Great stove, quick delivery, followed up proactively to check all was ok Delivery was 2 people with pallet trolley, safely delivered into garage for us with no lifting needed by us
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
What a fantastic fire suite, absolutely love it . It was knocked down in price by 200 pounds and it was well worth it. It didn't disappoint me,makes my room really cosy with the light surround and art... Näytä lisää
Yritys on vastannut
I found the website very descriptive and selected the stove we wanted. The stove is as described but not yet installed. I was most impressed by the delivery. We live on a single track dirt track. Th... Näytä lisää
Yritys on vastannut
I’ve now used GR8 Fires twice and have had a great experience both times. The service has been brilliant, delivery was really quick and the products themselves are lovely quality. Everything has arriv... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Takkaliike
- Sisustusliike
- Takkamyymälä
- Kaasunmyyntipaikka
- Olohuonekalusteiden myynti
- Liesi- ja uunivalmistaja
Yrityksen kirjoittama
Gr8 Fires is a leading UK online retailer specialising in beautiful fires and fireplaces at exceptional value. Our extensive range includes woodburning stoves, multi-fuel stoves, bioethanol stoves, electric fires, electric media wall fires, electric stoves and fireplaces. We’re proud to be home of the original DIY flat-pack media wall with integrated fire, making it easier for customers to create a stylish feature wall in their own home. At Gr8 Fires, we believe you shouldn’t have to compromise on style, quality or price. That’s why we work hard to offer a wide choice of products at competitive prices, with options to suit a variety of homes, budgets and interior styles. Our friendly and knowledgeable customer service team is here to help at every stage, from choosing the right fire or stove to answering questions about your project. We’re committed to making the buying experience simple, straightforward and enjoyable. Whether you’re creating a cosy living room, installing a new stove or designing a complete media wall, we’re here to help you create a warm, inviting space you’ll love.
Yhteystiedot
Ariane 19, B79, Tamworth, Yhdistynyt kuningaskunta
- 0121 271 0221
- sales@gr8fires.co.uk
- www.gr8fires.co.uk
4,7
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 98 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy to order
Easy to order, fast delivery. Although it says free delivery on the front page, there was surcharge as I live in the Highlands, still past of the UK mainland.
9. kesäkuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your feedback. We're pleased to hear that you found the ordering process easy and that your delivery arrived quickly.
We also appreciate your comments regarding the delivery surcharge. While certain Highland and remote postcode areas can incur additional courier charges, we understand how this may be frustrating, especially when you're located on the UK mainland.
Your feedback is valuable, and we'll ensure it is passed on to the relevant team for review.
Aoife GR8 Fires
Vastaus yritykseltä Gr8 Fires
Thank you for your fantastic review. We're delighted to hear that you found us great to deal with and that you would use us again. Your kind words and support are greatly appreciated, and we look forward to helping you with any future purchases.
Aoife GR8 Fires
Product A1 delivery was vague but not…
Product A1 delivery was vague but not your fault, courier over subscribed with deliveries but product is excellant.
8. kesäkuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your review. We're delighted to hear that you're pleased with the quality of the product and that it met your expectations. We appreciate your understanding regarding the delivery updates.
While we work closely with our courier partners, delays and communication issues can occasionally occur during particularly busy periods. Thank you for your patience.
Aoife GR8 Fires
The product is good quality HOWEVER..
The product is good quality.
My only issue is that if the item isn’t suitable, you have to return it at your expense to Northern Ireland. However they are an England based company.
8. kesäkuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your feedback. We appreciate you taking the time to share your experience.
Although Gr8 Fires is based in England and our dispatch warehouses are based in England, our returns address is in Northern Ireland.
We do try to make this clear in our returns information before purchase, but we appreciate that return postage can be frustrating. Your feedback is useful and will be taken into account as we continue to review our returns process.
Thank you again for your order and for leaving a review.
Vastaus yritykseltä Gr8 Fires
Thank you for your review. We're delighted to hear that you're pleased with the finished product. Thank you for choosing us, and we appreciate your feedback.
