The problem was solved. The support staff knew their stuff. They were courteous. They engaged in a positive communication cycle. And I can now access the Real Clear site for the next twelve mon... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
You know those little boxes that say " check here to offset processing charges" and are usually a smallish amount? Well, I subscribed to a local news outlet that pre-populated that box with a yes and... Näytä lisää
I had a problem with accessing certain website as according to these website i had a adblocker installed. The instruction how to solve this for my browser did not work. So I contacted the service desk... Näytä lisää
The problem that I was having was intermittent and frankly hard to diadnose. Yet the support person I worked with (Kieran) over several emails stuck with me as we tried various solutions. Always posi... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Admiral is The Visitor Relationship Management (VRM) Company. Admiral VRM helps thousands of digital publishers worldwide grow visitor relationships and revenue via AI-powered Visitor Journeys that solve several monetization challenges digital publishers face. Admiral's SaaS platform includes registration walls, paywalls and paid subscriptions, donation management, advanced adblock analytics, and revenue recovery, GDPR/CCPA privacy consent, email acquisition, 1P data collection, social growth, and more. For more information, visit us at www.GetAdmiral.com. #relationshipsmatter
Yhteystiedot
747 SW 2nd Ave, 32601, Gainesville, Yhdysvallat
- 844-442-3675
- contact@getadmiral.com
- www.getadmiral.com
4,8
Erinomainen
71 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Quick responces, very polite
They were very polite, responded quickly and got my problem sorted very quickly.
7. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
We’re so happy we could jump in and get things sorted fast — thanks for the lovely review!
Regards,
The Admiral Team
Fast and thorough response.
14. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thanks for your review — we’re here whenever you need us again!
Regards,
The Admiral Team
Kieran Diaz - Excellent Service
Kieran Diaz. She is with Admiral Support. She stepped right in, learned about the problem, and Admiral adjusted my account in such a way that went far beyond good (or excellent) customer service. Due principally to the fact that Kieran represents Admiral, I give them 6 stars. -- Doug Barfield
3. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Good day, Doug.
Thank you so much for your kind words and for recognizing Kieran’s exceptional service! We’re thrilled to hear that they went above and beyond to resolve your issue. Customer support is at the heart of what we do, and we’re lucky to have Kieran on our team.
If you ever need anything else, we’re always here to help. Thanks again for your review of your experience with our team — we’ll gladly take those 6 stars! ⭐️⭐️⭐️⭐️⭐️⭐️
Best,
The Admiral Team
Fixed my accounts
I did not realize I had two accounts and it all got very confusing. They figured it out and fixed it right away.
11. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thank you for taking the time to write a review about your experience, Linda! We're so glad we could quickly help sort out the account confusion for you. Our team is here to assist in making things as timely and seamless as possible. If you ever need anything else, please don’t hesitate to reach out!
Best,
The Admiral Team
Courteous and helpful customer service…
Courteous and helpful customer service that hangs in until the issue is resolved.
11. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thank you, Sal, for your fantastic review!
We're delighted to hear that our customer service team provided courteous and dedicated support to resolve your issue.
Your satisfaction is our priority, and we truly appreciate your kind words. If you ever need assistance in the future, we’re always here to help!
Best regards,
The Admiral Team
Expert assistance.
5. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thank you for taking a moment to write a review and share your experience with us. We appreciate you Gary, if you ever need anything at all, don’t hesitate to reach out. We’re always here to help.
Best regards,
The Admiral Team
They fixed my issue with site.
21. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Good day, William.
We're so glad that we were able to help get this addressed for you.
If you ever need anything at all, don’t hesitate to reach out. We’re always here to help.
Best regards,
The Admiral Team
Outstanding professionalism and customer care
The Admiral representative, Kieran Diaz, went far above and beyond to resolve the problem I was experiencing with AdBlockers. Not only did he engage with me during two ZOOM meetings which he set up, but he also had multiple discussions with colleagues to find a resolution. The problem was completely sorted out, thanks to Kieran's professionalism and high standards of customer care.
17. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thank you kindly for your wonderful review, Jimmy! We’re thrilled to hear that Kieran went the extra mile to ensure your experience was nothing short of exceptional. His dedication to customer love-centered support and problem-solving is exactly what we strive for at Admiral.
More importantly, we appreciate you recognizing the power of your choices online. By allowlisting your favorite publisher, you’re not just resolving an ad blocker issue—you’re actively supporting the very websites that bring you the news, stories, and content you value. It’s a simple but impactful way to ensure the internet remains a thriving space where creators, journalists, and businesses can continue to serve their communities.
If you ever need anything at all, don’t hesitate to reach out. We’re always here to help.
Best regards,
The Admiral Team
I needed to cancel my Mediaite…
I needed to cancel my Mediaite subscription, simply because I couldn’t take any more Trump news (it’s an excellent site), and the people who helped me were wonderful — prompt response with zero runaround. I’ll be back, thanks to them.
20. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thank you for sharing your experience, and we're so glad we could assist you quickly and to your satisfaction.
We also want to take a moment to acknowledge the vital role of independent journalism and the free press in keeping us informed. While a break is sometimes needed, we hope you'll return when you're ready. Staying informed helps ensure these critical voices can continue doing their important work.
Thank you again for your kind words, we love supporting our Publishing partners and the many they serve. We look forward to welcoming you back when the time feels right for you.
