billing and refund policy.
My subscription was auto-renewed without any prior notification. As soon as I realized the charge, I immediately cancelled it. However, I discovered their UI is designed to be deceptive—it processes the cancellation for the next year while keeping the current payment, with no option for an immediate refund request.
The support team (Patrick) acknowledged that I have NOT used the service at all (Zero usage) since the renewal. Despite this, they are refusing a refund based on their "7-day policy" and a ridiculous claim about "AI compute resources" being allocated—even though no videos were ever generated.
Charging a customer for a service they haven't used and didn't intend to renew is an unfair trade practice. I have already initiated a chargeback dispute with my credit card company and will not recommend this service to anyone.
Beware of their dark patterns and hidden renewal traps!
super fast asssistance
I was having an issue with my project, but they solved it for me with quick&neat assistance stemming from the AI chat to actual help from an agent🤩
Worst arabic content EVER
I subscribed to InVideo AI specifically for Arabic video creation. The Egyptian Arabic support is completely non-functional — the output sounds robotic, unnatural, and unusable for real Arabic content. When I requested a refund, they hid behind their usage policy even though the core feature I paid for simply does not work. Using a broken feature to test it is not the same as using a working product. Their support team has no escalation path and no real solutions. Save your money if you need genuine Arabic content creation — this is not the tool for you
Excellent product
Excellent product. Easy to use with great output. Prompt and professional service from their support team.
Misleading experience – refund policy makes it impossible to evaluate the product
I subscribed to InVideo for a school project expecting an easy-to-use AI video generator. Unfortunately, my experience was very disappointing.
The platform is much harder to use than advertised. The editing process is confusing, and the generated videos were low quality and often didn’t match what I asked for. It took very little time to realize that this tool was not usable for my project.
Here’s the main issue:
their refund policy makes it practically impossible to try the product risk-free.
I only tested the platform briefly and:
Did not download or use any final videos
Cancelled my subscription immediately after realizing it wasn’t suitable
Only generated content as part of testing the tool
Despite this, my refund request was denied because a video was “generated.” This means you cannot realistically evaluate the product without losing your right to a refund.
That’s a major red flag for anyone considering subscribing.
If you’re a student or need something reliable, I strongly recommend looking elsewhere. I had a much better experience with Google Vids — it’s more intuitive, the output quality is significantly better, and it’s more reasonably priced.
Overall, I would not recommend this platform unless you’re willing to take the risk of paying for something you may not be able to use — with no refund.
Professional Beware: Predatory Refund Denials and Technical Incompetence
As a professional content creator, I invested $250 into Invideo expecting a functional tool. Instead, I encountered a fundamental system failure: the AI demands a "Media ID" for audio syncing that is entirely absent from the user interface. I spent over 10 hours of my professional time troubleshooting their internal bugs—time I can never recover.
The response from their Support Lead, Kenny, is a masterclass in corporate dishonesty. He denied my refund by claiming "substantial usage." Let’s look at the facts: I used exactly 22 credits. >
To characterize 22 credits—a tiny fraction of an annual plan—as "substantial" is a deliberate misrepresentation of data to circumvent consumer protection laws. Furthermore, citing "GPU costs" as an excuse for a defective product is irrelevant; backend infrastructure costs are a business risk, not a liability for a customer sold a non-functional service.
This is a clear case of "Service Not as Described" and "Unjust Enrichment." I have already initiated a formal chargeback with my bank and will provide this exchange to regulatory authorities as evidence of predatory business practices.
Potential users: Do not be misled by their marketing. Their platform is broken, and their refund policy is a trap.
SCAM
SCAM. Do NOT buy. Their AI completely ignores your instructions — I asked for exterior footage, got interior rooms. Asked for video, got static images. Asked for wildfire scenes, got car washing. Wasted all credits on garbage output. Then they REFUSED my refund even though I was within their "7-day refund policy." Their cancellation button is BROKEN — gives an error. Three different support agents gave me the runaround for hours. They keep offering useless credits instead of a refund. Had to file a bank chargeback to get my money back. Save your $25 and use HeyGen instead — it actually works.
AVOID INVIDEO.
Service très décevant.
Promesse d’un outil performant pour créer une vidéo rapidement : résultat médiocre, qualité faible et aucune valeur ajoutée réelle.
J’ai perdu une journée complète pour un rendu inutilisable.
Le rapport qualité/prix est clairement injustifié : c’est cher pour un résultat bâclé.
Au vu de mon expérience, j’ai du mal à comprendre les nombreux avis 5 étoiles.
Expérience frustrante du début à la fin. Je ne recommande pas.
Non RIMBORSANO
Ho acquistato un abbonamento, usato 12 crediti su 400 per testarlo, non mi hanno offerto il rimborso, richiesto 3 ore dopo, perchè a detta loro non ne ho diritto se ho usato il 3% dei crediti per testare il servizio. Proseguirò legalmente
I subscribed to the Max Plan ($100) and…
I subscribed to the Max Plan ($100) and requested a refund within 2 hours because the AI output was inconsistent and contained hallucinations. Despite having ZERO exports and ZERO downloads, their support (Sam) and supervisor (Kenny) refused the refund, claiming 'backend GPU costs.' This is an unfair business practice. If you don't download anything, they still keep your $100. I have initiated a chargeback with my bank. Avoid this platform if you value your consumer rights! I subscribed to the Max Plan ($100) and requested a refund within 2 hours because the AI output was inconsistent and contained hallucinations. Despite having ZERO exports and ZERO downloads, their support (Sam) and supervisor (Kenny) refused the refund, claiming 'backend GPU costs.' This is an unfair business practice. If you don't download anything, they still keep your $100. I have initiated a chargeback with my bank. Avoid this platform if you value your consumer rights!