Aoife GR8 Fires
arrived on time,everything correct
arrived on time,everything correct, no damage,fitted easily,polite and helpfull on the phone. thank you.
5. kesäkuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your kind review. We're delighted to hear that you're happy with both our service and your purchase. Your feedback is greatly appreciated, and we thank you for choosing us. We look forward to serving you again in the future.
Aoife GR8 Fires
Easy to deal with items delivered on…
Easy to deal with items delivered on time at a good price
31. maaliskuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your review. We're pleased to hear that your order was delivered quickly and that you were happy with the service. We appreciate your feedback and hope to assist you again in the future.
Aoife GR8 Fires
Vastaus yritykseltä Gr8 Fires
Thank you for your kind review. Your feedback is greatly appreciated, and we thank you for choosing us.
Aoife GR8 Fires
Would definitely recommend
Clear concise website and easy to order. Particular impressed with delivery, I was kept well informed, was provided with a small window for delivery which was fulfilled on time, product is as expected and of good quality
4. kesäkuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your wonderful review. We're delighted to hear that you found our website clear and making the ordering process straightforward. It's especially pleasing to know that you were impressed with the delivery service. We're also glad that the product met your expectations and that you're happy with its quality.
Thank you for choosing us, and we look forward to serving you again in the future.
Aoife GR8 Fires
Good product
Good product, easy to fit.
Only criticism is with quality control. The threaded rod wouldn't go into the welded nut easily. The nut should have been taped out properly.
4. kesäkuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your review and for your positive comments about the product and ease of installation.
We're sorry to hear you experienced an issue with the threaded rod and welded nut during assembly. This is certainly not the standard we aim for, and your feedback has been passed on to our quality control team for review.
We appreciate you bringing this to our attention and are pleased that, despite this issue, you were able to complete the installation successfully. Thank you again for choosing Gr8 Fires.
Christine
gr8fires team
Excellent Service
First Fire arrived damaged however, excellent reaction from the Company with immediate replacement sent. The support staff, and specifically Brogen, were both professional and courteous. Yet to install the fire.
1. kesäkuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your review. We're sorry your original fire arrived damaged, but we're pleased we could resolve the issue quickly with a replacement. It's great to hear that Brogen and our support team provided professional and courteous service.
We hope the installation goes smoothly and that you're delighted with your new fire.
Aoife GR8 Fires
Excellent service and delivery was…
Excellent service and delivery was great. Thankyou
28. toukokuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your kind review. We're delighted to hear that you were pleased with both our service and delivery. Your feedback is greatly appreciated.
Aoife GR8 Fires
Vastaus yritykseltä Gr8 Fires
Thank you for your kind review. Your feedback is greatly appreciated.
Aoife GR8 Fires
Great company to deal with
27. toukokuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your kind review. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Aoife GR8 Fires
Vastaus yritykseltä Gr8 Fires
Thank you for your review. We're pleased to hear that your order was delivered quickly and that you were happy with the service. We appreciate your feedback and hope to assist you again in the future.
Aoife GR8 Fires
super service
26. toukokuuta 2026
Vastaus yritykseltä Gr8 Fires
Thank you for your kind review. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Aoife GR8 Fires
Vastaus yritykseltä Gr8 Fires
Thank you for your kind review. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Aoife GR8 Fires
Vastaus yritykseltä Gr8 Fires
Thank you for your review. We're pleased to hear that your order was delivered quickly and that you were happy with the service. We appreciate your feedback and hope to assist you again in the future
Aoife GR8 Fires
Vastaus yritykseltä Gr8 Fires
Thank you for your review. We're glad to hear you're happy with our service so far. We hope the stove meets your expectations once fitted, and we look forward to hearing how you get on with it. If you need any assistance in the meantime, we're here to help.
Aoife GR8 Fires
Vastaus yritykseltä Gr8 Fires
Thank you for your kind review. We're delighted to hear that you were pleased with our service. Your feedback is greatly appreciated, and we look forward to serving you again in the future.
Aoife GR8 Fires
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