hodders Estate Agents Arvostelua 

96
•
TrustScore 4.5/5 tähteä

4,4

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Terrible experience with Hodders trying to sell us a property with no EPC report,hadn’t applied for probate and found out it would have been a staircase sale . We asked to view property’s with no... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Hodders team of Matt Nicola and Paul provided outstanding service. Selling or buying, the market can be tricky but they went above and beyond to ensure everyone involved – the buyer and the solicitor... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I was selling a flat in Chertsey. I engaged Hodders and was then told by a friend I'd made a big mistake. Sorry friend I was right and you were wrong! Initially Rob gave an uncannily accurate of wh... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I changed to Hodders from another agent after a very bad experience with my last tenant not agent. Aaron was great, he listened to my tenant problems and promised me he could find a good tenant/s th... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kiinteistönvälittäjät
  2. ja myös
  3. Isännöintiyhtiö
  4. Kiinteistöarvioija
  5. Kiinteistökonsultti
  6. Kiinteistön arvioija
  7. Kiinteistönvälitystoimisto

Yrityksen kirjoittama

YOUR PROPERTY. OUR PRIORITY. We believe property is personal. Every move is different. Every client has their own priorities, pressures and ambitions. That’s why we start by listening — taking the time to understand what matters to you before helping you make your next move with confidence. For more than 65 years, we’ve been part of the communities we serve. In that time, we’ve learned that great estate agency isn’t simply about property. It’s about people. Whether you’re buying, selling, renting or letting, our focus is always the same: achieving the best possible outcome for you while making the experience feel straightforward, supported and genuinely personal. We know moving home can be exciting, emotional and, at times, stressful. Our job is to remove as many of those pressures as possible. That means practical advice, honest communication and friendly, hands-on support from people who care about getting it right. PERSONAL. PROFESSIONAL. LOCAL. Being independent gives us the freedom to do things differently. We’re able to tailor our approach around you rather than asking you to fit into a process. We listen. We understand. We communicate. And we stay closely involved from the first conversation to the moment the keys change hands — and beyond. Our experience is built on more than six decades of local knowledge, but our outlook is firmly focused on the future. We continually invest in the best available technology, marketing and tools to give our clients every advantage. Because while the way people move is changing, the importance of exceptional personal service never will. And our commitment goes beyond property. Community is at the heart of hodders. We’re proud to support local businesses, schools, charities and the people who make our area such a great place to call home. It’s all part of our ambition to create a better kind of estate agency: experienced but forward-thinking, professional but personal, ambitious for our clients and deeply connected to our community. We listen. We understand. We make things happen. That’s what sets hodders apart. That’s why working with us feels different.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

96 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(96)

12 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Do Not Trust This Agent

This agent will do anything to gain a property let. Their staff lie to perspective tenants and Landlords alike.
The tenant will be promised anything to sign an agreement without this being agreed by the Landlord.
I unfortunately chose them to manage my property and it has been a complete nightmare. Now trying to cancel the agreement and being threatened with legal action. Whether you are a Tenant or Landlord stay well away !!!

11. maaliskuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Dear Brian. I'm very sorry to hear this and I wonder if you could email me details about what happened so that I can investigate for you? We strive to provide a truly excellent customer experience and so it is vital we find out what's happened here and try to resolve any issues.
Kind regards,
Tracey Baldwin
Marketing and Operations Director

Saanut 5/5 tähteä

Recent house sale

Friendly responsive professional team..Good experience all round. Thank you and well done all!

15. maaliskuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Dear Mrs Bennett, Thank you for your review...and feedback. We really love the job, making sure our buyers, sellers, landlords and tenants get what they want and need from our services, it gives us pride to be part of your experience. We have the motto "we listen and understand your needs, so you can trust us". Knowing you put your trust in us and have seen the benefit of more than 65 years' experience with our hands-on commitment from our dedicated team is great.
Thank you.

Saanut 4/5 tähteä

Great Service

Paul was incredible helpful. Nothing was too much bother and he made a stressful move much easier. Would highly recommend,

30. marraskuuta 2023
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

The pleasure was all ours. Thank you for taking the time to share your experience. Our team pride themselves on listening, understanding and tailoring our service to your needs. All best wishes to you in your new home.

