HighFlow Arvostelua 

222
TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

In June 2026, I bought an XSPC premixed coolant from them. One month later, temperatures started rising, and I noticed the coolant starting to visibly coagulate on both the GPU and CPU blocks. I... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Volgens mij de specialist als je je pc wil (water)koelen en de producten ook in NL wilt kopen. De site kan veel overzichtelijker (filters!), maar voldoet uiteindelijk wel. Een betere ervaring dan he... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Wat een leuke verrassing Motor besteld voor een doctor who flipper 1) Zij waren de goedkoopste 2) Geen verzendingskosten naar België doordat de prijs hoger lag dan 50 euro 3) Leveringstijd... Näytä lisää

Saanut 5/5 tähteä

Dé specialist als je je pc wil waterkoelen. De site kan overzichtelijker, maar voldoet. Ik heb alles wat ik wilde bij 1 shop kunnen bestellen en sommige prosucten zijn zelf goedkoper dan bij de fab... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Tietokonekauppa

Yrityksen kirjoittama

HighFlow is een ervaren en dynamisch bedrijf, opgericht in 2007. HighFlow is inmiddels een begrip en toonaangevend bedrijf op het gebied van waterkoeling en modding en richt zich hoofdzakelijk op de verkoop van de beste computer koeling, modding, behuizingen en gaming producten via internet. Daarbij onderscheiden we ons door een gebruiksvriendelijke website, daadwerkelijke voorraad, lage prijzen, snelle levering en een goede service: Service en gemak voor de klant! Om u er van te verzekeren dat we in de toekomst onze goede prijs/kwaliteit verhouding blijven hanteren, heeft HighFlow een eigen missie, visie, waarden, strategie en bedrijfsformule ontwikkeld. Klantgerichtheid, flexibiliteit en scherpe prijzen over de gehele linie, zonder te moeten inleveren op het gebied van kwaliteit en service, zijn een van de doelen die wij dagelijks nastreven. Onze klantenkring bestaat uit particulieren, bedrijven, overheidsinstellingen en resellers. Een team van vakkundige en enthousiaste medewerkers staat dagelijks voor u klaar! HighFlow heeft als missie om uw computer zo koel, stil en zo mooi mogelijk te maken. Wij verkopen alleen de producten die dat optimaal kunnen doen voor de beste prijs. Wij doen er overigens alles aan om de prijzen te drukken! Verkopen geschiedt om die reden ook puur via internet, als webshop betalen wij geen hoge kosten aan grote panden, overbezetting van personeel en andere kosten die voorkomen kunnen worden.


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

222 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,0

Kaikki arvostelut

(222)

8 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

Horrible way to treat customers

In a 260 euro order, I missed two parts out of the order. It would have been nice if after spending that much money, I could pick up two more fittings for 10 euros at their location when I drove there, but they reclined. Now, over the 260 euros, I had to pay 2.5 euros for picking up two 5 euro parts, which is 25% of the price of these. This is really bad business, and I will make sure never to order from here after this. Also, there is no option to take orders for free, even picking it up location they charge 2.5 euros.

7. kesäkuuta 2018
Oma-aloitteinen arvostelu
HighFlow-logo

Vastaus yritykseltä HighFlow

Thank you for your review.

We asked you to place your order first, before picking it up.
As we have explained to you before, we are a webshop and we don’t have a walk-in-store, that way we can keep the pricing as low as possible for all of our customers. We have no hidden costs in the prices of our products.

For your information, we did had a walk-in-store a few years ago, but that was not profitable anymore (high housing costs, employees for the store etc.), as our market (cooling and casemodding) is a very small market, therefore we decided to close the store and focus on our webshop, online sales and online support.

So now we are a webshop only, we focus entirely on online service and we try give our customers the best possible online shopping experience. Fast shipping and fast reply on your e-mails are one of the things we do.
We have mentioned this on our contact page too, customers can still meet us in person, but an appointment has to be made first so we can schedule it.

Orders can be picked up at our warehouse, after the order is placed and paid through our webshop.
Being a webshop, we didn’t offer pickup at first, but a few customers requested it, so with urgent matters they wished to pick up their order the same day without waiting for the next day delivery.
For us as a true webshop this is very time consuming, but we wanted to help these customers and so we offered pickup as an extra service, we just have to calculate a small fee to cover the costs. This way the customer can have their urgent items quickly and we can still make an earning.
Just like your case right now, you forgot to order 2 extra fittings with your initial order, so you can order 2 extra fittings from us or any other webshop and have it shipped and most likely get it the next day.
Or if you are in a hurry, you can choose pickup and we will do our best to have your order ready to be picked up the same day for a small fee. Again, we are offering pickup only because of customers requested it, not to create more sales. Please understand that you also have the choices to have it shipped or order from a different store, so we think it is unfair you are burning us now for our service to help you the same day.

By the way, if you order over 150 euro, we are giving the shipping or pickup for free. For your last order, you didn't pay shipping costs. Thereby you also build up an extra discount with every order with our reward points system. In your example, you have build up and used a discount much more than the pickup fees you are now complaining about.

It's a bummer you are writing a (negative) review now after 7 fulfilled orders, most orders were shipped the same day you ordered. One order you have canceled and received a refund immediately. We have replied to your e-mails within minutes. And we have helped you today with your needed fittings. For none of these orders or experiences have you written a review. We would appreciate if you could include all of your online shopping experiences with us in your review.
We still hope for your understanding and would appreciate if you can update your review and score.

