I want to recognize Santiago for the outstanding help he gave me. I was booking a hotel during a difficult and stressful time while preparing for a funeral, and Santiago made the process so much easie... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My experience at the Long Island Marriott was heaven sent .Sheldon and his staff did a great job of making sure all my needs were fulfilled. I have been at this facility many times in the past.Sheldon... Näytä lisää
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I was in a very stressful situation in booking my niece a room because her airline had canceled the flight. I live 1 1/2 hrs away and I was not able to get back to Atlanta to pick her up from the airp... Näytä lisää
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I had a wonderful experience with Jamie over the phone. he was very friendly, helpful, and professional throughout the entire reservation process. he answered all of my questions and made everything e... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
HotelPlanner is a travel technology company that combines proprietary AI/machine learning capabilities and a 24/7 global customer service network to seamlessly serve all traveler hotel needs from a single platform. HotelPlanner is a provider of individual, group and corporate travel bookings, specializing in unique “Closed User Group” discount rates.
Yhteystiedot
205 Datura St 10th Floor, 33401, West Palm Beach , Yhdysvallat
- 1-866-684-9824
- Reviews@HotelPlanner.com
- www.hotelplanner.com
4,2
Hyvä
10 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 99 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Friendly interested nice tone of voice
18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HotelPlanner.com
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Vermon was very good in getting my…
Vermon was very good in getting my reservations as I requested and answering all my questions
18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HotelPlanner.com
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
I was over charged for both my…
I was over charged for both my reservations and had to call back and speak to a second agent! Secondly my call was lost and Fermin did not call me back!
18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HotelPlanner.com
I’d love to help! I have searched our system but I am having a hard time finding your reservation with the information provided. Please provide me with the itinerary number beginning in H for your reservation, feel free to contact us at Reviews@HotelPlanner.com. I look forward to hearing back from you and assisting!
Kindly,
Briana S.
Cannot retrive my pin # to use my…
Cannot retrive my pin # to use my voucher. Wrong email time and again.
False promises, no call backs. Overseas support. Had to pay out of pocket. Impossible to redeem my voucher for $628.21.
Being ripped off.
17. heinäkuuta 2026
Vastaus yritykseltä HotelPlanner.com
I’d love to help! I have searched our system but I am having a hard time finding your voucher with the information provided. Please provide me with the voucher number so I can search our system, feel free to contact us at Reviews@HotelPlanner.com. I look forward to hearing back from you and assisting!
Kindly,
Briana S.
Reservation was handled very…
Reservation was handled very professionally
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HotelPlanner.com
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Went exceptionally well with Ms
Went exceptionally well with Ms. Latrina
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HotelPlanner.com
We’re so happy to hear from you! We take pride in our customer service, and it's always rewarding to know we've hit the mark. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Briana S.
the hotel was absolutely horrible
the hotel was absolutely horrible. mold, broken windows, pool out of service and eye sore, filthy dirty rooms, bed bugs.
10. heinäkuuta 2026
Vastaus yritykseltä HotelPlanner.com
We appreciate you bringing this to our attention and value your feedback. As service is managed directly by the property, we recommend sharing service-specific feedback on the hotel’s own review pages so it can be addressed by their team. Thank you for choosing HotelPlanner.com, we hope you keep us in mind for your future travel needs!
Kindly,
Briana S.
She was kind and very
She was kind and very, very helpful
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HotelPlanner.com
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Baby joy was an angel and so…
Baby joy was an angel and so accommodating ! I am feeling fabulous about our trip! Thank you
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HotelPlanner.com
Thank you for your feedback. Providing exceptional customer service is at the core of what we do, and it's wonderful to hear that you had a positive experience with us. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Satisfied with Michelle's customer…
Satisfied with Michelle's customer service.
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HotelPlanner.com
vThank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Cristina did a great job
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HotelPlanner.com
We’re so happy to hear from you! We take pride in our customer service, and it's always rewarding to know we've hit the mark. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kindly,
Briana S.
Hotel Planner Site. Please see above comments.
Hotel Planner site was helpful to me in finding a Hotel in the area I needed to be. Including milage from point "A" to point "B" was informative and important. My experience with scheduling was also good. The serious problem I had was not being able to log out of your site and fear having my personal information unprotected. Please focus on a way to have an individual finalized reservations and log out completely.
15. heinäkuuta 2026
Vastaus yritykseltä HotelPlanner.com
We’re so happy to hear from you! We always strive to provide the best service and are glad to hear our efforts are being noticed. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Great experience at the Hampton in . Stats are very friendly and clearly explained free breakfast time and rooms are very clean. Room service very nice. I assure that I will be back next time.
Great experience at the hamtomin
15. heinäkuuta 2026
Vastaus yritykseltä HotelPlanner.com
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Vastaus yritykseltä HotelPlanner.com
We’re so happy to hear from you! We always strive to provide the best service and are glad to hear our efforts are being noticed. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
I made a reservation and Monica was a…
I made a reservation and Monica was a delight to deal with. She was very polite and helped me get a great deal. Excited to finally see Montreal. Thank you for your great customer service it’s nice to know it still exists. Great employee for you hotel. Thank you. Raj S
16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
There where roaches in two of the rooms…
There where roaches in two of the rooms i reserved and there were unsavory people hanging around rooms trying to get in drugs being sold and used at hotel and the management drinks 0n the job unsupervised children running around in the parking lot roach powder on the floor where it could seen and eaten by small children air-conditioning licking leaving terrible smell in the rooms I have pictures
4. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HotelPlanner.com
We appreciate you bringing this to our attention and value your feedback. As service is managed directly by the property, we recommend sharing service-specific feedback on the hotel’s own review pages so it can be addressed by their team. Thank you for choosing HotelPlanner.com, we hope you keep us in mind for your future travel needs!
Kindly,
Briana S.
Nanette was very knowledgeable and …
Nanette was very knowledgeable and helpful to explain my options and what I was recieving!
16. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HotelPlanner.com
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kindly,
Briana S.
Very nice lady. Yesterday today, Monday, Tuesday.
I had a very nice experience.
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Kerri-lee was outstanding
Kerri-lee was outstanding. We were rushed to IU hospital for emergency we are 3 hours from home and she helped us with reservation and was extremely helpful getting a room
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Quick friendly made it easy not long…
Quick friendly made it easy not long and drawn out.
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
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