Goni Shop Arvostelua 

Like others, purchased a preorder hoodie at the start of the year. Accepted that had delays during production but as soon as it ‘Shipped’ there has been no updates to tracking information or reply from the business. I was really keen to get the hoodie from them but the lack of any customer support has turned me away from them. I would not suggest buying from Goni unless you want to waste money or wait months and months… I have now started the process to refund via my bank. Hopefully they can help me faster than Goni have!

GONI makes some exceptional clothing, although i waited many months for the hoodie to arrive, it was a pre-order so it was to be expected. The orders were given updates when GONI could and I appreciated their efforts as a small business

I ordered in April 4th and still haven't got my hoodie, they won't respond to my emails, and I'm getting worried! Yes the description said it would take long but come on. The royal mail said the haven't even received the package and the last update to them from goni was a month ago :(

Order in February - no hoody received until end of July. I have lost hope to get it. Very disappointing.

Super amazing customer service and the quality is absolutely amazing. Highly recommend ✨✨✨

!Beautiful!

As soon as i opened the package i knew it was worth the waiting.
The quality is amazing and i love how it fits.
I really liked that I got updated about everything throughout the whole process.
I really hope that both sides of your pillow are cold for the rest of your life! <3

The hoodie I got from them was pre-order so probably that's why it took so long to arrive but other than the roughly 4 month long wait I genuinely can't think of any other negative experience I had with Goni. They sent updates quite frequently and in the end my hoodie arrived in perfect conditions. This was my first order from them and I'm really happy with the hoodie. Genuinely great quality, well worth the price and the wait.

I pre ordered a hoodie from them and it took some time until it arrived but the communication was really great. I received frequent emails about the process of making the hoodie and shipping. I had a question once and they send me an answer almost immediately. When the hoodie arrived I was so happy with the quality. Genuinely one of the best hoodies I have. Good quality and very pretty details plus stitching. I will definitely buy from this shop again:)

I rated 5 stars just for the clothing itself because it really is very high quality, but for anyone reading this, you should know that delivery does take a while, especially on the preorder drops.

Took a little bit to be made and ship but it is amazing quality made with care and the designs are always fire

great product great community great timing despite setbacks people need to remember it was a preorder

Really great quality hoodie, however only caveat is that the shipping time was ~6-7 months, however, they were incredibly transparent about this fact and gave a pair of earrings additionally for the trouble, would order again

pre ordered this hoodie and genuinely it was so worth the wait. the quality, design and fit are all insane, its not only comfy but looks SO good.

as for the small team, there were a few delays which seemed to be out of their hands but each one was communicated and apologised for. thank you goni for my new favourite hoodie !! :)

I ordered a hoodie (I’m in the states) on June 13th. I have still yet to received shipping information from Goni. I really do NOT recommend buying unless you know what your getting into.

The company always gave updates and emails about the process for the zero hoodie, it was nice as they also gave some freebies in the order as it was delayed but overall, would buy again

Honestly he takes incredibly long to ship. I had to charge back my last order because it took 7 months to even start moving. It sucks he’s a decent designer but the customer service and satisfaction is abysmal.

The zero v1 drop was amazing quality well worth the wait

Genuinely insane quality. The zip-up is so beautifully made and so heavy and the fabric is amazing. I lovee the length of it and its boxy fit and all the details and colour and EVERYTHING. Absolutely worth every penny. And they included the ER earrings in the cutest little box with their beautiful silver logo tucked in the folded hoodie as well as two stickers and a postcard with a lovely message. I just couldn’t be any happier with my purchase. Delays were completely understandable and out of their control however they did take control of what they could and kept great communication with regular emails about updates on the process as well as discount codes as apologies. The team is small but so brilliant. I just love love love Goni.

Delivery took 3 months longer than was advertised on their website but now it has arrived the quality matches everything they show on their social media. Good material, well made and they threw in some earrings to apologise for the delivery issues. I will say my hoodies zipper doesn’t work but this may just be an issue with just the one I recieved, and I won’t be wearing it zipped anyway so I don’t mind. Overall happy with the product.

I was worried about a scam due to the long wait but after getting I realised the wait was worth it due to the incredible quality of the jacket, especially for such a small team so thank you!