Gr8 Fires Arvostelua 3 551

Very quick and efficient service, the burner looks great!!!
Thank you

Good products, but terrible support.

I can’t imagine their warranty means much.

I bought a spare part for a stove that is still under warranty, but the part didn’t fit, either it was faulty or the wrong item.

I sent a clear video showing the issue and followed up multiple times, but the company completely ghosted me.

Great reduction in sale for easy build , the quality is exceptional and so easy to construct. You do need 3 people for final lift ,but passed all expectations and looks incredibly expensive. The fire is cosy and adds warmth to the room

Items as advertised, promptly dispatched and delivered. Can recommend this company, will be using again.

Not installed as yet but were quoted three times as much for a similar stove, will see what it’s like when it’s working but initial reaction is very favourable

Prompt delivery and product received in good condition. Would have been five stars but the packaging looked slightly on the flimsy side for a piece of glass.

Unfortunately due to the design of the unit it cannot sit flush to the wall. The fireplace is at the same height as the plug sockets (standard height as seen in most houses) and the sky cable sits too far out from the socket to allow it go fully back. Changing the front plate to a version that sits flush to the wall wouldn't give enough depth. Therefore further costs and disruption are required.

Build quality is good as far as I can tell though.

Stunning kit , looks amazing . I had 72 inch version . Be warned certainly not a few hour job and very heavy to put 2 final sections together about 80kgs stacked on another piece. Took 4 of us and one was a printer mdf installer . One bolt holding 2 sections together makes me nervous ..The courier was awful, dx, but that's not there fault necessarily. Overall though vastly superior unit to whats available looks jaw droppingly good. Fire effect is highly impressive.

Absolutely love my new fireplace would highly recommend it beautiful

Having had an issue with the delivery company, the staff at Gr8 sorted it out quickly and positively for me. An excellent company to buy from, with first class customer service. Recommended.

Glass was broken but replaced within 3 days
Excellent customer care .

Fast delivery good quality fire the only issue i have the glass area is small for a 50"fire

delivered on day specified well packaged & no fuss service

Pipe came dented and then replacement was dented too

Fire lovely arrived on time just ashame price reduced by £50 now

a very reliable firm ,the material is always good quality and lasts well

Excellent, when I phoned for help they resolved my problem instantly. Quick delivery

From initial order to delivery GR8 fires have been superb.
Products are very good and as described
Well done definitely use and recommend