Saanut 5/5 tähteä

Extremely professionale and reliable…

Extremely professionale and reliable team. Buying or selling a propery can be extremely stresful but Hodders team and Karen has been amazing. She was always very prompt to help and to follow up the sale process. Thank you Karen and team for looking after me and helping to sell my house. The best team ever.

2. joulukuuta 2023
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thank you for your comments. As you experienced we really do care about you and your property. Every client we have, matters. We stand by our motto which is "We listen and understand your needs so you can trust us" which is at the heart of our team. Putting your trust in us as a local independent, will always mean we go that extra mile. The hands-on commitment from our experienced staff and genuine commitment stands us in good stead. We've built our 65 years' experience to serve and deliver to the communities we work in. That's what matters.... You matter. Thank you.

Saanut 5/5 tähteä

Fantastic team, thank you

The team at Hodders were hardworking, reliable and communicated clearly. We felt really lucky to work with such a great team - thank you.

21. marraskuuta 2023
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thank you Beth for your review. It's great to hear that as your trusted agent with our sound knowledge of the local property market we listened, and were able to support your move. We pride ourselves on the service we offer and it's good to hear our brand values stood out for you. Wishing you all the best for the future.

Saanut 5/5 tähteä

Hodders we’re an absolute pleasure to…

Hodders we’re an absolute pleasure to deal with throughout my purchase. I hadn’t bought or sold a property for over 17 years and the team at Hodders constantly reassured me and always dealt with any issues instantly and professionally.

20. lokakuuta 2023
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thanks Warren for your feedback. We really love the job, making sure our buyers and sellers get what they want and need from our services, it gives us pride to be part of your experience. We have the motto "we listen and understand your needs so you can trust us". Knowing you put your trust in us and have seen the benefit of more than 65 years' experience with our hands-on commitment from our dedicated team is great.
Thank you.

Saanut 5/5 tähteä

HODDERS ADDLESTONE - RELAX....THEY'VE GOT YOU!!!!

Hodders Addlestone - I am DELIGHTED to get the opportunity to write this review because when someone/company does EVERYTHING possible to make your experience with them a positive one I don't know about you but I feel like shouting it from the roof tops.
Rob is The Manager at Hodders Addlestone and a more genuine guy I am yet to meet. Now that's not something you expect to hear about Estate Agent's for a start is it but seriously I felt like Rob had our back from the second he came over to view our property. If you want an estate agency to blow smoke up your #### and tell you your house is worth a fortune then contact someone else...go ahead and use someone else but at the end of the day....you have to ask yourself the question...DO YOU WANT TO SELL YOUR HOUSE FOR THE MAXIMUM AMOUNT THE CURRENT MARKET IS WILLING TO PAY FOR IT? If you do then these guys will deliver. Rob wasn't interested in giving me a ridiculous over inflated FOR SALE price just so we went with their agency he wanted to give me the best possible price to put it on the market for that HE felt knowing the current market that it could sell for. He stuck by that philosophy throughout and he was right to do so. Let me tell you these guys (including the wonderful Karen, Alex, Caitlyn, Paul and more) don't just show interested parties around your house....they do so much more than that....they do their upmost to find out what it is the customer is looking for, if they are unsure on the house, what can the seller do to improve, do they think it's value for money etc etc. Armed with all this information there is so much scope for negotiation. As a seller...continuously tidying your house to an inch of it's life, making your family busy so that people can come and view it etc etc...would you rather an estate agent says...."oh we haven't heard back" or "they just said it wasn't for them" OR "they just felt the kitchen was not going to be big enough" or "they can't afford it at the current price as they will need to get a new bathroom in straight away". Armed with this information you could then discuss a possible price negotiation. Hodders were WONDERFUL for finding out as much as they could from the interested party. ALSO I have been on the other side too when I have viewed properties with them that they are trying to sell. Many Estate Agencies show you around, shake your hand and then say they will be in touch. Hodders...they get to work straight away getting 1st hand feedback about the visitors thoughts so that they can go back to the vendor with information about what they thought of your house. I spoke to Hodders a lot as with no fault of theirs at all the sale on my house was really slow. Not once did I feel a nuisance or that I was taking up their time. They were nothing short of a wonderful agency and I would absolutely recommend to ALL OF MY FRIENDS & FAMILY without hesitation. Extremely professional and polite throughout. It has been a pleasure.

