iQ Student Accommodation Arvostelua 

Currently staying at THE ARCADE. They are unprofessional and rude. They keep doing fraudulent reviews on their google reviews, they keep telling students/tenants to leave 5 star reviews in exchange for drinks and other things. They have a lot of pests issues, they have a lot of plumbing issues, they wouldn't fix maintenance requests, they are really slow and they would blame the tenants and threaten to charge them (which is illegal) if it keeps happening despite the amount of evidence that has been shown that it wasnt the tenants.

Horrible Horrible accommodation I would not recommend any student to live at the accommodation in Kingston, UK. A complaint was filed about the state of the kitchen in one of the sections back in September 2025 and 5 months later very little change and the filth has gotten worse and is unbearable. Reach out to me directly and I will provide pictures and videos of the kitchen.

We asked to be let into the student block area to drop a lot of stuff off on a day where there was hardly anyone there. Was told no and so we had to struggle rhrough the locked gate back and forward multiple times. Lack of basic courtesy given that we pay a good deal of money to house our daughter here. Would not recommend this place.

The top UK accommodation, they had really helpful, kind and practical staff with an urgent response for all issues you have. They deserve 5 stars with their amazing room spaces and affordable prices as well.

Upon to your reply all complain has been done in the formal way for a mistake you put my son in who was not even 18 years at time very thing you ask even doctors letter all was sent to you so now you are here trying to clean you iq image Iam here to call to student home student and international student to prevent them on wating their money on your iq has open for your the iq interest not on the welfare and mental health of students.he are still traumatised Iam will coming to share more about even your solicitors and why the iq is still traumatised my son . Iam a mother with health conditions you know about how do you want me the leave my young stand in this . You put this poor to sign before the age of 18 and tell after 2 weeks if leave the accommodation they won’t any charges why the iq decided to charge him for staying their for less than a week and left traumatise by the small size of the room and the size of the bath and cold of the room and the position of the room is just at front of the kitchen in case of fire what will happen them children lives matters though and my son escape an aggression inside iq area where you suppose to put security guys and for some reason your office get empty
Iam here for everyone to know about this iq business to protect more people

Pay very expensive money for live London Egham I Q accommodation.small room the room is not well ventilated, very bad air. Midnight very very noisy, and a lot of footstep sounds. Door smash bang bang …very noisy security is decorate call security is nothing help respond many time .the door lock broken not repair.say is repair done.live here is torment. Very terrible accommodation .

This is since the envoy worst accommodation from I Q London. It’s very Noisy at night time, can not sleep the room air is very bad? and No one control here. Security only decoration. Nothing to do? Even my bathroom faucet broken down.and room door lock is broken, I respond many many time still not fix? Staff manner very bad. Please upperclassmen don’t stay here, you pay very expensive money to live this place it’s not worth it ?

They market first class accommodation and then provide third class. Shameful company typical shark Landlord taking advantage of younger people who know no better.

Check out their reply I complained and they didn't make it right again trying to give the impression they care. Take your money and won't compensate for substandard service classic 70s car dealer

Worst accommodation ever. When I arrived, so many things were already not working. The microwave literally caught fire and it took them ten days to replace it. The lift was broken for weeks. The bathroom fan stopped working after two weeks. Now the kitchen heater doesn’t work, and when I requested a fix through the app, someone came, broke the switch, and then marked it as “resolved.” It’s a complete joke. AVOID AT ALL COSTS.

Comfortable and clean room.Nice staff and nice facilities.

I have had the best experience at IQ house in Wolverhampton. Special shoutout to Habbiar, Amana and Martha. These staff members have been so friendly and very helpful.

I was a previous resident at the iQ Sterling Court. I transferred the room to another student through their official website but now they are refusing to refund my balance by not answering any emails at all! What a terrible experience. DO NOT CHOOSE this accommodation cause they are so pathetic to OWE STUDENT'S MONEY!!!

Don’t stay here at all you turn up to your room with it not being cleaned. There was hair on the bed, another person’s bogies on the curtains, human faeces in the toilet and the door to the room doesn’t even lock.

The staff won’t help you at all they are useless all they do is say “sorry we can’t do anything”.

Don’t waste your money.

This is the worst accommodation I've ever been in my whole life iQ fivewayhouse Wolverhampton, the pressure of the water doesn't flush completely, anything I flush comes back. So sad I use more than 1hour in the toilet battling the Water closet to ensure everything goes in, atimes I have to leave it just the way it is. Funny enough I have a duct connecting multiple pipe from the whole building pass through my room, I hear noises at mid-night when people from upper part of the building use the toilet

Worst experience ever.

I had a deeply disappointing experience with iQ Student Accommodation that I feel compelled to share, especially for international students considering booking with them.

Due to a personal loss, I had to cancel my plans to move to the UK. I had booked a room at iQ’s Great Newton House and cancelled it within 24 hours of booking — well within the 7-day cancellation window stated in their policy and before collecting any keys.

Although I gave my father’s name as guarantor but he never accepted it and nor upload any identity proof this makes contact void.

Despite this, I was told I would still be liable for the entire year’s rent unless I found a replacement tenant myself, which, in my situation, was just not possible. As someone dealing with grief and mental health strain, this response felt incredibly cold and rigid.

