hodders Estate Agents Arvostelua 

96
•
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Terrible experience with Hodders trying to sell us a property with no EPC report,hadn’t applied for probate and found out it would have been a staircase sale . We asked to view property’s with no... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Hodders team of Matt Nicola and Paul provided outstanding service. Selling or buying, the market can be tricky but they went above and beyond to ensure everyone involved – the buyer and the solicitor... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I was selling a flat in Chertsey. I engaged Hodders and was then told by a friend I'd made a big mistake. Sorry friend I was right and you were wrong! Initially Rob gave an uncannily accurate of wh... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I changed to Hodders from another agent after a very bad experience with my last tenant not agent. Aaron was great, he listened to my tenant problems and promised me he could find a good tenant/s th... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kiinteistönvälittäjät
  2. ja myös
  3. Isännöintiyhtiö
  4. Kiinteistöarvioija
  5. Kiinteistökonsultti
  6. Kiinteistön arvioija
  7. Kiinteistönvälitystoimisto

Yrityksen kirjoittama

YOUR PROPERTY. OUR PRIORITY. We believe property is personal. Every move is different. Every client has their own priorities, pressures and ambitions. That’s why we start by listening — taking the time to understand what matters to you before helping you make your next move with confidence. For more than 65 years, we’ve been part of the communities we serve. In that time, we’ve learned that great estate agency isn’t simply about property. It’s about people. Whether you’re buying, selling, renting or letting, our focus is always the same: achieving the best possible outcome for you while making the experience feel straightforward, supported and genuinely personal. We know moving home can be exciting, emotional and, at times, stressful. Our job is to remove as many of those pressures as possible. That means practical advice, honest communication and friendly, hands-on support from people who care about getting it right. PERSONAL. PROFESSIONAL. LOCAL. Being independent gives us the freedom to do things differently. We’re able to tailor our approach around you rather than asking you to fit into a process. We listen. We understand. We communicate. And we stay closely involved from the first conversation to the moment the keys change hands — and beyond. Our experience is built on more than six decades of local knowledge, but our outlook is firmly focused on the future. We continually invest in the best available technology, marketing and tools to give our clients every advantage. Because while the way people move is changing, the importance of exceptional personal service never will. And our commitment goes beyond property. Community is at the heart of hodders. We’re proud to support local businesses, schools, charities and the people who make our area such a great place to call home. It’s all part of our ambition to create a better kind of estate agency: experienced but forward-thinking, professional but personal, ambitious for our clients and deeply connected to our community. We listen. We understand. We make things happen. That’s what sets hodders apart. That’s why working with us feels different.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

96 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(96)

12 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great personal service

Hodders dealt with the sale of my late mum's home with empathy, care and efficiency. They were really good at communicating progress and helping things keep moving along. I would like to give a special shout out to Sal, Karen and Nicola who really demonstrated a personal touch.

14. marraskuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thank you for your kind words. We’re truly honoured to have supported you through such an important sale. Delivering a personal, compassionate service is something our team takes great pride in, and we're so pleased Salv, Karen, and Nicola made a difference throughout. Your feedback means a great deal to us

Saanut 5/5 tähteä

Truly honest estate agents!!!


I recently had the pleasure of working with Paul Rodgers and his team at Hodders, and I cannot recommend them highly enough. From start to finish, the entire experience was seamless, professional, and exceeded my expectations in every way.
Paul’s team at Hodders were incredibly knowledgeable about the market, providing me with valuable insights and honest advice that made the selling process straightforward and stress-free. They took the time to understand my specific needs and priorities, ensuring that every step aligned with my goals.
Communication was one of their strongest points. They were always available to answer my questions and kept me updated regularly, so I never felt left in the dark. Whether it was responding to emails promptly or explaining complex terms in simple language, they truly made me feel at ease throughout the process.
Beyond just finding the right buyer, the agents went above and beyond with little touches that made all the difference. Their negotiation skills were impeccable, and I felt confident knowing I had their expertise on my side.
If you’re looking for a reliable, experienced, and genuinely caring estate agent, look no further than Hodders Estate Agents. They make the entire experience not only manageable but enjoyable. I am incredibly grateful for their dedication and would happily work with them again in the future.
Thank you Hodders. Magda

25. lokakuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thank you so much, Magda, for your wonderful feedback. We’re thrilled to hear that your experience with Paul and the team exceeded expectations. Providing expert advice, clear communication, and a truly personal service is at the heart of what we do — no detail is ever too small. Your kind words mean a great deal to us, and we’d be delighted to work with you again in the future.

Saanut 5/5 tähteä

Nice people and sage advice

I've had a really pleasant experience as a buyer, Nicola kept me informed throughout and has been key in getting everyone lined up. Rob and Paul have provided really useful advice from the outset which has ensured that the process has gone incredibly smoothly. Couldn't recommend more highly.

30. syyskuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thank you so much for your kind words. We’re delighted Nicola, Rob, and Paul could support you smoothly throughout the process. Recommendations like yours are incredibly important to us—they reflect the trust we work hard to earn with every client. We truly appreciate you sharing your experience!

Saanut 5/5 tähteä

Nicola has been amazing

Nicola has been amazing, very communicative. She helped move our situation along very quickly.

6. syyskuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

We’re so pleased Nicola’s communication and support helped move things along quickly. Our team is committed to delivering every client’s wishes to the highest standards, and your feedback truly means a lot to us

Saanut 5/5 tähteä

Helpful at all stages of house sale.

Helpful at all stages of house sale.
Electronic communication very good, advising of viewing etc
Very impressed with Nicola Elson, sales progressor for Addlestone - her attention to detail and work ethic is excellent.

6. syyskuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

So pleased Brenda that your impression of us was nothing but helpful and excellent. We strive to ensure our clients get the best service at all stages of the house sale. We're here for everyone with our hands-on, efficient and likeable approach to selling, buying and letting. Thank you for choosing hodders, and sharing your experience.

Saanut 5/5 tähteä

First home

We purchased our first home with Hodders and the whole experience has been great. Nicola in particular was amazing at updating us on the sale of our house particularly as we were having difficulties with our solicitors. Would highly recommend

6. syyskuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

It's great to hear your first home purchase was a positive one with us. Client feedback is incredibly important, so we can ensure we meet the high standards for our bespoke, personal service. Your recommendation means a lot to us and your recommendation has been shared with the team. All best wishes to you in your new home.

Saanut 5/5 tähteä

Great from start to finish

The team at Hodders (Chertsey) have been brilliant since the moment they came to value my flat. At all points they provided regular updates and helped chase to get things over the line.

28. elokuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

It's important for us to take the personal approach your experienced, as we understand that each move really is different. Thank you for sharing your views. The team will be pleased that you're happy with our service, and have a happy client. Wishing you all the best for the future.

Saanut 5/5 tähteä

I had an outstanding experience with Hodders

I had a poor experience with an agent prior to moving to Hodders, so I had fairly low expectations. To my surprise, Hodders' staff were excellent throughout. They were fully engaged, organised and efficient, warm and friendly. We did encounter some challenges with the sale but they dealt with them brilliantly. Their communication was always timely and they kept me fully informed throughout the process, consulting me as required and offering good advice when needed.

30. elokuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thank you Andy for sharing your experience and we're glad you chose us to help you move. It was a pleasure to work with you. We pride ourselves on putting people first - you our client, first. Engaging with your needs and expectations is the soul to our business, and communication key. We're glad our personalised approach installed your faith. We're agents that really do care...

Saanut 5/5 tähteä

I am very grateful to Nicola for being…

I am very grateful to Nicola for being able to complete this transaction. Her serious attitude, quick response, and customer-first attitude warm my heart. She is a good employee and her abilities have earned her company many praises.

28. elokuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Feedback is key to us, and we really appreciate your words. We ensure we invest time and effort with all our clients and we're focused on our tailored customer service. Thank you for underlining the personal service your received, with the progression of your move. Nicola and the wider team will be thrilled your experience was nothing but positive.

Saanut 5/5 tähteä

Karen H and Nicola E

Karen and Nicola both went above and beyond to help chase up solicitors, brokers etc to aid in completion. They were always available when needed and gave some great advice. Thank you Hodders, will definitely recommend!

21. elokuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thanks for sharing your experience Nicole. It's always good to receive feedback, which helps us review our working practices and client liaison, striving hard to meet expectations. Each and every client has different needs, which we're pleased to see were met with your approval. We pride ourselves on a tailored service, and welcome your endorsement and recommendation. Thank you. And all good wishes in your new home.

Saanut 5/5 tähteä

Competent and helpful

Hodders were competent and helpful from the beginning, responded quickly to what I asked, and were great at progressing the sale when required.

20. elokuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thanks Susan for sharing your experience. Your words underline why we pride ourselves on working with people, not property. It's people who buy, rent or let homes and the people we work with. From owners and tenants to landlords and developers, as well as conveyancers, it's those relationships we have that set us apart. Wishing you all the best in your new home.

Saanut 5/5 tähteä

Hodders: More Than Real Estate, Building Trust

I purchased my home through Hodders in 2021 and had a positive experience. When I needed to let my property for rent recently due to a relocation, I naturally returned to Hodders. I picked up a business card to follow up after my trip.

Unfortunately, I lost my wallet while traveling abroad. Incredibly, the finder noticed the Hodders business card inside and contacted Addlestone branch. They promptly called me to inform me of the lost wallet and assist with its return. Thanks to their quick action, I was able to recover my wallet.

I am truly grateful for the honesty of the person who found my wallet and the helpfulness of Hodders Addlestone team. It’s reassuring to know there are such kind and diligent people out there!

8. elokuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

It really was our pleasure getting you reunited with your lost wallet. The team pride themselves on customer service - at every level - so when we got the call, we just had to help. Trust is the name of the game and building trust with our clients is key. Always has and always will be one of our core values. Plus it's a key reason why the local area love to work with hodders. Keep in touch....

Saanut 4/5 tähteä

I would like to say Nicola was very…

I would like to say Nicola was very professional and extremely helpful to make moving as stress free as possible ty kindly for doing as much as possible to get this move over the line.

9. elokuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Nicola is a new team member, and prides herself on her first-class service, and attention to detail. So receiving your review will mean a lot to her and of course the wider team. We pride ourselves on the professional service we offer across the business - from sales to lettings, property management to land and new homes. And love to hear when we meet our client's expectations, especially as we know each and every move is different, hence the personalised approach. Wishing you every happiness in your new home.

Saanut 5/5 tähteä

Hodder's are a good company to deal with

Our sale became a difficult one, but Karen in particular was instrumental in getting it over the finishing line. She was always bright and cheery, but professional and proactive at all times. All the staff at Hodder's were also helpful and friendly.

14. kesäkuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

We pride ourselves on our attentive staff, especially when dealing with complex sales. And glad you experienced our personalised approach - because every property move is different - and that's why our bespoke service works for our clients. Your comments have been shared with the team, who are grateful for your review. Thank you.

Saanut 5/5 tähteä

Fantastic estate agents

From the beginning of viewing a property to eventually purchasing, each individual from Hodders from the Chertsey and Addlestone branch that we have dealt with have been absolutely fantastic. In particular Robert, Stuart and Shelley who saw us through the whole journey. Hodders are the first estate agents that we have dealt with who actually appeared interested in us and us purchasing a property. The whole process felt much smoother working with them all. Would highly recommend Hodders.

28. kesäkuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thanks for the recommendation, we're pleased to help from beginning to end. Our philosophy is to ensure our clients are dealt with on a personal level, so it's great to receive such feedback. The team work hard to ensure client goals and expectations are met - understanding exactly what they need throughout the buying and selling process. That's what sets us apart in the area. Wishing you every success and happiness in your new home. And don't forget we're here for whenever you need us!