Vastaus yritykseltä Invideo Studio
Very poor quality and unfair refund policy
Invideo.io is not worth the money. Once you pay, they do not care if you are happy with the service or not.
The video quality is very low compared to the high price.
When I complained, they said: 'AI-generated media is still an evolving technology, and while it continues to improve, results may not always be perfect.'
They use this as an excuse to keep your money.
They refuse to give a full refund for bad service, and they won't even give a partial refund for the credits I didn't use. I do not recommend this service.

Vastaus yritykseltä Invideo Studio
Almost impossible to cancel this…
Almost impossible to cancel this service. They kept charging my account since the beginning of this year. I asked to remove the change and stop and they won't

Vastaus yritykseltä Invideo Studio
Resolved my issues and gave avice how…
Resolved my issues and gave avice how to move orwaed from here for future projects, Great Job ..

Vastaus yritykseltä Invideo Studio
InVideo started off great but slowly over time they kept having problems rendering and editing videos
The most glaring problem is making changes to your video. I have started using AFFliks.com
recently and I have experienced no glitches so far. The prompts are followed exactly as needed. InVideo does not follow your prompts right away, so many adjustments are needed. You try to edit the video and that's when the problems start and that's when it gets extremely expensive. Sometimes the edit completed is the complete opposite of what was prompted. Not too often but it happened a few times to me. Edits require a usage of credits and these credits get chewed up unbelievably quickly.

Vastaus yritykseltä Invideo Studio
Predatory Refund Policy & Subpar AI Quality - Total Trap!
I recently subscribed to the InVideo AI Plus plan ($25) expecting the professional-grade results they advertise. Instead, the output was incredibly poor and completely unusable for my niche (Historical Human Biology).
When I requested a refund within 24 hours (well within their 7-day window), their support agents (Tushar/Rex) repeatedly refused, using a lame excuse about "upfront compute costs." This is a total trap: you have to use a few credits to see if the quality is actually good, but as soon as you do, they claim you aren't eligible for a refund.
Their marketing is misleading, and their customer service is robotic, hiding behind templated "no-refund" policies rather than standing by their product quality. It’s a classic bait-and-switch.
I have already stopped using the service and will be initiating a formal bank chargeback for "Services Not as Described." If you value your money and need actual quality AI video, stay far away from InVideo. They care more about stealing $25 than they do about customer satisfaction.

Vastaus yritykseltä Invideo Studio
TOTAL SCAM COMPANY AVOID INVIDEO!
TOTAL SCAM COMPANY AVOID INVIDEO!
I paid for an entry level subscription of $45 per month to make AI video. The credits used suddenly went from about 15 to 300 for a video about three minutes. I tried to upgrade my package to a higher level and pay for ONE MONTH, but was charged for ONE YEAR at $720. Three hours later I contacted the company to ask for a refund and was told I WOULD NOT RECEIVE A REFUND. This company is a FRAUDULENT SCAM.