Regards,
The Admiral Team
When I see Admiral I leave the site
As soon as I visit a website that uses Admiral I just leave right away. Their consent management is awful, it is borderline blackhat. I take it as they put a lot of effort into making it as difficult, annoying and time consuming to opt-out for visitors. The lists of partners can be in the thousands, and there is often no "withdrawal consent / decline all" button.
Admiral is by far the worst consent management tool out there, and any content providers who uses them should really look at finding a better option.
30. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thank you for sharing your concerns regarding our consent banners. We take compliance and user experience very seriously, and your feedback is valuable in helping us review and improve our approach.
We strive to provide our customers with a range of consent mechanisms compatible with applicable regulations and industry standards including the IAB TCF framework. We acknowledge that it is essential for users to have an easy and transparent way to manage their preferences, and are confident in our product's ability to meet our customers' cookie consent compliance requirements.
We have shared your feedback internally for review. If you have any further suggestions or would like to provide additional feedback, please feel free to contact us directly.
Regards,
The Admiral Team
Kieran was great
Kieran was great, but they couldn't solve my problem so I had to cancel my subscription to the paper. That was very disappointing.
16. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Hi Erica,
Thank you for your feedback. We're pleased to hear Kieran provided great support, and we sincerely regret that we couldn’t resolve the issue to your satisfaction before you felt the only recourse available to you was to cancel the subscription.
If you ever choose to return or need assistance in the future, we’d love another chance to help.
Regards,
The Admiral Team
Had a problem accessing WKYC
Had a problem accessing WKYC, my local news channel, my adblocker would not let me in, messaged customer service, and in no time it was all figured out and good.
16. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thank you so much for your 5-star review! We’re glad our team could help you quickly resolve the issue and get back to accessing WKYC, your local news channel. Your smooth experience is precisely what we aim for, and it’s great to know we delivered.
If you ever need assistance again, don’t hesitate to reach out. We’re always here to help!
Regards,
The Admiral Team
Great Customer Service
I had a Technical Problem and the Customer Support person clearly cared about helping me to resolve it as quickly as possible.
9. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thank you, Dan! We're thrilled to hear you had a great experience with our support team. Customer Love is the cornerstone of how we choose to navigate this world each and every day as a business. Your kind words help us know we're on the right path.
If you ever need assistance in the future, simply click the "Contact Support" link at the bottom of the pop-up engagement message to reach out for help. Have a lovely day!
Regards,
The Admiral Team
Good Customer Service
The staff answered all my questions and has good customer service.
Mark Carlson.
5. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thank you so much, Mark! We're glad to hear that our Customer Love Support Team was able to assist. If you ever need further assistance, please reach out. We're here to help. Always!
Regards,
The Admiral Team
I have never got a quicker response…
I have never got a quicker response once I reached out for assistance. The suggestions that were given to me lead me to find what appears to be the source of my problems.
9. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thank you so much, Chip! We're glad to hear that our Customer Love Support Team was able to assist. If you ever need further assistance, please reach out. We're here to help. Always!
Regards,
The Admiral Team
I have had major problems with fraud…
I have had major problems with fraud attempts on my credit card, which resulted 1n cancellations of several cards. On each occasion, I called Admiral support and got help from Kieran and Sara. Both were very helpful, patient, and courteous and were a pleasure to work with. Both are real assets to Admiral.
6. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thank you so much for your kind words, Larry! We're thrilled to hear that your support experience was top-notch. Rapid, helpful support is what we strive for, and we're delighted that our team delivered on that for you in their interactions with you. If you ever need further assistance, please reach out. We're here for you. Always!
Regards,
The Admiral Team
Went above & beyond!
Admiral went out of their way to help me with my issue. In the end, I solved the problem myself, but I appreciate all the time & effort put into my one on one appointment. Nice one, Admiral! Kieran was top-notch!!
6. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thank you, Bryan! We're thrilled you had a great experience with our support team. Customer Love is in our DNA and a cornerstone of how we navigate this world daily as a business and a team. Your kind words mean a lot to us.
If you ever need assistance, click the "Contact Support" link at the bottom of the window to seek help. Have a lovely day!
Regards,
The Admiral Team
REAL, TRUE CUSTOMER SERVICE
REAL, TRUE CUSTOMER SERVICE!!
I couldn’t have asked for more professional service than I received from Kieran Diaz!
I had subscribed to a local paper, but wasn’t getting it. I contacted Admiral for help. Kieran worked on my concerns and issues for a couple of weeks until she finally found the issues that I had created myself. Everything is working great now. Thanks to Kieran, and her persistence to help, I am now getting my paper
Thank you, Kieran!
tac
3. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thank you so much for your kind words! We're delighted that our team has reached this level of professional support for you today. If you ever need further assistance, please reach out. We're here to help. Always!
Regards,
The Admiral Team
Problem Solved
After trying for almost 24 hours to login to American News Paper, I was finally connected to a Representative name Kieran Diaz that was able to resolve the problem within 15 minutes, He was Professional, Patient and helpful.
20. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
We are so glad that Kieran was able to help get this addressed quickly for you. Please reach out to us directly if you need anything in the future. We are here to help.
Regards,
The Admiral Team
My query
I had a quick response to my query.
Kiran was very professional!
Many thanks 😊
18. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Admiral: The Visitor Relationship Management (VRM) Company
Thank you, Ed! We’re delighted to hear that Kiran provided you with a quick and professional response—delivering exceptional support that reflects our Customer Love values is what we strive for every day. If you ever need assistance in the future, simply click "Contact Support" at the bottom of the engagement message. We’re here to help. Have a lovely day!
Regards,
The Admiral Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
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Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.