Wickes Arvostelua 67 283

We were greeted by Ash when we had our appointment to discuss our new project and he suggested amendments to our initial plans that maximised the use of our small footprint kitchen.
The resultant plan layout and images were very detailed and the time frame for delivery was flexible as we were unsure when needed. In the end there was a long delay between delivery and fitting but Ash was on hand to help with our questions.
We had some surplus items that were returned and credited which was very useful in planning stages.
The instructions were very clear and we managed to do most of the building ourselves. Very pleased with the quality. Overall a very pleasant and cost effective experience.

In Wickes branch in Lancaster/Morecambe I needed three things and didnt have much time to search for them. An assistant named Vicky helped me right away and saved me a lot of time. Great service.

Very disappointed,brought bathroom taps with a 5 yr warranty.they have started to tarnish in a small area.
Been told I have to take them back to store.
So I have to pay a plumber to disconnect and then reconnect again,I have spent £100s over the years but not any more 🤦🏻‍♀️

Jorden the store manager helped me with picking products and was kind enough to donate a few items for a community garden, it is very much appreciated and the help was outstanding, thank you very much

I had a Wickes kitchen installed for my elderly mother in June 2024, from the Milton range. The installation itself, carried out by a Wickes approved contractor, was excellent, and at first the kitchen looked great.
However, I’ve recently noticed that the vinyl coating on the doors beneath the sink have started to bubble. It’s clearly the result of occasional drips or splashes from the sink, something any kitchen door in that position should reasonably be able to withstand.

I contacted Wickes Customer Service, only to be told that the kitchen guarantee ‘does not cover water ingress’, and that the bubbling was due to ‘poor care’. They then closed the case without any further discussion.

This is baffling. A sink area will inevitably be exposed to water. To suggest that a customer must prevent all water contact in a kitchen environment is unrealistic. Any product designed for installation under a sink should be fit for purpose and capable of handling normal, everyday use.

My advice, think twice before buying a Wickes kitchen. In my experience, the quality isn’t up to standard and the guarantee is about as useful as a an inflatable dartboard!! By contrast, my IKEA kitchen is eight years old, has survived the chaos of a growing family, and still looks fantastic.

Sarah Cochius from the Norwich branch of Wickes came to my home to measure up and design my new kitchen. After chatting with me about how I use the kitchen, she came up with a lovely design, which opened up the kitchen and made it look much more spacious. There was no pressure from her. She was always available when I had questions and made useful suggestions for matching colours to finish off the kitchen. A few months later, I have a beautifully designed kitchen that looks great and works perfectly for my needs. Loads of storage and great quality. I would certainly recommend Sarah and Wickes timber kitchens, based on my experience.

Duty Manager Steve provided top notch service yesterday when I visited Wickes Tunbridge Wells. I'd recently bought a Bosch mower which had annoyingly stopped working. With plenty of empathy (and no drama) he ensured I left the store with a replacement. Much appreciated!

@ 17:45 - 24th March 2026 - The appalling attitude, rude, abrupt and no care service provided by the duty manager at BOSTON branch of Wickes has just cost Wickes Limited the lost revenue from a complete house renovation from the ground up and many more in the future. The service provided by the duty manager this evening was clearly that of someone that has a no care attitude and if was a representative of my business would be going home this evening not with a Pat on the back for exceptional service but her P45 as she clearly has no interest in portraying a good reputation on behalf of Wickes Limited - then on other hand, had I have asked her to pop out to the car park for another cigarette during working hours I'm sure she would have obliged - this probably explains why the everyday building essentials AREN'T readily available on the shelf's at Wickes Boston. Unfortunately with the world of Social Media - bad news flows quicker than good. Please pass on my continued thanks to Will and thank him for the excellent service he always provided in the past as per my previous glowing feedback. Hopefully, Will can be promoted and become her replacement.

Tony was very helpful and patient during my visit today - thank you

From the time sak came to my house to plan out our kitchen to picking all all the appliances Wickes keeper us inform about our kitchen.when they said it was going to be delivered it was delivered within the time stated.i really can’t praised our kitchen installer enough he was very professional and worked so hard from start to finish and done a fantastic job for us. We are very very happy with our kitchen.
Margaret Robinson

Lois made us feel very comfortable from start to finish. She listened to what we wanted and explained options. What I liked the most was if Lois didn’t think something worked or went well she would offer suggestions and options. This is what you need when spending a lot of money out on a purchase. There was also never any pressure to purchase. Lois is an asset to wicks!

I’m at this store pretty much every week as we are renovating our house and the staff is amazing. Colin in particular is always so helpful and friendly! He’s a great asset for the company.

Red Dragon fitted my bathroom. They were punctual and worked hard. If any issues did arise, Simon and the team were flexible and tried hard to put it right. I am very happy with my new bathroom.

A super helpful member of staff! That is of course, Elaine.
I was met with a super relaxed and helpful member of staff at the checkout who sorted calmly through some troubles with my Wicks accounts.
Thank you, Elaine.

I was thrilled with this service, my order was delivered the next day of me placing my order. The delivery driver was lovely really pleasant and very helpful and friendly even placed all the bags of compost neatly in the back garden. Wickes was also the best price around for my gardening needs. I would highly recommend wickes to anyone. It's not the first time I've used them

I want to say a big thankyou to Salvatore Florenza the design consultant,for his patience,in sorting out my bathroom,this would not have been possible otherwise.iIt's the biggest project i have undertaken,in my property,and with his help,i now have a fantastic bathroom,to show for it,not forgetting the two graet installers,that were recommended

Luca was very helpful and realistic in helping us with our bathroom renovation.
He was clear in the next steps after purchasing and on the estimated time scale on the installation of the bathroom itself. He helped us to stick within our budget and was much more helpful and efficient than other competitors. Highly recommend.

Anna was a get help sorting out the missing brackets from the railings I was purchasing

The bathroom was completed to the highest standard and in the best time possible.
Hassan of the Wickes design team and Mark of Aqua bathrooms were both very helpful in achieving the result.

Kitchen design and installation was excellent. Jess at Yeovil store created a great starting design, was full of enthusiasm and was endlessly patient as we refined it. Lee, who installed the kitchen, treated it like it was his own. Very pleased with the whole process and the outcome.