Joseph James Furniture Outlet Arvostelua 

Great experience coming in and buying a sofa Leah after having had a house fire. She was so friendly and very helpful with us such a great change from a business. Thanks so much

Disappointing experience

The website support was excellent — the consultants were friendly, helpful and always answered my questions. 10/10 for customer service.

Unfortunately, the sofa I received was advertised as brand new, but it clearly appeared to be used. It had animal hair, damaged legs, tears and visibly worn/pilled fabric.

The delivery date was also changed several times, despite me taking a day off work to receive it.

Overall, I’m very disappointed with the product and delivery. Unfortunately, I cannot recommend this company.

Very helpful and answered all questions . Delivery was quick and hassle free

Great value and service from the visit to the website, arranging delivery and the friendly staff assembling the sofa in my home.
Well recommended+++++

Ordered Sofa on Tuesday delivered Friday excellent communication and updates. Delivery guys excellent. Top class from start to finish

Great service from ordering to delivery

Sarah has been remarkably helpful and friendly. She has listened carefully and matched what we required. We have bought a table and sofa and we are very pleased.
Thank you!
Roberta

I came in looking for a couch and I was unsure of what I wanted until Sarah approached me, she was lovely, patient and helped me find the perfect couch. Thank you for a great experience.

Sarah was absolutely brilliant in helping us choose out a table and a couch, stunning customer service and absolutely faultless.

Very help full ....the guy who helped me was called peter give me advise helping me too choose what sofa to go for ...his customer service was great felt relaxed would recomend friends and family to shop here ...peter was a really nice guy thank you

I find the experience we had it was exceptional to find the furniture we bought from Joseph James got just what we wanted and delivered very quickly with no problems and so comfortable thank you for all your help Mr c Mackay

Highly recommend and super fast delivery.
Really good value for your money and great customer service. I am really happy with my new dinning table and chairs.

We’ve purchased a dining table and chairs from Joseph James in St Helens, with the help of Peter, who was extremely helpful. He offered good advice and has an aim to please attitude. We liked a particular set of chairs. We asked if it was do-able?
We chose the table and matched them, choosing lighter wooden legs. They are now complete and the suite is ready for delivery. Nothing was a trouble for him. Their motto is “Yes, Yes and Yes!” 😊They’ve kept us in the loop and sent photos ahead of delivery, looking forward to receiving it tomorrow.
Felt at ease and not pressured, very good experience. Would recommend. ✔️

Great service, quick turnaround, delivery as scheduled, good quality as described! Would use again

Had a great sofa searching experience at Warrington and Laura was fabulous. We came out with something totally different to what we went in for but love it to pieces. Thank you Laura for being really helpful and not pushy. Felt very comfortable with no pressure to buy. We went home to check measurements and then paid and arranged delivery over the phone. Thanks again Joseph James. 5 stars ***** Jeanette and Rob

purchased a sofa today, Peter from the St Helens store was very helpful and well informed.

i would recommend visiting the store for your next purchase of beds/sofas/tables.

Hi just bought a sofa from ,the store in st helens, we're a great lad called Peter looked after us ,didn't put us under any pressure, let us look around at our own leisure until we were comfortable in what we were purchasing x

Had my sofas delivered today and can I just say that Keith the driver and his 2 lads were amazing, smile on their faces and nothing was too much trouble and even took my old sofas away as well. Lovely guys and a pleasure to meet them.

Laura was AMAZING! Couldn’t do enough for us and answered every question I threw at her. Very helpful and patient. Store in Warrington well laid out and great range of sofas.

Sarah was amazing, helped us pick the perfect recliner chair! Thank you so much!