Great stove, quick delivery, followed up proactively to check all was ok Delivery was 2 people with pallet trolley, safely delivered into garage for us with no lifting needed by us
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
What a fantastic fire suite, absolutely love it . It was knocked down in price by 200 pounds and it was well worth it. It didn't disappoint me,makes my room really cosy with the light surround and art... Näytä lisää
Yritys on vastannut
I found the website very descriptive and selected the stove we wanted. The stove is as described but not yet installed. I was most impressed by the delivery. We live on a single track dirt track. Th... Näytä lisää
Yritys on vastannut
I’ve now used GR8 Fires twice and have had a great experience both times. The service has been brilliant, delivery was really quick and the products themselves are lovely quality. Everything has arriv... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Takkaliike
- Sisustusliike
- Takkamyymälä
- Kaasunmyyntipaikka
- Olohuonekalusteiden myynti
- Liesi- ja uunivalmistaja
Yrityksen kirjoittama
Gr8 Fires is a leading UK online retailer specialising in beautiful fires and fireplaces at exceptional value. Our extensive range includes woodburning stoves, multi-fuel stoves, bioethanol stoves, electric fires, electric media wall fires, electric stoves and fireplaces. We’re proud to be home of the original DIY flat-pack media wall with integrated fire, making it easier for customers to create a stylish feature wall in their own home. At Gr8 Fires, we believe you shouldn’t have to compromise on style, quality or price. That’s why we work hard to offer a wide choice of products at competitive prices, with options to suit a variety of homes, budgets and interior styles. Our friendly and knowledgeable customer service team is here to help at every stage, from choosing the right fire or stove to answering questions about your project. We’re committed to making the buying experience simple, straightforward and enjoyable. Whether you’re creating a cosy living room, installing a new stove or designing a complete media wall, we’re here to help you create a warm, inviting space you’ll love.
Yhteystiedot
Ariane 19, B79, Tamworth, Yhdistynyt kuningaskunta
- 0121 271 0221
- sales@gr8fires.co.uk
- www.gr8fires.co.uk
4,7
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Stove arrived well packaged and in good…
Stove arrived well packaged and in good time
8. kesäkuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for taking the time to leave us a review! We're delighted to hear your order arrived well packaged and in good time. We really appreciate your feedback and hope you enjoy your purchase.
Aoife
GR8 Fires
Vastaus yritykseltä Gr8 Fires
Thank you so much for your kind review! We're delighted to hear you were happy with our service, fast delivery, and competitive prices. We really appreciate your support and look forward to serving you again!
Aoife
GR8 Fires
Vastaus yritykseltä Gr8 Fires
Thank you for your kind review! We're delighted to hear you were happy with both the product and the delivery. We truly appreciate your support.
Aoife
GR8 Fires
Fast and excellent service and great…
Fast and excellent service and great fire grate
22. kesäkuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your wonderful review! We're delighted to hear you were happy with our fast, excellent service and that you're pleased with your fire grate. We really appreciate your support and look forward to serving you again in the future.
Aoife
GR8 Fires
Fantastic fire over the moon
Fantastic fire over the moon
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Gr8 Fires
Thank you for your kind review. We're delighted to hear that you are pleased with your fire. Your feedback is greatly appreciated.
Aoife GR8 Fires
Great item fab 5 🌟 🌟🌟🌟🌟
19. kesäkuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you so much for your wonderful 5-star review! We're delighted to hear that you're happy with your purchase. Your kind words and support are truly appreciated, and we're so pleased we could provide you with a great experience. We look forward to serving you again in the future.
Aoife
GR8 Fires
Ordered a stove
Ordered a stove. Needed an air flow kit. Was told the stove came with one. Stove arrived accompanied with a flue for a boiler with a flow and return kit what looked like was for a combi boiler. I phoned and no one was sure why I received that. I had to order the correct part which cost more money and postage which would have been free with the original order.
19. kesäkuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your feedback. We're sorry to hear about your experience and the confusion surrounding your order.
We understand how frustrating it must have been to be told the airflow kit was included, only to receive incorrect parts and then have to purchase the correct kit separately, including additional postage costs. This is not the level of service we aim to provide.
