Furniture Village - Staples Corner Arvostelua 

Sales person Arvind engaged with us in a polite courteous manner. Offered us discounted delivery and putting together of furniture item.

I found the sales consultant very helpful and patient. Made it easy for me to choose my new mattress!

Fizz Hussain
Fizz Hussain was an amazing helper! His kindness and welcoming nature made my experience with Furniture Village truly pleasant. A great businessman who goes above and beyond - Thanks a lot.

Arvind served us in the best way. Advice was brilliantly.

A great variety of the items we were shopping for. The assistants / sales people were friendly, professional and gave us the time to make up our minds. It was also good that the advice given was what we needed to help us decide on what we wanted.

The person who serve me was wonderful, is name was hamed the. Store is in staple Conor.

Every time I came I made sure to be seen by Fizz. Fizz helped me so much until we finally just placed our order. Many thanks for your time and patience.
Much appreciated
Michelle

Purchased a Hypnos Bed and a Nicoletti Sofa from furniture village in March2025. I am heavy but not very overweight at 87kg. I advised them that I previously had problems with a Hypnos Bed which I purchased from John Lewis and problems were resolved as their after sales was excellent. We have been buying from FV for 30yrs and never had problems. I reported a similar problem to my old bed with the new bed in May - the top was sagging, squeeks and is prone to tear- Hypnos are still using a form of cardboard so I think this is poor construction especially disappointing given what they charge for these beds. 9 months on, the base has been replaced but the problem remains (I've offered an inexpensive, tried and tested solution which is to put an 18mm plywood top on the base and cover it with a matching fabric) and sadly there isn't anyone at FV who is taking responsibility to sort this out and Hypnos won't speak to me directly. I'd like to give them the benefit of the doubt that they will sort this out eventually but it is very frustrating and a waste of time and money for everyone. I also reported a problem with the Sofa and no one has followed up - I'm going to have to keep chasing.

Stay away from this furniture store. Placed an order for a dining table and chairs in June. Chairs came damaged twice. Rang the store on multiple occasions, ignored each time. Head office are incompetent, still waiting for a refund for the chairs. The price of the table has been reduced since we placed the order. Apparently there is no complaints procedure at Furniture Village

I was happy with service and help I got

Great customer service, Fizz was very attentive and asked all the questions tailored around our day to day and usage case, and based sofa recommendations on this info. Very easy to purchase a sofa and was happy with the flexibility with payment plans too. Would recommend a visit to Staples Corner.

The person who served us was brilliant very professional to the point and helped us in many ways to get ourselves a nice bed and other pieces of furniture.🪑

I needed a lot of guidance to help me decide on which design of a particular sofa would fit into my sitting room. Fizz was on hand to very patiently assist me, which was very reassuring and made me feel confident I was making the right decision. He did not “hard sell” the items to me but gave me the space and time to decide on what I wanted which was a refreshing change.

Extremely disappointed by the ongoing delays to my bed order placed on 11/10/25. The original five-week delivery estimate was moved to early December, and I have now been informed of a further delay to 21/12/25–28/12/25. This means the delivery will take nearly three months, which is unacceptable.
Contacted Staples Corner branch to speak to manager, Darren but was told he was not available on several occasions. Did not return call either. Very disappointed in service.

The service was quick. The stuff answered the questions patiently and provided details that made de buying decision easy and fast.

Ahmed is a nice guy. Good to have him as our sales. He helped us to fund the best mattress for us.

Helpful staff. Fizz helped me choose and has good product knowledge.

Mr Fizz Hussein offered me excellent customer service. This furniture company is highly recommended.

We were served by Fizz at the Furniture Village store at Staples Corner Retail Park. He helped us with our purchase of two bedside tables. Excellent customer service with clear explanation and relevant information provided. Thanks again.

Fizz was very knowledgeable on the range and options, wasn't pushy and didn't rush us. Dedicated time and attention which left us with all our questions answered which ultimately made us comfortable with completing the purchase.