Hammonds Furniture Arvostelua 

47 440
•
TrustScore 4.5/5 tähteä

4,5

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Excellent service, we're absolutely delighted with the design process & the installation which was done by Lee Dudley. We were impressed by Lee's workmanship, his friendliness & the way in which he le... Näytä lisää

Saanut 5/5 tähteä

Great at every stage. The designer was very helpful & took time to interpret our ideas. The measurement stage was also done in a thorough & professional manner. Jason, the fitter was excellent. We are... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Quick to get a design appt. Easy to order. However the surveyor did not get the internal design as agreed, so the fitter didnt get that information either. Resulting in a second visit needed to so... Näytä lisää

Saanut 4/5 tähteä

Really good service in designing and taking the time to work through the plans - couldn’t fault this. Had to make some tweaks once they sent out someone to check the design. Installation was goo... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Makuuhuoneen sisustus
  2. ja myös
  3. Huonekaluliike
  4. Remonttitarvikeliike
  5. Toimistokalusteet

Yrityksen kirjoittama

Our way of working, just like our designs, is completely unique. We’re a family furniture business that loves beautiful design and over the last 90 years we have developed a seamless, end-to-end process for creating your perfect space. Working from our purpose-built workshop in Leicestershire, we personally oversee every stage, taking your vision from the drawing board, through to design and final installation. And because our team takes responsibility for every inch of space, from choosing the raw materials and measuring to crafting every curve, no detail is overlooked.

Hammonds - the fitted furniture company

Yrityksen kirjoittama


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

47 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(47 440)

6 756 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Just had a home office completed…

Just had a home office completed (they fitted our bedroom also 8 years ago) .
It looks amazing!
The workmanship and the whole process from start to finish has been so simple yet so professional. Thank you Hammonds

14. lokakuuta 2026
Hammonds Furniture-logo

Vastaus yritykseltä Hammonds Furniture

We are so pleased to hear that you love your new home office and that you had such a wonderful experience with us again after eight years. It is fantastic to know that the craftsmanship and overall process met your expectations with high standards of professionalism. Thank you for your continued support and for taking the time to share your feedback.

Kind regards,
The Hammonds Team

Saanut 5/5 tähteä

Excellent job done by LUKASZ…

Excellent job done by LUKASZ SZEWCZYKOWSKI

Thanks

13. lokakuuta 2026
Hammonds Furniture-logo

Vastaus yritykseltä Hammonds Furniture

We are so pleased to hear that our team member provided an excellent service and did such a fantastic job for you. Thank you very much for taking the time to share your positive feedback with us!

Kind regards,
The Hammonds Team

Saanut 5/5 tähteä

Christina!

Christina!
First class professional.
She was terrific

13. lokakuuta 2026
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Vastaus yritykseltä Hammonds Furniture

We are glad you enjoyed such outstanding and expert service.

Kind regards,
The Hammonds Team

Saanut 5/5 tähteä

Dan Winterman was great

Dan Winterman was great - on time, polite, today and hardworking - we are really pleased with the finished result - thank you Dan!

7. lokakuuta 2026
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Vastaus yritykseltä Hammonds Furniture

We are so pleased to hear that you had such a wonderful experience with your installation. It is fantastic to know that our fitter arrived promptly, was polite and hardworking, and kept everything tidy throughout the process. We are delighted that you are so thrilled with the final result!

Kind regards,
The Hammonds Team

Saanut 5/5 tähteä

Shaun the designer gave good advise as…

Shaun the designer gave good advise as to what would work/fit in the space.
Jason the fitter was excellent - he is a credit to Hammonds - he worked quickly efficiently and at the end of the job cleared up and cleaned the room.
Many thanks

13. lokakuuta 2026
Hammonds Furniture-logo

Vastaus yritykseltä Hammonds Furniture

We're so pleased to hear that you received such great advice during the design stage to make the most of your space. It's wonderful that the installation was handled so quickly and efficiently, and that the room was left clean and tidy once the work was complete. Thank you so much for sharing your positive experience!

Kind regards,
The Hammonds Team

Saanut 5/5 tähteä

Delighted customer

We are delighted with our wardrobe installation, the service has been professional and seamless from start to finish with designer, surveyor and fitter all delivering on time and to a high standard. The fitter worked incredibly hard to complete the installation within a day whilst checking finer details throughout to ensure it fully suited our needs. The completed fit certainly transforms the room. All in all we are delighted with the installation which is worth every penny although I should say we purchased on a 'summer deal' with 45% off - the 'full' price would have been prohibitive.

13. lokakuuta 2026
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Vastaus yritykseltä Hammonds Furniture

We are thrilled to hear how delighted you are with your new wardrobe installation. It is wonderful to know that every stage of the process was smooth and that the fitter worked so efficiently and attentively to transform your room. We truly appreciate your thoughtful feedback and hope you enjoy your new space for many years to come.

