Homebase - Norwich Hall Road Arvostelua 

Was served by Ruth today. Ruth was very friendly, knowledgeable and helpful. She is a great asset to the store.

Delivery driver communicated very well and was on time …polite and helped take my patio set in to the lobby…..great purchase and customer service staff at hall road couldn’t be any better was very impressed Sebastian was very polite and helpful

Easy to order and easy to collect. Nice staff in store on collection.

Ease of ordering,ease of collection and pleasant helpful staff.

Great team members

Ali was very helpful in helping us choose the correct paint was polite and very knowledgeable

The service was very good customer assistants were very helpful.

I visited homebase store on hall road norwich to buy compost and karcher pressure wash there was a member of staff called abbie who was very helpful and a credit to the company of homebase and was polite

Good product at sensible price. Friendly staff

The lady in the outdoor plants section on 16/6 was very helpful with plant advice

I was served by a lovely young lady today at 10.31am I give you the time as the customer in front of me didn’t actually pay for his goods. His contactless transaction did not go through.
The cashier herself was really worried about being dismissed for this.
I truly hope this is not the case.

Very quick and efficient

Very good service. Easy to order and collect.

Matt who served me was very helpful, getting a lawnmower from the warehouse and carrying it to the till. He gave useful advice on products.
Store is much better than last time I visited

Really good service lovely staff thank you

Lady at checkout always friendly and helpful.

Kept me informed.
Stayed on schedule.
No hassle.

The homebase in Norwich was very good service and the delivery was very good as well box'st up very good.

On 8th May 2024 I purchased a Keter shed from the Hall Road Norwich branch of Homebase. The service I received was excellent from my queries being answered about shed (I believe the gentleman's name is L Jermy as stated on the order,) the sorting of my order and delivery to the efficient service from Emma at the till.
My order was due for delivery on 13th May. I was contacted by Homebase on Sundat 12th May to say my order was with the delivery partner, who then contacted me and kept me up to date with tracking the vehicle bringing my shed, right up to the time of delivery which was exact almost to the minute. I have had a couple of disappointments recently with certain tradesmen, so this brilliant customer service from both parties has restored my faith in human nature. Great work Homebase, I shall be happy to shop with you again,in fact I have been back today! (14th) to especially thank you and purchase something. Thank you.

The delivery was quick and the staff at the Hall Road Homebase branch were efficient and friendly. Great service.