Thank you in advance.

HighFlow

Saanut 5/5 tähteä

I have now placed a few orders with…

I have now placed a few orders with Highflow - always received excellent service! Whether just a tube of thermal paste or a full liquid cooling solution, this is truly my favorite shop for such things.

The couple of times I've needed to contact customer service, it has been a pleasure everytime. Quick communication and quick solutions!

Bonus: I received some lolly pops or gummy bears with my orders which always makes me smile :-)

31. toukokuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great Shop

I purchased a led strip combo pack. The product was exaclty as i expected and was delivered as planned and on time. They included a small pack of Haribo Gummi bears :-). Awesome!!!

13. maaliskuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great service

I live in the United States , everything went great. Product was packaged really well and is as advertised. Definitely recommend them Thank you

4. helmikuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The support is unlike anything I've …

The support is unlike anything I've ever encounted! Been having lots of threadripper problems, and getting generic/bs answers from manufacturers/stores, so to find this type of care/quick support, from a retailer gives me hope. / Isha

3. helmikuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fantastic shop for watercooling and modding needs.

Great range of products, some of which are hard to find anywhere else. Free shipping, even international, in my case Germany, for all orders over 150€. Fantastic site, even lets you switch payment methods after placing your order by simply opening up your order on the site. (Only the order ID needed, no account nessecery).
Shipping was fast. Everything was packed securely and arrived undamaged. I recommend the shop to anyone who is into water cooling or modding.

2. helmikuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Snelle levering!

Snelle levering!
Netjes verpakt alles tip top in orde!
Zeker een aanrader!

After service: geen ervaring mee

19. tammikuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Knowledgable staff

Knowledgable staff, large selection, and very quick to respond to queries through e-mail. Thorougly recommended!

3. tammikuuta 2018
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Trustworthy and reliable with excellent stock indication

I needed a fan hub so I checked the site and noticed that there was a solution that would fit my situation even better. I decided to buy 2 PWM splitters so I could pair up 1 set of 2 fans on one cable and the other set of 2 fans on the other cable. The idea behind this was that they would work at the same speed as the one they are paired with. I can say that the cable is of excellent quality and they work as advertised; flawless! I’d recommend this 4 pin PWM splitter if you want to make expand the amount of fan slots or group them together so they work in tandem. This was definitely a better solution than a fan hub for me and also might be for your situation.

I also wanted to add some led strips in my Phanteks Enthoo Pro M SE case. This case has a special button to control the LEDs, so this kit was the perfect combo to enhance the RGB effects in my case. What makes this special is that you don’t have to have an RGB header on you motherboard if you want to have RGB effects in your case. This is because it is controlled by the hardware button on my case. If you by chance do happen to have a RGB header on your motherboard, then this kit will also work fine, since they added a RGB adapter for the motherboard to make sure you can control the effects trough the motherboard. The thing that I really appreciated is that these LED strips have magnets in them. Even though you can use the adhesive in the package, in my case it works fine with just the magnets. This is obviously a plus, since it means that you can easily move the strips around in the case, or even another case if you were planning on upgrading. The brightness of the LEDs are also incredible and go from really low to really bright. I was very satisfied with the quality of this product.

I was also hesitant to upgrade my SATA SSD to a M.2 960 SSD from Samsung. The reason for this was that there were overheating reports which resulted in throttling. After reading some reviews which stated that the M.2 heatsink kit from EK was one of the best in terms of cooling performance, I can share with you that this much is true. Not only does this product work as advertised, but it is also easy to install. If you are worried your SSD might throttle by overheating then this product will help you overcome that obstacle!

With Highflow you know what you can expect; high quality and high service. Their stock indication is very up-to-date and in my case was even better than expected. There was product that had an ETA of three days, but my order was already ready for pickup the next day. Now that is what I call a good stock indication. If you need to reach them, contact them by email for a very swift response. Their site is filled with many enthusiasts products and if you are looking for accessories to upgrade your computer with, it’s almost a given that they are able to get it. I strongly recommend this shop not only because of their excellent stock indication, but also because of their incredibly effective and nice customer support. Customer support and reliability is really important for me. Combine that with a great shopping experience and you’ve got a shop that really is here to stay for not only the enthusiasts, but also a person that is just starting in this sector.

31. joulukuuta 2017
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Topwinkel met topservice!

Zeer uitgebreid assortiment en (bijna) altijd stock van de belangrijkste zaken.

Klantenservice is uitstekend: supersnel (vaak <1h) een eenduidig en informatief antwoord op vragen.

Ik ben een tevreden klant en zal dat in alle waarschijnlijkheid ook nog lang blijven :)

26. joulukuuta 2017
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Supershop!

Supershop, sinds 2008/2009 al bekend en klant. Nagenoeg alles wat je maar kunt bedenken voor koeling en anderszins valt te leveren of men denkt wel mee over een alternatief. Daarnaast is de communicatie echt een heel sterk punt, zelfs op zondagen in de avond wordt er op vragen gereageerd.

Highflow stelt gewoon niet teleur, 5* meer dan waard.

18. joulukuuta 2017
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Primo acquisto

Era il mio primo acquisto e non conoscevo il negozio. Sono rimasto molto soddisfatto in tutto, dalla comunicazione alla velocità di spedizione. Sono molto professionali.

9. syyskuuta 2017
Oma-aloitteinen arvostelu

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