I order online and collect at the Newport shop on Sunday AM. The service is excellent, with my order packed and ready for collection. The young lady is always cheerful and helpful. I also find th... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Fantastic company and great value for money. What is really outstanding to me though is their customer service. They were waiting on stock to come in so contacted me to offer an alternative. I initial... Näytä lisää
We have been using Go Raw products at The Vale Ferretry UK for several years as part of our meat‑supplementation routine. Throughout this period, the salmon chunks, sardines and lambs liver and the Du... Näytä lisää
This is a good company let down by a poor courier. Late and delayed deliveries, APC tend to drop defrosted meat on the doorstep and scarper - not even ringing the bell. Promises of delivery and then n... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Raw food specialist superstores based in South Wales delivering to all UK areas, low prices and top quality raw dog food delivered to your door.
Yhteystiedot
units 1&2, St Margarets Park, CF819FW, Aberbargoed, Yhdistynyt kuningaskunta
- 01443 711274
- Sales@go-raw.co.uk
- www.go-raw.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 66 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
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Fast delivery
Fast delivery. My dog Loves it, wouldn’t use anywhere else
My dog absolutely loves the raw…
My dog absolutely loves the raw chicken, only place I buy his raw from now
Would recommend
Easy to order, good customer service and fast delivery.
The variety of meat in the bulk boxes…
The variety of meat in the bulk boxes is excellent. Koba ( my female Belgian Malinois) and Kong ( my male snow lynx Bengal cats) absolutely love them, great value for money and prompt delivery to boot.
Excellent service
Always arrives promptly and is exactly what you expect
Great customer service
Great customer service, delivery is always on time, and brilliant options for dogs
I've been buying from Go Raw for over a year now. over a…
I've been buying from Go Raw for over a year now, I buy different combinations of their Raw treat range, that both of my dogs really love.
Plus Adam and the team from Go Raw are very helpful and caring people that will do all they can to cater for your pets needs, as well as going through different foods they also supplied me with allergy tests which helped alot with my dog's.
I wouldn't go anywhere else, and I'd advise anyone who hasn't already to at least give them a try.
Delivery came so quickly and my dogs…
Delivery came so quickly and my dogs love the food
Great service
Great service. Quick delivery. Great quality food at affordable prices 👌🏽
One of the best businesses for dogs…
One of the best businesses for dogs around. Lovely people over the phone, very caring and go above and beyond to make sure you and your pups are happy.
I wouldn't use any other busness for raw, the deals are amazing, my dog tries different food every time, we love the variety and new things are always being added to the site.
Fantastic food and brilliant reliable…
Fantastic food and brilliant reliable delivery, both my cane corso and American Akita are loving their raw food
Great company
Great company, very informative on different brands of foods. Great delivery service.
Quality products and great service
Quality products and great service. Can't go wrong with Go Raw.
Great service & products
We have set up a weekly subscription for food deliveries. The company were extremely helpful with this and its so handy to know the delivery will be here each week. Great product and the dogs love their raw food and treats!
The quality and huge variety of raw…
The quality and huge variety of raw food to treats is amazing. The site is so easy to use and delivery is very efficient
Product is high quality
Product is high quality, good value and delivered exactly when stated. My furry friends are thriving since I switched.
Great quality food
Great quality food. Customer service great too - they responded very quickly to my query.
Great service we have been using Go raw…
Great service! We have been using Go raw for a couple of years now. The food always arrives frozen and is well packaged. Also the dog loves it....which is lucky really.
My third order
My third order, fortnightly, 28 packs.
I wrote no substitutions, but received three bird feast that I'm not sure my dog will eat, 6 packs of it. No courtesy call to say they're out of stock of surf n turf, or choice of replacement. I did order 2 packs of three bird to try him with it. It's half defrosted, that's not good for chicken, or indeed any poultry. So now I'm 6 meals short, won't risk salmonella from refrozen poultry.
Sorry, Go Raw, you've lost my custom... hence this review. Should have read reviews before buying from you, because they're not good on here.

Vastaus yritykseltä Go Raw
Dissapointing
I’ve been a loyal customer of Go-Raw for nearly a year, and while the quality of the food is usually very good, I’m extremely disappointed with how this company handles things when they go wrong.
This is now the second time I’ve received a delivery that arrived partially defrosted, and this time the food had a strong off smell — clearly spoiled. I always order the same product, so I know this wasn’t a one-off. I suspect the issue stemmed from poor handling during the recent heatwave.
On top of that, stock availability is often an issue. I find myself having to check with them before each order to confirm when it will ship. This time, they had to wait for stock to come in, and I believe my order was sent out the same day it arrived at their warehouse — meaning it was in transit for two days and defrosted more than it should have.
The most frustrating part, however, was the customer service response: I was told I could return the product at my own expense for a refund. Expecting customers to cover return shipping for spoiled, unusable raw meat is completely unacceptable. It’s the seller’s responsibility to ensure perishable goods arrive in suitable condition.
Sadly, unless Go-Raw improves both their shipping reliability and customer service, I won’t be placing any further orders.

Vastaus yritykseltä Go Raw
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