Wickes Arvostelua 67 283

TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Duty Manager Steve provided top notch service yesterday when I visited Wickes Tunbridge Wells. I'd recently bought a Bosch mower which had annoyingly stopped working. With plenty of empathy (and no... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

As a local community school we reached out to our Edmonton store. Management signposted our school to accessing charitable donations via the wickes website. This enabled the school to access free reso... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I’ve had consistently great experiences at Wickes a lot of it due to Karl, one of the managers. He is always incredibly helpful, approachable, and goes out of his way to make sure everything runs sm... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Absolute waste of time. Booked in for a bathroom and kitchen design appointment. The person was so uninterested, would not look at our drawings or measurements. Did not offer any real advice and w... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Rautakauppa
  2. Kylpyhuonetarvikeliike
  3. Keittiötarvikkeet
  4. Aurinkoenergiayhtiö

Tietoja yrityksestä Wickes

Yrityksen kirjoittama

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Yrityksen kirjoittama

Promise 1

Yhteystiedot


4,4

Erinomainen

TrustScore 4.5/5 tähteä

67 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Good customer service

We were greeted by Ash when we had our appointment to discuss our new project and he suggested amendments to our initial plans that maximised the use of our small footprint kitchen.
The resultant plan layout and images were very detailed and the time frame for delivery was flexible as we were unsure when needed. In the end there was a long delay between delivery and fitting but Ash was on hand to help with our questions.
We had some surplus items that were returned and credited which was very useful in planning stages.
The instructions were very clear and we managed to do most of the building ourselves. Very pleased with the quality. Overall a very pleasant and cost effective experience.

14. syyskuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wickes

Hi Ian, Thank you for taking the time to share your feedback with us. It is wonderful to hear that you had such a positive experience with Ash and felt all your questions were answered! -SM

Saanut 1/5 tähteä

Very disappointing

Very disappointed,brought bathroom taps with a 5 yr warranty.they have started to tarnish in a small area.
Been told I have to take them back to store.
So I have to pay a plumber to disconnect and then reconnect again,I have spent £100s over the years but not any more 🤦🏻‍♀️

24. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wickes

Hi Karenbrindley, We're very sorry to hear about the tarnishing issue with your taps and the inconvenience this has caused. We have requested further information to have this looked into. - Sean

Saanut 5/5 tähteä

Jorden the store manager helped me with…

Jorden the store manager helped me with picking products and was kind enough to donate a few items for a community garden, it is very much appreciated and the help was outstanding, thank you very much

24. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wickes

Hi Beverley, We're happy to hear that you received outstanding help with product selection and a donation to your community garden. We appreciate your positive feedback. -SM

Saanut 1/5 tähteä

 Wickes, Kitchens designed for everything except kitchen life!

I had a Wickes kitchen installed for my elderly mother in June 2024, from the Milton range. The installation itself, carried out by a Wickes approved contractor, was excellent, and at first the kitchen looked great.
However, I’ve recently noticed that the vinyl coating on the doors beneath the sink have started to bubble. It’s clearly the result of occasional drips or splashes from the sink, something any kitchen door in that position should reasonably be able to withstand.

I contacted Wickes Customer Service, only to be told that the kitchen guarantee ‘does not cover water ingress’, and that the bubbling was due to ‘poor care’. They then closed the case without any further discussion.

This is baffling. A sink area will inevitably be exposed to water. To suggest that a customer must prevent all water contact in a kitchen environment is unrealistic. Any product designed for installation under a sink should be fit for purpose and capable of handling normal, everyday use.

My advice, think twice before buying a Wickes kitchen. In my experience, the quality isn’t up to standard and the guarantee is about as useful as a an inflatable dartboard!! By contrast, my IKEA kitchen is eight years old, has survived the chaos of a growing family, and still looks fantastic.

24. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wickes

Hi Andy, We appreciate your feedback and are sorry to hear about the issue with the kitchen doors and your disappointment with our guarantee. We understand your concern regarding the bubbling and the customer service experience. We have requested further information from you, so we can review your case to see how we can improve. - Sean

Saanut 5/5 tähteä

Sarah Cochius from the Norwich branch…

Sarah Cochius from the Norwich branch of Wickes came to my home to measure up and design my new kitchen. After chatting with me about how I use the kitchen, she came up with a lovely design, which opened up the kitchen and made it look much more spacious. There was no pressure from her. She was always available when I had questions and made useful suggestions for matching colours to finish off the kitchen. A few months later, I have a beautifully designed kitchen that looks great and works perfectly for my needs. Loads of storage and great quality. I would certainly recommend Sarah and Wickes timber kitchens, based on my experience.

15. joulukuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wickes

Hey Susan, thanks for your wonderful feedback, and I'm delighted that Sarah was first class through your kitchen design experience. It makes us proud that you're happy with your new kitchen and enjoy your new space! - Dylan

Saanut 5/5 tähteä

Great service

Duty Manager Steve provided top notch service yesterday when I visited Wickes Tunbridge Wells. I'd recently bought a Bosch mower which had annoyingly stopped working. With plenty of empathy (and no drama) he ensured I left the store with a replacement. Much appreciated!

23. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wickes

Hi John G, We're happy to hear that the duty manager Steve was able to assist you with the mower issue. We appreciate you taking the time to share your positive experience with us. - Sean

Saanut 1/5 tähteä

@ 17:45

@ 17:45 - 24th March 2026 - The appalling attitude, rude, abrupt and no care service provided by the duty manager at BOSTON branch of Wickes has just cost Wickes Limited the lost revenue from a complete house renovation from the ground up and many more in the future. The service provided by the duty manager this evening was clearly that of someone that has a no care attitude and if was a representative of my business would be going home this evening not with a Pat on the back for exceptional service but her P45 as she clearly has no interest in portraying a good reputation on behalf of Wickes Limited - then on other hand, had I have asked her to pop out to the car park for another cigarette during working hours I'm sure she would have obliged - this probably explains why the everyday building essentials AREN'T readily available on the shelf's at Wickes Boston. Unfortunately with the world of Social Media - bad news flows quicker than good. Please pass on my continued thanks to Will and thank him for the excellent service he always provided in the past as per my previous glowing feedback. Hopefully, Will can be promoted and become her replacement.

24. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wickes

Hi, We appreciate you bringing this to our attention. We're sorry to hear about the negative experience with our duty manager and the impact on your renovation plans. We'll address this internally to ensure better service in the future. We're glad you appreciated Will's service. -SM

Saanut 5/5 tähteä

Tony - great customer service

Tony was very helpful and patient during my visit today - thank you

24. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wickes

We're happy to hear that the visit was great, and we appreciate your positive feedback regarding the helpful, patient service from Tony. -AK

Saanut 5/5 tähteä

Very good quality units

From the time sak came to my house to plan out our kitchen to picking all all the appliances Wickes keeper us inform about our kitchen.when they said it was going to be delivered it was delivered within the time stated.i really can’t praised our kitchen installer enough he was very professional and worked so hard from start to finish and done a fantastic job for us. We are very very happy with our kitchen.
Margaret Robinson

21. helmikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wickes

Hi Margaret, We appreciate you taking the time to share your experience. We're happy to hear that you were kept informed about your kitchen and that it was delivered on time. It's great to know your installer was professional and did a fantastic job. Thanks again for the kind feedback. - Sean

Saanut 5/5 tähteä

Lois made us feel very comfortable from…

Lois made us feel very comfortable from start to finish. She listened to what we wanted and explained options. What I liked the most was if Lois didn’t think something worked or went well she would offer suggestions and options. This is what you need when spending a lot of money out on a purchase. There was also never any pressure to purchase. Lois is an asset to wicks!

23. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wickes

Hi Lisa, We appreciate you taking the time to share your experience. We're happy to hear that you felt comfortable throughout the process with Lois and that you valued the suggestions offered. It's great to know that you felt no pressure to purchase. - Sean

Saanut 5/5 tähteä

Colin is so helpful!