Saanut 5/5 tähteä

Great first time buyer experience

Hodders made my first house purchase as smooth as possible by providing great recommendations for viewings in the first instance along with constant communication throughout the process. Karen from the Addlestone branch was amazing and always made sure the purchase was moving along by chasing and communicating with any third parties and was so supportive the whole time, couldn’t have done it without her!

13. kesäkuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thank you for sharing your experience. We deal with people, not property, so as a first time buyer it's paramount we help you to get what you want. It’s people who buy, sell, let and rent homes and it’s people we work with. From owners and tenants to developers and conveyancers, it’s the relationships we build that set us apart - so we're really happy our experience was on point. Your comments have been shared with the team too. Wishing you every happiness in your new home. Stay in touch!

Saanut 3/5 tähteä

They sold our house

They sold our house

9. toukokuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thanks Kim for your mention. It was a pleasure to work with you to sell your property. Wishing you well for the future. Best regards, hodders

Saanut 5/5 tähteä

Karen does not do the big sell

Karen does not do the big sell, promising prices that cannot be reached and timelines that will not be met, her experience as an estate agent is obvious and her direct professional approach kept you informed of what was happening at all times and she made you feel heard, you had a query or concern she was ready to listen and advise. Exactly what I wanted in an estate agent.
Karen and the team at Hodders were always at the end of the phone, always courteous and happy to answer any queries or make suggestions.
Would highly recommend them to anyone!
Thankyou Hodders Addlestone!

12. huhtikuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thank you for your review Julian...and feedback. We really love the job, making sure our buyers, sellers, landlords and tenants get what they want and need from our services, it gives us pride to be part of your experience. We have the motto "we listen and understand your needs, so you can trust us". Knowing you put your trust in us and have seen the benefit of more than 65 years' experience with our hands-on commitment from our dedicated team is great. I've shared your comments with Karen and the wider team too.
Thank you.

Saanut 5/5 tähteä

Karen and her team have made the house…

Karen and her team have made the house buying experience transparent and straight forward. Always available for questions and happy to help. Great service, thank you!

12. huhtikuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

Thank you for your recent review Ulrike. Your feedback to an independent like us is very important and we are committed to delivering the best possible customer service. Your input helps us to do this. We pride ourselves on our bespoke service, and you certainly get that don't you when working with us?! I've shared your comments with Karen and the wider team.

Wishing you all the best. Thank you.
hodders Estate Agents

Saanut 5/5 tähteä

House Sale - Above and Beyond

In January 2024, the family home needed to be sold to fund Mum's care home fees. As I live 150 miles away from this property, it was imperative that I chose the right agent to sell the house. Out of the three agents I contacted, Karen Harper from Hodders, Addlestone impressed me with her market knowledge, suggestions of how to sell the family home of 53 years and empathy. Internal family issues meant it was not going to be a straightforward sale but Karen managed to find a buyer within a very short space of time. She then managed the expectations of the buyer and more importantly my need to have consistent and timely feedback on how the sale progressed. Hodders handled all aspects of the sale including recommending a locksmith. Suffice to say, from accepting the offer to completion, the sale was completed in just over 11 weeks. To me, this was outstanding service by Hodders, Addlestone but primarily Karen. It's not often that Estate Agents are complimented or praised, but I would have no hesitation in recommending Hodders to anyone! Thank you so much.

11. huhtikuuta 2024
Oma-aloitteinen arvostelu
hodders Estate Agents-logo

Vastaus yritykseltä hodders Estate Agents

We couldn't agree more...Karen and the wider team's knowledge and professionalism is second to none. Our team ensure nothing is too big or small for the client, with the expertise you experienced across all areas. We offer a wide range of tailored services and we want to ensure we take the hassle out of selling for you, and the team have certainly succeeded. Thank you for your views. They have been shared and are very much appreciated.

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