We'd like the opportunity to investigate what happened and put things right. Please contact our customer service team with your order number, and we'll review your case, including the additional costs you incurred.
We appreciate you bringing this to our attention and apologise again for the inconvenience caused.
Aoife
GR8 Fires
Vastaus yritykseltä Gr8 Fires
Thank you for your feedback.
We’re really pleased to hear you were happy with the quick delivery and found the product easy to install.
Thank you for choosing GR8 Fires.
Aoife
GR8 Fires
Easy to order delivery on time
17. kesäkuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your lovely review! We're so pleased to hear that you found the ordering process easy and that your delivery arrived on time. We really appreciate your feedback and hope you enjoy your purchase. Thank you for choosing GR8 Fires!
Aoife
GR8 Fires
The fire is great
The fire is great. Delivered quickly.
Box was damaged but everything was OK. Pleased with the fire, looks really smart.
12. kesäkuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for taking the time to leave your review! We're delighted to hear you're pleased with your fire and that it was delivered quickly. We're sorry the box arrived damaged, but we're glad to know everything inside was in perfect condition and that you're happy with how the fire looks. We really appreciate your feedback and thank you for choosing GR8 Fires!
Aoife
GR8 Fires
Vastaus yritykseltä Gr8 Fires
Thank you for your wonderful review! We're delighted to hear that you received a quick response from our team and that your delivery was excellent. We really appreciate your feedback and are so pleased you had a positive experience. Thank you for choosing GR8 Fires!
Aoife
GR8 Fires
Vastaus yritykseltä Gr8 Fires
Hi Chris,
We can see your Mazona Ripley 4kw was delivered and signed for on 11th May. Our customer service have tried to call you today and have sent you an email if you wish to get back to us we can send you proof of delivery
Many thanks
Christine
Fireplace arrived and found to have two…
Fireplace arrived and found to have two hairline cracks on the left hand side. Immediately contacted the seller and was offered compensation or replacement. It was dealt with by Aoife very quickly and to my satisfaction.
11. kesäkuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for taking the time to share your feedback. We’re sorry to hear about the hairline cracks on the fireplace upon arrival, but we’re pleased that the issue was resolved quickly and to your satisfaction.
Aoife GR8 Fires
Great delivery service arriving at the…great service
Great delivery service arriving at the stated date and time, very reliable, the purchase hasn't been installed as yet but absolutely happy with the way it's gone so far.
11. kesäkuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your wonderful review. We're delighted to hear that your delivery arrived on time and that you found our service reliable. It's great to know you're happy with the experience so far.
Aoife GR8 Fires.
Vastaus yritykseltä Gr8 Fires
Thank you for your kind review. We're delighted to hear that you're pleased with the quality of the product and found it easy to assemble.
Aoife GR8 Fires.
Excellent
Used to buy original fire. Used a few time for spares. Always an excellent service.
Fantastic value for money.
10. kesäkuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your continued support and for taking the time to leave such a great review. We're delighted to hear that you've had excellent service. We look forward to helping you again in the future.
Aoife GR8 Fires.
Vastaus yritykseltä Gr8 Fires
Thank you for your kind review. We are happy to hear you are pleased with the service.
Aoife GR8 Fires
Very Good AGAIN
9. kesäkuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your review and for choosing us again. We're delighted to hear that you've had another very positive experience with us.
Aoife GR8 Fires
Delivered fast
9. kesäkuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your review. We're pleased to hear that your order was delivered quickly and that you were happy with the service. We appreciate your feedback and hope to assist you again in the future.
Aoife GR8 Fires
Easy to order
Easy to order, fast delivery. Although it says free delivery on the front page, there was surcharge as I live in the Highlands, still past of the UK mainland.
9. kesäkuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your feedback. We're pleased to hear that you found the ordering process easy and that your delivery arrived quickly.
We also appreciate your comments regarding the delivery surcharge. While certain Highland and remote postcode areas can incur additional courier charges, we understand how this may be frustrating, especially when you're located on the UK mainland.
Your feedback is valuable, and we'll ensure it is passed on to the relevant team for review.
Aoife GR8 Fires
Trustpilot-kokemus
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