After a very long winded process of trying to resolve an issue with my insurance policy, it was finally all remedied. A massive thankyou to Stephen who helped tremendously. He very professional, whils... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Isolated my policy and details quickly, and confirmed all my needs were covered with this renewal of my insurance cover. An efficient and clear twenty minutes phone conversation that ensured my peace... Näytä lisää
Yritys on vastannut
Efficient, polite, friendly, call back when you say you're going to and each person I have spoken to has been professional and helpful. Not judgemental at all regarding convictions and good to talk... Näytä lisää
Yritys on vastannut
Jason was really good when he called me to renew my car insurance. He was efficient and had great customer service skills putting me at me ease and talking me through all of my options. I wish all i... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä The Insurance Factory (Motor)
Yrityksen kirjoittama
With over 20 years in the motor insurance industry, Insurance Factory are specialists in arranging motor cover for the following products:
- Car Insurance
- Impounded Car Insurance
- Convicted Driver Insurance
- Fleet Insurance
- Courier Insurance
Yhteystiedot
Haden House, Waterfall Lane, B64 6PU, Cradley Heath, Yhdistynyt kuningaskunta
- 0121 2963075.
- www.insurancefactory.co.uk
4,6
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service and very helpful Talked…
Great service and very helpful Talked me through about my policy Highly recommended
19. toukokuuta 2025
Vastaus yritykseltä The Insurance Factory (Motor)
We're happy to hear that our service was helpful and informative. Thank you for your recommendation! Insurance Factory.
The person I spoke to was polite
The person I spoke to was polite, very pleasant and very patient. A pleasure to do business with.
9. toukokuuta 2025
Vastaus yritykseltä The Insurance Factory (Motor)
We're happy to hear that you had a positive experience. Thank you for taking the time to share your feedback! Insurance Factory.
Great to deal with, confidence in their services
Dealing with Oliver gave me complete piece of mind that I was getting the best deal and service. His professional approach was reassuring and will definitely be dealing with them again in the future.
30. huhtikuuta 2025
Vastaus yritykseltä The Insurance Factory (Motor)
We appreciate your kind words and are thrilled to hear about your positive experience with Oliver. It's wonderful to know that he provided you with the reassurance and confidence you needed throughout the process. We strive to offer exceptional service and are delighted that Oliver exceeded your expectations. Insurance factory.
with the Insurance Factory…you can't go wrong
I've been with the Insurance Factory for a few years now and I have always found them very helpful to deal with. The people who work there are pleasant and lovely to talk to, they always find me good deals, this time they got me the same car insurance cover for £80 less than last year 😀
23. huhtikuuta 2025
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you for your kind words. We are thrilled to hear that you have had such positive experiences with our company. We are committed to providing our customers with excellent service and competitive rates. We are happy to hear that you are satisfied with the service you received and the savings you achieved. We appreciate your continued business and look forward to serving you in the future. Insurance Factory.
Lovely professional quote by Ian Quinn…
Lovely professional quote by Ian Quinn helped me loads x
17. huhtikuuta 2025
Vastaus yritykseltä The Insurance Factory (Motor)
We're so glad to hear that you had a positive experience with Ian Quinn. We appreciate your kind words and are happy to hear that he was able to help you. Insurance Factory.
Insurance quote
I called up to get an insurance quote and was welcomed by Ian, Ian was great throughout the whole process and very helpful.
3. huhtikuuta 2025
Vastaus yritykseltä The Insurance Factory (Motor)
We're thrilled to hear you had a positive experience with Ian. We appreciate you taking the time to share your feedback. We strive to provide excellent customer service and are glad you found Ian to be helpful. Insurance factory.
Intense of time management
Intense of time management, accuracy and this company is one of the best, and the person who attended to me was good and excellent, I could rate he %9.5 from the scale of 1 to 10
20. maaliskuuta 2025
Vastaus yritykseltä The Insurance Factory (Motor)
Thank you for your kind words and for taking the time to share your positive experience. We're thrilled to hear that you were impressed with our time management, accuracy, and the exceptional service you received. We strive to provide a high-quality experience for all our customers, and we're delighted that you found our team to be helpful and efficient. Insurance Factory.
AVOID : !!!!
This company underwrites Petsure, which has just changed its name to Petgevity probably because of all the bad reviews they were getting.