Vastaus yritykseltä Invideo Studio
Ich habe einen ganzen Tag versucht…
Ich habe einen ganzen Tag versucht meinen Prompt zu einem Video zu generieren. Das dumme Programm hat ca. 10 Mal jeweils eine halbe Stunde gerendert um dann abzubrechen. Ich hatte es wirklich mit allen verschiedenen Prompts und neuen Anfängen versucht. Jedes Mal das selbe. Der ganze Tag war mit Versuchen verschwendet. Und am Abend musste ich dann auf ein anderes Tool umsteigen, um endlich an meinem Video voran zu kommen. Ich habe das dem Support geschrieben dass ich mein Geld zurück haben möchte. Ich habe schließlich eine Mitgliedschaft und ZusatzCredits gekauft für insgesamt ca. 100 € um das Video generieren zu können. Die haben mir zwar zig Mal zurück geschrieben, sind aber auf meine Antworten überhaupt nicht eingegange. Die haben mir nur geschrieben, dass ich es so oder so oder so noch einmal versuchen soll. Obwohl das Video mittlerweile längst fix und fertig ist und auf Youtube läuft. Ich bin wirklich sauer. Dass hab ich ihnen 5 Mal geschrieben, dass ich kein Video jetzt mehr benötige. Die haben nun mein Ticket geschlossen. Also FAZIT: Funktioniert nicht und es gibt kein Geld zurück!
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Ergänzung: Nun habe ich doch eine Gutschrift über den gesamten ausgegebenen Betrag erhalten. Deshalb ändere ich die Bewertung von 1 auf 3 Sterne.
أكيد 👍 سأعطيك خطة مشاهد بصرية تفصيلية…
أكيد 👍 سأعطيك خطة مشاهد بصرية تفصيلية لسكربت فيديو الجريمة (مدة ~60 ثانية) حتى تستطيع صنع الفيديو بسهولة في CapCut أو Canva. 🎬
🎬 خطة المشاهد لفيديو الجريمة (60 ثانية)
⏱️ المشهد 1 — الافتتاحية (0–8 ثوانٍ)
النص الصوتي:
"في حادثة غامضة هزّت أحد الأحياء الهادئة…"
المشهد المقترح:
شارع ليلي مظلم
أضواء سيارات الشرطة تومض 🚔
شريط الشرطة الأصفر
المؤثرات:
صوت صفارات الشرطة
موسيقى توتر خفيفة
⏱️ المشهد 2 — اكتشاف الجريمة (8–18 ثانية)
النص الصوتي:
"عُثر على رجل في الخمسين من عمره مقتولاً داخل منزله…"
المشهد المقترح:
منزل مظلم
الشرطة تدخل المنزل
مصباح يدوي يضيء المكان
⏱️ المشهد 3 — بداية التحقيق (18–30 ثانية)
النص الصوتي:
"الشرطة فتحت تحقيقاً عاجلاً في جريمة قتل…"
المشهد المقترح:
محقق يفحص الأدلة
تصوير بصمات الأصابع
دفتر ملاحظات الشرطة
⏱️ المشهد 4 — شهادة الجيران (30–45 ثانية)
النص الصوتي:
"الجيران أكدوا أنهم لم يسمعوا أي شيء تلك الليلة…"
المشهد المقترح:
مقابلة مع جار (ظل شخص أو لقطة جانبية)
لقطات للحي الهادئ
⏱️ المشهد 5 — النهاية المشوقة (45–60 ثانية)
النص الصوتي:
"هل كان القاتل شخصاً غريباً… أم شخصاً يعرفه الضحية؟"
المشهد المقترح:
سيارة سوداء تمر في الليل
لقطة كاميرا مراقبة
شاشة سوداء مع السؤال الكبير
النص على الشاشة: 🔴 من القاتل؟
🎵 موسيقى مقترحة
ابحث في YouTube Audio Library عن:
Suspense
Dark Investigation
Crime Background
✅ إذا أردت، أستطيع أيضاً أن أعطيك:
🔥 10 عناوين قوية تجعل فيديو الجريمة ينتشر بسرعة
🎬 سكريبت جريمة أخطر وأكثر تشويقاً
🤖 مواقع تصنع فيديو كامل بالذكاء الاصطناعي في دقيقة واحدة فقط.1️⃣ اذهب إلى InVideo.io
2️⃣ اختر "Text to Video"
3️⃣ الصق السكريبت الجاهز عندك
4️⃣ اختر أسلوب "News" أو "Drama"
5️⃣ اضغط Generate ✅للأسف **لا أستطيع إنشاء فيديوهات** لأنني مساعد نصي فقط 😊
---
## 🎬 لكن يمكنني مساعدتك بطريقة أخرى!
إليك **أدوات مجانية** تساعدك تصنع الفيديو بنفسك بسهولة:
---
### 🛠️ أدوات الفيديو المقترحة
| الأداة | الاستخدام | المستوى |
|---|---|---|
| **CapCut** | مونتاج احترافي | سهل |
| **Canva** | فيديوهات بصرية جذابة | سهل جداً |
| **InVideo** | فيديوهات إخبارية بالذكاء الاصطناعي | متوسط |
| **Pictory** | تحويل النص لفيديو تلقائياً | سهل |
---
### ✅ ما أقدر أساعدك به الآن
- 📝 **السكريبت الكامل** جاهز ✔️
- 🎵 **اقتراحات موسيقى التوتر** المناسبة
- 🖼️ **وصف المشاهد البصرية** لكل جملة
- 🎙️ **تعليمات للمذيع** (النبرة والإيقاع)
---
هل تريد مني أعمل لك **خطة مشاهد بصرية تفصيلية** للسكريبت حتى تصنع الفيديو بسهولة؟ 🎯
Really bad product
Really bad product, long queues and only lets you do one action at a time

Vastaus yritykseltä Invideo Studio
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







