Furniture Village - Cambridge Arvostelua 

Excellent service.
From entering store, support with selection of product, including measures and advise based on our kitchen size, I was heavily impressed. The individual serving us was exceptionally helpful and also added the personal touch to involve and speak to my family before and after the sale, lots of effort made, which made it a pleasant experience. I cannot recall the individuals name but have included the order number within my review so that the company can acknowledge our experience with him. I was also informed of a 6 week lead time, however 4 days after the purchase, I received a delivery date offer which was two 3 weeks faster. Product also excellent, large wooden kitchen table, bench and 4x charis, all high quality. Highly recommend.

Aaron was very helpful and knew his stuff!!
Shopping for my Mum for after her hip replacement and had excellent skills in helping decide which armchair would be best for her.

Peter was great on explaining the options on several of the table and chair options. Very knowledgeable and friendly. Shop layout was great also. Able to sit and try out the various chair options. Quick ordering experience and at our own pace on deciding. Great experience

I had a great experience when buying my first sofa. I was greeted by Aaron who pointed me in the right direction. This is my first time buying a sofa so it was great to be guided through this. Overall I had a great experience

Excellent service from choosing the furniture to delivery. Supportive sales consultant (Ben-Cambridge) who listened and went above and beyond in spending time with me to decide on the good and expedited delivery in response to urgent need.

Great service, with Azzdean Seffras, great Salesman, service was exceptional

Lovely shop and very good price and service very happy

The guy who helped us was great, very professional and offered guidance on products.

Quality was not up to the mark

Delivery was late due to the sofa being stored in 2 wrong warehouses and having to chase multiple warehouses constantly, despite being the customer! Then when it arrived it was faulty and been told it could be 12/14 weeks before it can be repaired. Extremely upset and disappointed

We were moving and needed to buy new furniture. Steve Wong, our Sales consultant was very patient and did his best to get us what we wanted. He is very professional, friendly and a fantastic at what he does. I cannot speak highly enough about Steve. Thank you for a great experience and we got yummy freshly baked cookies which was a bonus

We had an excellent staff member help us during our visit (Azzdean) nothing was too much trouble and he explained everything in detail.
The store itself was comfortable and welcoming. The prices were competitive. More people should visit.

Great service, very knowledgeable, lovely bloke!

Peter was really helpful in showing us various options and putting us in contact with someone who could make sure our new sofa was going to fit.

Very helpful and good customer service.

My whole experience from the buying & delivery has been exceptional.

Great salesman, not pushy , professional with great knowledge. We arrived looking for a 2 seater settee to fit a very specific space and to recline. We were free to look around, but were offered help. We then decided to discuss our requirements with the salesman. He provided excellent help and advice without being in any way being pushy. We purchased a settee that fully fitted the size, type and covering we wanted, with the added bonus it was in the sale. Thank you very much. Great Customer services.

I visited the Village office with a specific requirement regarding the delivery date of the furniture. I asked to be shown only the items that could be delivered by a particular date. After selecting a table and chairs, and being assured that delivery would take place by that date, I paid for the order in full.

Unfortunately, the furniture was not delivered by the agreed date. We then agreed on a delivery date one day later, which was acceptable to me. However, when the table arrived, the stone surface was cracked.

I am now trying to arrange for the replacement table and the remaining two chairs to be delivered, but the proposed delivery date is almost a month later.

This has been a very disappointing experience, particularly as the original delivery date was one of the main reasons for choosing these items and proceeding with the purchase.

Ben Ross was very helpful, as we were needing a settee/corner unit, a specific size, which is smaller than the normal range. After a lot of searching he came up with the perfect one for us.