The lack of compassion and the pressure to either pay up or find a replacement tenant — even after cancelling within the proper timeframe — has made this experience emotionally exhausting. I didn’t even ask for a refund of my booking fee, just a release from the contract I had to cancel under unavoidable and distressing circumstances.

I’m sharing this not out of anger, but to warn other students — especially those booking from abroad — to read the fine print carefully, and be prepared for little flexibility, even in the most difficult of situations.

I genuinely hope iQ considers improving how they handle such sensitive cases in the future. Policies are important, but so is basic human empathy

We recently moved into IQ Hammersmith on August 1st, and our experience has been nothing short of terrible. The condition of our room is unacceptable. There is an overwhelming stench that smells like oil or chemicals, making it impossible for us to stay here.

We've called multiple times to report this issue, and while we were promised that staff would come to check, nothing has been done. We feel sick in this room and urgently need to change to a different one.

This situation is incredibly frustrating, and we would not recommend this place to anyone. If you're considering staying here, think twice!

worst most deceiving highly inadequate accommodation provider in Brighton.

starting with the neighboring tenants, the majority of fellow residents were abusing drugs and alcohol day and night, causing inhumane levels of noise pollution and disruption to my day. I could not sleep, eat or function. Management refused to intervene in any way despite illegal actions taking place, leaving me and my mother to deal with it.

the volume of noise in this accom is further upheld by the paper thin walls and poor security, every door slam and cupboard close could be heard from up to 4 rooms away.

the price is egregious considering the disgusting quality of the room and its contents, with a barely working shower and bed made of nails it was more of a nightmare than anything else

if u make one good decision today, dont choose IQ

I am a current tenant at iQ Broderick Key taken while abroad, room access denied – no response”

I am a current tenant at iQ Broderick House, Room 110E. Despite having paid in full and being within my valid tenancy period, my key was taken without consent while I was abroad. I left it on my desk and planned for a friend to collect it. Now iQ refuses to return access, and I’ve had no resolution despite multiple emails. This is unacceptable and potentially unlawful. Awaiting an urgent response before I escalate further.
House, Room 110E. Despite having paid in full and being within my valid tenancy period, my key was taken without consent while I was abroad. I left it on my desk and planned for a friend to collect it. Now iQ refuses to return access, and I’ve had no resolution despite multiple emails. This is unacceptable and potentially unlawful. Awaiting an urgent response before I escalate further.

1. So hot it’s actually dangerous
By April, it was already too hot to sleep — I was in a tank top and shorts, still sweating through the night. July and August? I can’t even imagine.
Why so hot? Three solid reasons:
• The walls are built extra thick for soundproofing, which traps heat like an oven.
• The windows open maybe 5cm, supposedly for “safety,” which means zero ventilation.
• There is no ventilation system in the entire building. Doors are sealed tight, windows don’t open, and airflow is non-existent.

2. So noisy it feels like a 24/7 IMAX experience
Three different train types give you a rotating schedule of misery:
• High-speed trains – loud, but at least they pass quickly.
• Slow freight trains – truly unbearable. The screeching of metal on metal will make your ears feel physically assaulted.
• Regular passenger trains – they stop at the station below, which means long, grinding, echoing noises — especially fun at 3AM.

If you open the window for air, the noise will keep you up. If you close it, the heat will. A flawless trap.

3. So filthy it should be illegal
• Everyone uses your pans, your salt, your everything.
• No one cleans after cooking — grease, food scraps, overflowing bins everywhere.
• The cleaners show up maybe once every two weeks — it’s basically a ghost service.
• There’s zero oversight or accountability from the building. Cleanliness is optional, apparently.

4. Reception staff do whatever they want, whenever they feel like it
• If it’s an easy task, like replacing a key? No problem.
• If you’re on friendly terms with them? They’ll prioritize you.
• If not? Good luck. You’ll get empty promises like “we’ll sort it tomorrow” — then hear nothing for a month. I haven’t had a single email answered in over four weeks. I guess they’re busier than the Royal Family.

5. Security?
I once reported a lost key. The security guard stared at me blankly and repeated my sentence back in slow motion, like I was speaking ancient Greek. Was he mocking me? Confused? Just bored? Who knows. I had to manage his feelings while mine were ignored. Safety? Don’t count on it.

6. The Finsbury Park neighbourhood is a public health risk
• The streets are covered in dog, bird, and — yes — human feces.
• Shops dump trash bags right outside their storefronts like it’s a festival of waste.
• Theft and muggings are disturbingly common. Just search “Finsbury Park phone stolen” on social media — new posts pop up weekly. It’s a hotspot for petty criminals and worse.
• I was physically mugged outside the train station at 8PM. People saw it happen and walked away. No one helped.

7. So far from everything it’s practically outer London
Sure, it’s close to UCL. But if you need to get to KCL or anywhere central, be ready for 45+ minutes each way. It’s exhausting.

Final verdict:
Overpriced, under-managed, overheated, and overhyped. Unless you enjoy sleepless nights, constant noise, filthy kitchens, and feeling unsafe both inside and outside the building — do yourself a favor and look elsewhere.