I’m at this store pretty much every week as we are renovating our house and the staff is amazing. Colin in particular is always so helpful and friendly! He’s a great asset for the company.

24. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wickes

Hi Carla. Thank you for telling us about how helpful, and friendly you find our colleague Colin on your visits to our Peterborough store.

Saanut 4/5 tähteä

Red Dragon fitted my bathroom

Red Dragon fitted my bathroom. They were punctual and worked hard. If any issues did arise, Simon and the team were flexible and tried hard to put it right. I am very happy with my new bathroom.

24. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wickes

We appreciate you sharing your experience. We're happy to hear the team was punctual, hardworking, and flexible when issues arose. We're glad you are happy with your new bathroom and hope you enjoy it for many years to come! -AK

Saanut 5/5 tähteä

A super helpful member of staff! Elaine

A super helpful member of staff! That is of course, Elaine.
I was met with a super relaxed and helpful member of staff at the checkout who sorted calmly through some troubles with my Wicks accounts.
Thank you, Elaine.

24. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wickes

We appreciate you taking the time to leave us this great feedback. We're so glad to hear that Elaine was able to help sort out your account issues! -AK

Saanut 5/5 tähteä

I was thrilled with this service

I was thrilled with this service, my order was delivered the next day of me placing my order. The delivery driver was lovely really pleasant and very helpful and friendly even placed all the bags of compost neatly in the back garden. Wickes was also the best price around for my gardening needs. I would highly recommend wickes to anyone. It's not the first time I've used them

14. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wickes

Hi Moira,

We're delighted to hear that you were pleased with our service and next-day delivery. It's great to know that the delivery driver was pleasant and helpful, and that you found our prices competitive for your gardening needs. Thank you for your recommendation. -Ellysse

Saanut 5/5 tähteä

To say a big thnakyou.

I want to say a big thankyou to Salvatore Florenza the design consultant,for his patience,in sorting out my bathroom,this would not have been possible otherwise.iIt's the biggest project i have undertaken,in my property,and with his help,i now have a fantastic bathroom,to show for it,not forgetting the two graet installers,that were recommended

3. helmikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wickes

Hi Flower Power,

We appreciate you taking the time to share your experience. We're happy to hear that Salvatore was patient and helpful in sorting out your bathroom. It's great that you now have a fantastic bathroom and that the installers were great. -Ellysse

Saanut 5/5 tähteä

Bathroom renovation

Luca was very helpful and realistic in helping us with our bathroom renovation.
He was clear in the next steps after purchasing and on the estimated time scale on the installation of the bathroom itself. He helped us to stick within our budget and was much more helpful and efficient than other competitors. Highly recommend.

22. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wickes

Hi Jane, we appreciate you sharing your feedback. We're happy to hear that you found our colleague helpful and realistic with your bathroom renovation, especially with the budget and timeline. Thank you for your recommendation! -LG

Saanut 4/5 tähteä

Anna was a get help sorting out the…

Anna was a get help sorting out the missing brackets from the railings I was purchasing

24. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wickes

Hi Neil, we appreciate your feedback and are glad we could assist with the railing brackets. Thanks for letting us know about your experience. -LG

Saanut 5/5 tähteä

Bathroom conversion

The bathroom was completed to the highest standard and in the best time possible.
Hassan of the Wickes design team and Mark of Aqua bathrooms were both very helpful in achieving the result.

24. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wickes

Hi Carol, we appreciate you sharing your experience. We're happy to hear that the bathroom was completed to a high standard and that the design and installation teams were helpful. -LG

Saanut 5/5 tähteä

Kitchen design and installation- great!

Kitchen design and installation was excellent. Jess at Yeovil store created a great starting design, was full of enthusiasm and was endlessly patient as we refined it. Lee, who installed the kitchen, treated it like it was his own. Very pleased with the whole process and the outcome.

20. maaliskuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wickes

Hi Jonathan,

We're delighted to hear that you are very pleased with the kitchen design and installation. It's great to know that Jess's enthusiasm and patience helped you refine the design. We appreciate your positive feedback. -Ellysse

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