Kind regards,
The Hammonds Team

Saanut 4/5 tähteä

Looks nice, but bucket depth is small!

All good, looks nice, nicely fitted. However I would like to draw your attention that the bucket depths are much smaller than what it should be!

22. syyskuuta 2026
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Vastaus yritykseltä Hammonds Furniture

We are glad you enjoyed the fit and look. Thank you for your review. We appreciate the note on bucket depth and will check our specs.

Kind regards,
The Hammonds Team

Saanut 2/5 tähteä

Your adverts say you build bespoke…

Your adverts say you build bespoke wardrobes but you wouldn’t build to my specific requirements

9. lokakuuta 2026
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Vastaus yritykseltä Hammonds Furniture

Thank you for taking the time to share your feedback. We're very sorry to hear that the design visit did not meet your expectations and that you felt we were unable to accommodate your specific requirements.

We understand how disappointing this must have been, particularly when you were looking for a bespoke solution. Your feedback has been passed to the designer's manager so they can look into what happened during the design visit and review the concerns you have raised.

Kind regards,
The Hammonds Team

Saanut 1/5 tähteä

poor design and poor communication and customer service

poor design, not fit for purpose and difficulty getting Hammonds to review and correct design faults. Advertised as bespoke but use off the shelf sliding doors, which are not the correct sizing for maximum space use in bedroom. Ugly unfinished seams in panels where joins are made and lack of communication to highlight these before fitting. Poor time keeping, late night appointments running up to midnight. Would not use again.

25. syyskuuta 2026
Oma-aloitteinen arvostelu
Hammonds Furniture-logo

Vastaus yritykseltä Hammonds Furniture

We're very sorry to read about your experience and understand how disappointing this has been. We appreciate that you chose Hammonds expecting a bespoke solution, and it's clear that aspects of the final design, finish and overall experience did not meet your expectations.

The matter has been reviewed internally, and we understand that concerns were raised regarding the panel joins, wardrobe design and use of space. A site inspection was carried out, and additional work was undertaken in an effort to improve the internal hanging space. We also recognise the frustration caused by the late-running appointments, and your feedback regarding this has been passed to the fitter's manager for review.

Thank you for taking the time to share your feedback. We're sorry that your experience has left you feeling unable to recommend our service.

Kind regards,
The Hammonds Team

Saanut 4/5 tähteä

We had a lovely man called Shaun…

We had a lovely man called Shaun Hauxwell come out and design and show us what was achievable in the spaces we had.
His ideas and designs were fabulous and the experience was first class.
We didn’t go with Hammonds purely due to timescales however everything was first class and I would highly recommend

9. lokakuuta 2026
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Vastaus yritykseltä Hammonds Furniture

We are so pleased to hear that you had such a wonderful visit and that you were impressed with the creative designs for your space. While it is a shame that our timeframes did not align on this occasion, we truly appreciate your kind feedback regarding the overall experience and your high recommendation.

Kind regards,
The Hammonds Team

Saanut 5/5 tähteä

Very pleased with our fitter Matthew,

Very pleased with our fitter Matthew,
He was very polite and was on time both days for 8am. Matthew did a quality job.
We are very pleased with the workmanship, our study looks really good.

13. lokakuuta 2026
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Vastaus yritykseltä Hammonds Furniture

We are so pleased to hear about your positive experience and that your installer was polite, prompt, and delivered high-quality workmanship. It is wonderful to know that you are so delighted with the final result and that your new study looks really good.

Kind regards,
The Hammonds Team

Saanut 5/5 tähteä

Sam did a wonderful job.

Sam did a great job turning my design into reality. It looks fantastic, much better in reality than on paper..
And he was just as good at cleaning everything before he left, the room was spotless!

13. lokakuuta 2026
Hammonds Furniture-logo

Vastaus yritykseltä Hammonds Furniture

We're so pleased to hear that your design turned out so brilliantly and exceeded your expectations once built. It is wonderful to know that the space was left completely clean and tidy after the work was completed.

Kind regards,
The Hammonds Team

Saanut 5/5 tähteä

Great Service from Charlie

Great Service from Charlie

Charlie from Hammonds came out to design a few rooms for us. He was really friendly, easy to deal with and took the time to listen to what we wanted. He came up with some great ideas and made the most of the space available. Really pleased with the designs and would happily recommend him.

22. syyskuuta 2026
Hammonds Furniture-logo

Vastaus yritykseltä Hammonds Furniture

We are so pleased to hear that your design visit went so well. It is fantastic to know that our team member listened carefully to your needs, offered great ideas to maximise your space, and left you delighted with the final plans for your rooms. Thank you so much for your kind recommendation.

Kind regards,
The Hammonds Team

Saanut 1/5 tähteä

Extremely disappointing and…

Extremely disappointing and unprofessional service! Nobody turned up for the scheduled appointment, and no proper communication was provided. If a company cannot honour its commitments, the very least it should do is inform customers in advance rather than waste their valuable time.

