Furniture Village - Leeds Arvostelua 

Just bought a corner sofa from the Birstall store. Was met with a warm welcome from Richard, he was brilliant made the decision quick and easy.

Visited the Leeds store. Excellent service from Richard made buying my sofa really easy. Good value too!

The person who delt with us and our purchase we could not fault he went above and beyond very polite and helpful

It was a pleasure to shop there we were greeted with a lovely man and a great smell.Richard was helpful but not annoying he advised us then left us to wander at our own pace no pressure.

Mike was very pleasant, willing to help the wife who has some problems walking. He explained all aspects of the chairs we were looking at and made the decision to buy easy.

Courtney was excellent. She gave us lots of info without being pushy or intrusive at all and also gave us a really good deal.

Excellent Customer service from Mike, helped us look at many options before allowing us time to go away and come back to purchase. Looking forward to receiving the new sofa.

Ash (leeds store)was really good and did a good deal for me. Not pushy very good to deal with. Pleasant experience

Great range, well displayed and extremely helpful staff. We will be calling in again very soon. Thankyou

We had some great support from Mike who was patient and helpful. The amount of choice was great

The salesman iffy was polite patient and did not rush us he was on hand for advice and was quick and helpful.

Good customer service

I spoke to Natalie over the phone she was extremely helpful aswell as professionally and hopefully my complaint will resolve.

Awful. Ordered a bed 28 March. They sent half of it wrong. Still no replacement. Customer service is none existent. Exhausting trying to get anyone to take responsibility. Will never ever shop here again

We had a great experience, Zak was attentive but gave us breathing space without being pushy. He listened to our needs and offered a range of options.

It made the whole process enjoyable and we came away feeling confident with our choice. He really took the time to explain everything in detail to us and I’d highly recommend. The quality of the furniture, the different styles and ranges along with fabric and colour options was great and I would highly definitely recommend.

We were greeted by a gentleman named Mike. He was very helpful abd informative with regard to our purchases

Absolutely awful. Firstly they add on £410 for insurance without telling us, then when we complained say we will lose £200 furniture discount if they take it off!! We are seeking legal advice over that part of our awful experience.
Secondly we ordered quick delivery items on 17 june to be delivered asap after 1st july when got keys....so 15 days plus after ordering. .. well its 20th july and still no furniture. They just take your money and dont care! Excuse given is the dekivery man has rolled a van so they are a man and van down. Total bobbins. Section 75 refund methinks.

Great staff member,not pushy but knew his job and his stock. Found out what we needed and quickly directed us to the most suitable products. The product we chose exceeded our expectations as did the delivery and assembly costs. Provided it arrives within the specified time frame we will be very very happy customers.

Hiffy took the time to find out what we wanted and sorted our order out very quickly.
He was a pleasure to deal with

Mike was very knowledgeable about the products he sells. Was very understanding about what i needed from the furniture & was very patient with my indecisiveness. Very happy with the customer service.