I have claim with Insurance Factory as the underwriters and I have spent 6 months answering the most stupid questions for a small claim of just £200 for a biopsy on a lump on my dogs nipple.
The lastest question is "what is your dogs behaviour like with other dogs" >>>>for a claim for a lump !!!!
Stay well away
13. maaliskuuta 2025
Oma-aloitteinen arvostelu
I’d give these 0 stars if I had the…
I’d give these 0 stars if I had the choice! Absolutely disgusting and useless company, that represent Petsure insurance. Petsure who have now changed their name, probably because of the terrible service and reviews they’re now receiving! No surprise, they thought it was funny my claim hadn’t been actioned! Yet I received around 8 emails or more, stating my bets wasn’t replying? I contacted my vets who said they hadn’t received any contact from Petsure or this ridiculous insurance company.
They just sent me an email saying they did nothing wrong. Let’s see what the ombudsman have to now say.
Do not insure or trust Petsure or this insurance company, you will thank me later.
7. maaliskuuta 2025
Oma-aloitteinen arvostelu
ollie was very helpful and most polite…
ollie was very helpful and most polite thanks again from eric whitnall
6. maaliskuuta 2025
Vastaus yritykseltä The Insurance Factory (Motor)
We're so glad to hear that you had a positive experience with Ollie. We appreciate your kind words and will share your feedback with him. Insurance Factory.
absolutely recommend
Very friendly, very professional and very efficient - Ian was a star - absolutely recommend
24. helmikuuta 2025
Vastaus yritykseltä The Insurance Factory (Motor)
We are delighted to hear about your positive experience. We appreciate your kind words about Ian's professionalism and efficiency. We strive to provide excellent service and we are glad you found it here. Insurance Factory.
Vastaus yritykseltä The Insurance Factory (Motor)
thank you for your review! Insurance Factory.
The young lady was so helpful over the…
The young lady was so helpful over the phone left me feeling good about what I rang for
8. helmikuuta 2025
Vastaus yritykseltä The Insurance Factory (Motor)
We're so glad to hear you had a positive experience. We strive to provide excellent customer service and appreciate your kind words about the helpfulness of our team member. Insurance Factory.
Had a good conversation with Jessica…
Had a good conversation with Jessica and everything was made straight forward.
Very professional.
31. tammikuuta 2025
Vastaus yritykseltä The Insurance Factory (Motor)
We're so glad to hear you had a positive experience. We strive to provide our customers with the best possible service, and we're delighted that Jessica was able to help you. Insurance Factory.
Vastaus yritykseltä The Insurance Factory (Motor)
thank you! insurance Factory.
Good competitive quote from Molly with…
Good competitive quote from Molly with no bullshit.
21. tammikuuta 2025
Vastaus yritykseltä The Insurance Factory (Motor)
We appreciate your kind words and are glad you found our quote competitive. We strive to provide clear and transparent pricing for our customers. Insurance Factory.
Decent price for car insurance
Decent price for car insurance, Ian was very patient, helpful and considerate and spent time to make sure this was the best deal for me.
21. tammikuuta 2025
Vastaus yritykseltä The Insurance Factory (Motor)
We appreciate your kind words about Ian's service. We're glad he was able to help you find the best insurance policy for your needs. Insurance factory.
Definitely recommend
Ian who dealt with my call was brilliant! Worked really hard to get me a quote
10. tammikuuta 2025
Vastaus yritykseltä The Insurance Factory (Motor)
We're thrilled you had a positive experience. We appreciate you taking the time to share your feedback. We're so glad Ian could help make the process smooth and efficient for you. Thank you for choosing us! Insurance Factory.
Really disappointing all round
Really disappointing all round. My premium went from £50 a month to £150 and the only claim I made was for a minor condition (less than £300) which was short term and extremely unlikely to recur.
5. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Insurance Factory (Motor)
We understand your frustration with the recent increase in your premium and the outcome of your claim. We strive to provide fair and transparent pricing, and we recognize that changes can be challenging. We're committed to listening to your feedback and will use it to improve our services. Insurance factory.
Helpful friendly and could be understood
Helpful, friendly and explained everything clearly.
Ian was pleasant and engaging
31. joulukuuta 2024
Vastaus yritykseltä The Insurance Factory (Motor)
We're so glad to hear you had a positive experience. We strive to provide excellent customer service and appreciate your kind words about Ian. Insurance Factory.
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