Gr8 Fires Arvostelua 3 550

Excellent product, fast despatch, only let down by the courier who delivered late, but that isn't the fault of Gr8 Fires.

Good product well made and packaged well. Responsive team to queries

Fire was supposed to arrive after 2 pm when I was home it was delivered at around 10.30 am so no one was around to receive it and was left in full view outside my door

Always have and will, rely on GR8 FIRES. I have been using the company for a good few years and have never been let down. Quick and painless ordering and delivery.

Comms were very bad. I understand when waiting on maufactured goods you are at the mercy of the manufacturer and so if shop delivery is delayed so will be the customers, but very poor communications makes for a poor service and unhappy customers. Further to that, when the flue arrived it was dented but I did not want to return it as god knows when a new one would have arrived.

Fast delivery, friendly service. We are thrilled to bits with our fire.
Very well made and modern design.

Professional service, next working day delivery, kept informed with tracking.
Ideal, thanks.

Excellent service and quick delivery, lovely fire very well made thank you

I have had my fire place from GR8 for 6 years, best purchase ever made and when I needed spare parts they came out tops again well done GR8 great service thank you.

All I can say is wow my media wall & fire I absolutely love it amazing quick delivery will be recommending

Very good service, good delivery, have used gr8 fires before more than once and would use them again.

Great products good service

Good website with plenty of choice to be had.
Our particular choice arrived in good time, well packaged and undamaged. It was easy to assemble and set up. Only niggle is that the remote control is a tad to small with symbols that are hard to read. Although we have also discovered that the base of the fire surround does get very hot 🔥✋️to the touch when using the fan heater; so hopefully this will not tarnish or blister over time 😬

Easy site to understand quick delivery, excellent service

Excellent product very good delivery service can’t fault product or delivery

Great company to deal with very helpfull

WARNING: I purchased an Ezeeglow electric fire three years ago in Enniskillen Co Fermanagh as I live in Northern Ireland. When I turn it on now and put on the heat option it cuts out completely. It is out of warranty. Having googled the issue I called the business I purchased from and they emailed Ezeeglow. That was over a month ago. As I had received no follow up, I went into the Ezeeglow website and found a phone number myself, rang them and they gave me the number of an engineer in N Ireland called David. I rang him on 16th March last explained what was happening and he asked me to send a pic of the fireplace along with my details which I did straight away. He whatsapped me back at 20.13 on 20th March to say he would need to have another call in my area as I am located over two hours from him. I messaged back straight away to ask if there were anyone in my area who could take a look. He messaged me back at 22.10 to say he doesn't have any jobs near me. Thats the last I've heard from him, to me it looks like he can't be bothered servicing my electric fire. I then receive a phone call from Ezeeglow themselves yesterday, 27th March in response to the original supplier's email over a month ago. The lady I spoke to gave me a phone number for an engineer called Dougie, who it turns out is actually David! I explained the messages I received from him and discovered that the only other engineer available is a guy in Co Mayo, ROI. Extremely bad follow up service from Ezeeglow, if I'd known that I wouldn't have purchased their brand. David/Dougie did not inform me of costs or give me the option to pay those costs, contacted me out of hours, abrupt messages, no greetings or apology. I do not want anybody else to be in this position which is why I am doing this review. I would warn people buying their fireplaces to check the follow up service, locations of engineers etc!!

Very quick and efficient service, the burner looks great!!!
Thank you