The problem was solved. The support staff knew their stuff. They were courteous. They engaged in a positive communication cycle. And I can now access the Real Clear site for the next twelve mon... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
You know those little boxes that say " check here to offset processing charges" and are usually a smallish amount? Well, I subscribed to a local news outlet that pre-populated that box with a yes and... Näytä lisää
I had a problem with accessing certain website as according to these website i had a adblocker installed. The instruction how to solve this for my browser did not work. So I contacted the service desk... Näytä lisää
The problem that I was having was intermittent and frankly hard to diadnose. Yet the support person I worked with (Kieran) over several emails stuck with me as we tried various solutions. Always posi... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Admiral is The Visitor Relationship Management (VRM) Company. Admiral VRM helps thousands of digital publishers worldwide grow visitor relationships and revenue via AI-powered Visitor Journeys that solve several monetization challenges digital publishers face. Admiral's SaaS platform includes registration walls, paywalls and paid subscriptions, donation management, advanced adblock analytics, and revenue recovery, GDPR/CCPA privacy consent, email acquisition, 1P data collection, social growth, and more. For more information, visit us at www.GetAdmiral.com. #relationshipsmatter
Yhteystiedot
747 SW 2nd Ave, 32601, Gainesville, Yhdysvallat
- 844-442-3675
- contact@getadmiral.com
- www.getadmiral.com
4,8
Erinomainen
71 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Professional lovely customer service…
Professional lovely customer service experience due to prompt response and quick resolution of my issue.
8. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thank you, Alfred! We're thrilled to hear you had a great experience with our support team. Customer Love is in our DNA and a cornerstone of how we choose to navigate this world each and every day as a business and team. Your kind words mean a lot to us.
If you ever need assistance in the future, simply click the "Contact Support" link at the bottom of the window to reach out for help. Have a lovely day!
Regards,
The Admiral Team
Top-notch assistance
The entire support process was excellent, and each response was very rapid. Sarah was very patient through connection problems on my end, and her obvious skill and intelligence helped me resolve the problem.
7. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thank you so much for your kind words! We're thrilled to hear that your support experience was top-notch. Rapid, helpful support is what we strive for, and we're delighted that our team delivered on that for you today. If you ever need further assistance, please reach out. We're here for you. Always!
Regards,
The Admiral Team
Pleasant & Knowledgable
Knowledgable, helpful & very pleasant!
29. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thank you for taking the time to share your experience with Admiral! We’re grateful for your feedback and thrilled to see it shared here. It’s rewarding to know our efforts are appreciated, and we look forward to continuing to support the needs and goals of our Publishing partners, their subscribers, and visitors. Thanks again for trusting us to help! Please reach out if there is anything we can assist with in the future.
Regards,
The Admiral Team
Horrendous experience
Horrendous experience. Had to give it a star to write review. It deserves 0 star. If this company is not a scam, it acts as tho it is one. Somehow insert themselves into computer and prevent me from watching many things i've had no problem watching before. They insist i turn off adblocker even tho i've told them over and over I do not have adblocker. They make a pretense of helping with a bunch of discombobulated senseless emails. This has been going on for a week.
3. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thank you for your feedback. We’re sorry to hear about your experience and would like to clarify that our technology does not install anything on your device. Instead, it detects ad blockers or privacy tools that may impact a publisher’s ability to monetize their content, which is essential for keeping their site operational and content accessible.
If you’re not using an ad blocker but still see messages, it’s possible that other privacy settings or tools—such as VPNs, tracker blockers, browser extensions, device settings, or network configurations—might be affecting your experience. We’d be more than happy to help you troubleshoot these if you decide to give it another try.
If you ever encounter an ad block message on this or any other site in the future and need assistance, simply click the "Contact Support" link at the bottom of the message to get assistance.
Regards,
The Admiral Team
They have ZERO value
They have ZERO value, who do they assist at Anything? Why do they exist?
28. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Hi Ken, thank you for sharing your feedback. We are sorry to hear about your frustrating experience.
Admiral partners with website publishers to help them manage their content and ad-blocking traffic. The publisher of the site you visited chose to implement our service.
Our goal is always to provide a smooth experience, and we would be happy to look into the specific issue you encountered. Please feel free to reach out to our support team at support@getadmiral.com with the name of the website you were on.