31. lokakuuta 2023
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thanks Katie! What a great testimonial to read. As you experienced we really do care about you and your property. Every client we have, matters. We stand by our motto which is "We listen and understand your needs so you can trust us" which is at the heart of our team. Putting your trust in us as a local independent, will always mean we go that extra mile. The hands-on commitment from our experienced staff and genuine commitment stands us in good stead. We've built our 65 years' experience to serve and deliver to the communities we work in. That's what matters.... You matter. Thank you.

Saanut 5/5 tähteä

Hodders are excellent estate agents

Hodders are excellent estate agents, quick to respond to any queries or questions, very helpful and friendly. Would recommend.

6. lokakuuta 2023
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thanks Jess for choosing hodders. Feedback is important to us (whether good, bad, or otherwise) and always helps us to work hard and improve our customer satisfaction. Your opinion really matters, so thank you.

Saanut 5/5 tähteä

Initial contact with Hodders was…excellant

Initial contact with Hodders was positive. The reperesentative knew the area and potential property price in depth and gave us confidence,
Our sale was protracted for various reasons but we were kept up to date with progress on a weekly basis until completion. I feel I have to mention Karen at the Addlestone office by name as she was so easy to talk to, very efficient and really kept us in touch.

19. joulukuuta 2022
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thank you Mrs Newby for your feedback. Your experience really helps us and other clients. I will forward your kind comments on to Karen and the wider team. As an independent local business we take pride in every aspect of its running. We love what we do so we genuinely value the support of every client. Good luck for the future...

Saanut 5/5 tähteä

Amazing

I have no words to explain how brilliant Hodders have been in what was a very difficult time. nothing is too much trouble.
I have no hesitation in recommending them to anyone thinking of moving. From start to finish they were extremely especially Alex who I have found to be very
professional. I couldn’t have asked for more! Thank you!

23. lokakuuta 2023
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Good to read you had a positive experience with us, Caroline. Thank you for your feedback. I'll ensure Alex and the team see your kind comments. We take pride in what we do and delivering a first-class, bespoke service to our clients. Wishing you well in your new home and for the future.

Saanut 5/5 tähteä

Brilliant Experience

Hodders were brilliant throughout the process. They worked quickly and efficiently with my solicitors to avoid any hold ups and were flexible to my requests for viewings and phone calls. Every member of staff was polite and attentive, and they were always happy to answer any queries or explain parts of the process that I was unclear on. I’m really grateful to everyone at Hodders for their support throughout.

6. lokakuuta 2023
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thank you for taking the time out of your busy day to share your review. We are always grateful when client's document their experience. Our staff strive to deliver high standards to the client. And it's great to hear that we fulfilled your expectations. Wishing you well in your new home.

Saanut 5/5 tähteä

Thank you! Great service

We recently completed on the purchase of our property through Hodders and I can’t thank them enough. We had some complex deadlines that created a lot of urgency but Karen and Alex were there every step of the way to ensure we hit the deadlines required. Karen and the team kept us informed regularly and took all the pain of buying a property away. Thank you again to everyone at Hodders for helping us find our home and making it an easier process. Look forward to dealing with you in the future!

25. elokuuta 2023
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thank you for your review. The team are pleased to hear your feedback. We pride ourselves on listening, understanding and supporting our clients through the move process. And our bespoke service is always tailored to you, the client. Wishing you every happiness in your new home.

Saanut 5/5 tähteä

Thank you for a stress free move😊

Hodders were great to work with. I have to say a huge thank you in particular to Karen for all of her help. Karen was always so pleasant and kept us informed every step of the way. As you know, moving house is potentially one of the most stressful things to go through but I really appreciate the fact that Karen kept us as stress free as possible, she's just simply brilliant at her job. Right from having our property photos taken with Matt, setting up viewings and all the way to completion, everyone at Hodders was friendly, professional and just a really nice team to deal with. I have already recommended a friend of mine that is looking at moving. Thank you for helping us to start our new life by the beach. The Hunter family

18. syyskuuta 2023
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Ahh that's music to our ears... thank you for taking the time to share your experience. Feedback is important to us, so we can ensure our staff know they are delivering a good, professional service. Beach life sounds wonderful and we wish you well in your new home.