This is completely unacceptable and shows a real lack of respect for customers. I expected a much higher standard of professionalism and reliability. Based on my experience, I would seriously question whether this company values its customers’ time at all.

11. lokakuuta 2026
Hammonds Furniture-logo

Vastaus yritykseltä Hammonds Furniture

We're very sorry to read about your experience and understand how frustrating it must have been to set aside time for an appointment that did not go ahead, particularly when you were not kept informed.

This is not the level of service we aim to provide, and your feedback has been passed to the designer's manager so they can look into what happened and review why the appointment was missed and not communicated to you. We appreciate the inconvenience this has caused and the impact it has had on your confidence in our service.

Thank you for taking the time to share your feedback.

Kind regards,
The Hammonds Team

Saanut 3/5 tähteä

Media wall does not include putting a tv up

I wasn't told that when installation on a media wall is completed, I would have to install/mount my tv, which means paying for someone else again to do it. The installer was good, very professional but was not informed of the tv situation during the initial consult. You would assume that paying for a tv media wall would include putting the tv up.

12. lokakuuta 2026
Hammonds Furniture-logo

Vastaus yritykseltä Hammonds Furniture

We're very sorry to read that your experience did not meet your expectations. We appreciate how disappointing it must have been to discover after installation that mounting the television was not included, particularly when you had expected this to form part of the media wall installation.

We're pleased to hear that the installer provided a professional service, and we have shared your feedback regarding the communication during the design process with the relevant design and surveying teams. We recognise that clearer information about television installation responsibilities would have been helpful, and your comments will help us improve how this is explained to customers in future.

Thank you for taking the time to share your feedback.

Kind regards,
The Hammonds Team

Saanut 3/5 tähteä

The service was good

The service was good , prices are very steep. The fitting was good but the fitter was supplied with an incorrect part and that has delayed the finishing by 2 weeks.

12. lokakuuta 2026
Hammonds Furniture-logo

Vastaus yritykseltä Hammonds Furniture

Thank you for taking the time to share your feedback. We're pleased to hear that you were happy with the service and installation overall, although we're sorry that the completion of your furniture was delayed due to an incorrectly supplied part.

We understand how frustrating it can be when an installation cannot be finished as planned. The issue was reviewed, and arrangements were made for the correct part to be supplied and fitted as quickly as possible. We appreciate your patience while this was being resolved and are sorry for the inconvenience caused by the delay.

Thank you again for your feedback.

Kind regards,
The Hammonds Team

Saanut 5/5 tähteä

Initial sales visit very satisfactory…


Initial sales visit very satisfactory by Ryan, good surveyor and good installation by Michael. All very punctual, polite and professional.

8. lokakuuta 2026
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Vastaus yritykseltä Hammonds Furniture

We're so pleased to hear that your experience was so positive from the initial consultation through to the survey and final installation. It is wonderful to know that our team was punctual, polite, and maintained high standards of professionalism throughout the entire process.

Kind regards,
The Hammonds Team

Saanut 5/5 tähteä

It was very good experience although…

It was very good experience although did not go for it due to out of our budget but overall experiencead made me feel.really good about it . The designer who came was very good in her work .

30. syyskuuta 2026
Hammonds Furniture-logo

Vastaus yritykseltä Hammonds Furniture

We are so pleased to hear that you had such a wonderful overall experience and that our designer left such a positive impression with her great work. We completely understand your decision regarding the budget, but we truly appreciate your kind feedback and five-star rating.

Kind regards,
The Hammonds Team

Saanut 5/5 tähteä

Professional Service and Quality Installation

We recently had fitted furniture installed in our son’s bedroom by Hammonds Furniture.

The initial contact with Julian Rudd the designer was very professional, helpful and informative. The installation was carried out by Matt Burgess, who arrived when he said he would, worked extremely hard throughout and demonstrated a high standard of craftsmanship, care and attention to detail. The finished bedroom is exactly as planned and a great addition to our home..

We highly recommend Matt and Hammonds Furniture.

12. lokakuuta 2026
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Vastaus yritykseltä Hammonds Furniture

We are so delighted to hear about your positive experience from start to finish. It is wonderful that the design process was so helpful and that the installation was completed with such hard work, care, and high craftsmanship. We are thrilled that the finished room turned out exactly as you envisioned and makes a great new addition to your home. Thank you for your high recommendation.

Kind regards,
The Hammonds Team

Saanut 5/5 tähteä
Hammonds Furniture-logo

Vastaus yritykseltä Hammonds Furniture

We appreciate your positive feedback and are so pleased to hear that our representative was polite and knowledgeable during your experience. Thank you for taking the time to share your kind words with us.

Kind regards,
The Hammonds Team

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