Regards,
The Admiral Team
This appeared on my website out of the…
This appeared on my website out of the blue and I'm not sure why. When I contacted the customer support, they replied quickly, and when I told them it was on my website, they completely ghosted me and never answered back. I'll have to find a way to get this off my website, but they have hacked it!
5. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Hi Sarah, thank you for sharing your feedback. We are sorry to hear about your frustrating experience.
Admiral partners with website publishers to help them manage their content and ad-blocking traffic. The publisher of the site you visited chose to implement our service.
Our goal is always to provide a smooth experience, and we would be happy to look into the specific issue you encountered. Please feel free to reach out to our support team at support@getadmiral.com with the name of the website you were on.
Regards,
The Admiral Team
Nefarious software
When this appears on a website telling me to disable my Adblocker, I do not continue to the site. The fact the software still blocks access when you disable any adblocking software leads to this software causing websites to lose visitors. Something I doubt Getadmiral customers will be happy with.
17. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Hi Neil, we understand your frustration. The behavior you're describing—where access is still blocked after disabling an adblocker—is almost always caused by a browser's cache not clearing correctly or a second privacy extension still running. It is not the intended function of our software.
Publishers use our tools to open a line of communication with visitors about the value exchange that supports their content. Our goal is to make that process as smooth as possible. If you can notify our support team at any time by emailing us at support@getadmiral.com, please include the site you were on so that we can investigate this further should it happen again.
Regards,
The Admiral Team
A horrible experience for privacy-conscious visitors to your website
Admiral offers a truly horrible experience for privacy-conscious visitors to websites that use it's VRM technology.
In a lot of cases, Admiral offers no "Reject all" option when it comes to tracking and data sharing options.
It's list of "partners" is enormous, and gives a false sense of security because scrolling through the first half shows all of the toggles for sharing data as "off". However, if a visitor keeps scrolling (and this can take some time because there are so many), they will find a great many "Legitimate interest" toggles are on. There is no way to switch them all off in one go, so the visitor is forced to either spend a great deal of time scrolling through the list and switching the activated toggles off, or just give in and either accept them or leave the website.
I suspect a great many visitors will take the second option and just accept the settings, whether they like it or not, to be able to access the content. This is a horrible way to do business; it forces the visitor into a war of attrition, beating them down with the sheer weight of the task of clicking switches to protect their privacy.
I refuse to engage with any website if I see that they use Admiral's technology; I just close the page.
I have read reviews that suggest that, for the websites that buy into Admiral's products, their experience as a client is very good. But I would urge any prospective clients to consider the experience they are setting up for visitors to their websites because, in my experience, it is difficult and borderline hostile for visitors who want to have control over what data they share. There are other options that will not alienate your audience to this extent.
24. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Hi Philip, we appreciate you taking the time to share such a detailed perspective. Creating a transparent and straightforward privacy experience is a goal we share with our publisher partners.
The publisher configures the options you see on any given site to meet their specific needs. We are constantly working to provide Publishers with the best and most flexible tools to meet those needs.
Again, we appreciate your passionate feedback, and we will ensure that this is shared with our team for their consideration regarding the ongoing development of this tool.
Regards,
The Admiral Team
Just bad
Just bad. Default option is trying to get you subscribed to a lot of cookies to sell data
28. elokuuta 2023
Oma-aloitteinen arvostelu
Illegal malpractise around adsense
4. elokuuta 2023
Oma-aloitteinen arvostelu
I have disabled the adblocker as…
I have disabled the adblocker as requested, but I am still getting requests to disable it thus rendering the originating website unusable.
They do not respond to emails
[I eventually heard from them 18 months later. They acknowledged that they need to do better. I have adjusted the rating to 3 stars. Hopefully, a corner is turned.]
26. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thank you for allowing us the chance to make things right. We sincerely apologize for the delay in addressing your concern and appreciate your patience as we ensured the issue was fully resolved. We're continuously committed to providing faster, more proactive support as we grow, and are expanding our team, resources, and tools to better serve each person with the exceptional care they deserve. If there's anything further we can assist you with, please don’t hesitate to reach out. We are here to help.
Regards,
The Admiral Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.