Saanut 5/5 tähteä

Amazing!

Amazing!! I have no words to explain how brilliant Hodders have been in helping me get through a very difficult time.
Karen has consistently gone way beyond the extra hundred miles and her assistant, Matt, is fab too. Karen is very experienced and knowledgeable.
The whole team are brilliant - warm, welcoming and nothing is too much trouble.
I have no hesitation in recommending them to anyone thinking of moving. From start to finish they were extremely
professional and patient. I couldn’t have asked for more! Thank you!

28. syyskuuta 2023
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

The pleasure was all ours. Thank you for taking the time to share your experience. Our team pride themselves on listening, understanding and tailoring our service to your needs. All best wishes to you in your new home.

Saanut 5/5 tähteä

I am so pleased that I chose Hodders to…

I am so pleased that I chose Hodders to sell my property.
I have lived in my house for 40 years and needed guidance and support to help me through the process of selling. Rob at Hodders was amazing from the start and has an invaluable knowledge of the local property market and areas. He listened to me, made sure I was aware of everything that was happening and made this experience straightforward. If you want to use an Estate agent who is not pushy, helps you over any obstacles and proves to be a good mediator, then look no further. I just hope that Hodders can find me my next property as I don’t want to use another agent. Once again, sincere thanks to all the staff but especially Rob and Caitlin.

23. syyskuuta 2023
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Listening and understanding the client is paramount to us.... so we're over the moon that our tailored service was everything you wanted and experienced. Wishing you well in your new home, and should you need us again. We'll be here for you. Rest assured.

Saanut 5/5 tähteä

Hodders we’re a joy to deal with

Hodders we’re a joy to deal with, keeping us informed from the moment we offered through to exchange. Faultless in our opinion and we would certainly recommend.

1. heinäkuuta 2023
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thank you Mr Hemmings for your feedback. It has been shared with the team, who will take pride in the bespoke service they provided. Wishing you every happiness in your new home.

Saanut 5/5 tähteä

Forever Home

The Addlestone team have gone above and beyond to support my family purchase a forever home for our elderly mother after the loss of our dad. Communication has been outstanding with regular updates via email and more importantly for my mother, phone calls. Caitlyn has delivered great customer service and has been extreamly professional from start to finish to ensure a smooth process during this difficult time for us as a family.

13. syyskuuta 2023
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thank you for sharing your recent experience with us. Caitlyn is brimming with pride that she was part of the team to help your family with your beloved mother's forever home. Feedback is important to us, so we can ensure our staff our trained to ensure the customer always comes first and that they have expertise every step of the way. We wish your mother well in her new home.

Saanut 5/5 tähteä

All very good top to bottom.

All very good top to bottom.
great communication, advice and information

8. syyskuuta 2023
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thanks Steven for your feedback, and glad you experienced our personalised approach. It was a pleasure to work on your behalf.

Saanut 5/5 tähteä

First class experience with Hodders

i was very fortunate to have chosen Hodders to sell my house and in particular having Matt to guide myself and the others in the chain, through an unfamiliar process.

From beginning to end - Matt was always available, always positive and forever professional.

He steered the chain swiftly and respectfully to an efficient conclusion, overcoming various set backs along the way, with total confidence.

I would recommend anyone to put their trust in Hodders.

8. syyskuuta 2023
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

We know moving can be stressful, so it's great to hear that Matt and the wider team did all they could for the best outcome. We've learned exactly what clients want and expect from an agent. And we really strive to deliver a tailored service.

Saanut 5/5 tähteä

Great experience - highly recommended

We had a really great experience with Hodders and would highly recommend.

They worked proactively on our behalf to help us find and subsequently secure our ideal property. They gained an understanding of what we needed, and introduced us to relevant properties before they were more broadly on the market.

A special thanks to Matt C. It's been great working with you!

8. syyskuuta 2023
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thank you Lawrence for your feedback and for using hodders to secure your perfect property. We pride ourselves on our committed service and you can see why working with us feels different. Wishing you every happiness in your new home...

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