Flight Centre South Africa Arvostelua 

Highly recommend. Chandre offers excellent service

Very friendly and professional.

Ayanda @Flight Centre Farrarmere is absolutely amazing, she is very attentive and professional. I highly recommend her services.
Thank you Ayanda

Everything was done that i needed. The agent could have been more friendly, but maybe she was having a bad day.

Ronaldo at Cavendish is fantastic. Thorough, prompt & efficient.
Thanks Renaldo.

Worcester Flight Centre has the most amazing lady that assisted me with travelling arrangements numerous times over the years. I leave everything in her hands and she always makes it happen. Her name is Lizmar Van Der Mescht

I planned a surprise anniversary trip for my husband and myself. Christa assisted me and went above and beyond to plan us the perfect trip. Not just in planning the trip was she present and fully invested in us but even leading up to the trip she made sure we had everything we needed. After our trip she still contacted us to ask how the trip went and ensured that I was reimbursed for any money I was due. Honestly the best travel agent I have ever experienced and would highly recommend her to anyone! Thank you Christa for a truly phenomenal experience

On July 2024 Zanri De Lange (FLIGHT CENTRE SA) arrenged our first International trip to DUBAI for me en my Wife, en again on July (Last month) 2026 Zanri De Lange arrenged our 2nd International trip to Thailand. Both trips was the best because of her, God bless you Zanri you are the best. Looking forward to our next trip.

Schalk van Heerden from Paarl branch,
is absolutely amazing,
We always make use of his services,
He is very attentive & professional,
He makes booking our trips super easy, and always communicates thoroughly giving sound advice when required.
I highly recommend his services.

What a beautiful experience Andrea had given me on my trip to Vietnam. Thank you Andrea

Schalk van Heerden at the Paarl Mall branch was professional, efficient and knowledgeable about the applicable flights I needed for my Scandinavian business trip. I can highly recommend his service!

Demesha Govender was knowledgeable and efficient and responded quickly to my questions.

It's great working with Barennd as he gave me feedback all of the time. He was also very patient as I kept on changing instructions frequently

The understanding and politeness we received from your consultant Kent was refreshing and very heartening in our dire moment of illness.
Thank you very much Flight Centre.
Service was extremely efficient.

Farah was unbelievable today. She went out of her way to assist us in a very tricky situation. She was a star and I would recommend her to anyone .

Excellent service. Thank you Tarryn

Great service from Schalk at the Paarl branch!

I thought there will be no replacement after Elizna but I have found a full hands on service guidance. Nandi as I called you mom, you are the best.

We had an absolutely wonderful experience with Kanyisa Tuswa from Flight Centre in Worcester, Western Cape.

When we first approached her, we were hoping to book a trip to Zanzibar. Instead of simply selling us what we initially wanted, Kanyisa took the time to understand exactly what we were looking for. She honestly explained that, at the time, Zanzibar didn't offer the best all-inclusive package for our budget and expectations. She recommended Mauritius instead, and it turned out to be the perfect choice for our very first international holiday.

From the beginning, Kanyisa was incredibly professional, knowledgeable, and genuinely invested in making sure we had the best possible experience. What stood out most was how excited she was for us. Every time we saw her at the shopping centre, she would remember us, ask about our trip, and recall all the little details we had shared—even though she was helping many other clients at the same time. That personal touch made us feel truly valued.

Thank you, Kanyisa, for your honesty, enthusiasm, and exceptional service. You didn't just help us book a holiday—you helped create unforgettable memories. We highly recommend Kanyisa to anyone looking for someone who genuinely cares about finding the best holiday for them.

I recently recovered from breast and cervical cancer. My dream has always been to visit Zanzibar. I've just turned 60. in order to celebrate my life, I decided to make my dream come true.
I went to Flight Centre Cresta Randburg entrusting them with my dream vacation. Tshepiwe my travel agent booked a week at Chuime Beach Resort. Tshepiwe told me that all drinks were included except for alcoholic beverages. Tshepiwe told me that there was a beautiful beach just a ten minutes walk from the resort.
I asked Tshepiwe if there was good bird watching at the resort and she assured me that there was.
I asked Tshepiwe to ensure that we had twin beds as I was going with my daughter and as we are both restless sleepers and we didn't want to share one bed.
Tshepiwe said she would book us twin beds.
Tshepiwe then told me that I need to take out travel insurance We didn't bring our passports and Tshepiwe said not a problem. We could do it any time. A few days later my daughter and I came to Flight Centre with our passports but it was Tshepiwe's day off, another staff member, Clara helped us. She said we needed to take out travel insurance. This came to three thousand rand. I was happy to take out insurance as my daughter suffers from epilepsy and if she had a seizure I needed to know she would be looked after but was never asked if we were members of a medical aid as some medical services provide help for out of country travel. I returned home satisfied that we had paid for our trip in its entirety. Early the next morning however, Tshepiwe phoned to say that we still needed to take out travel insurance to get into Zanzibar. I feel that I was doube charged for insurance This was over and above the travel insurance that we had already paid for with Clara. We were now six thousand rand over our budget.
We arrived at Chuime beach resort to find out that ALL drinks were charged to us including tea, coffee, juice, cooldrinks and even water, we were not prepared for as we were informed by the travel consultant, this ate into our budget so that we ended up only able to pay for one excursion away from the resort.
There is ABSOLUTLY NO beach at the resort except for a filthy, dirty foul smelling fisherman's beach. I tried to walk on that beach and was accosted by every fisherman demanding that I pay money to walk on the beach. The fisherman went out every night at hightide and would return in the morning and all we heard all day long was shouting yelling and the banging sounds of fishermen repairing their boats. Moreover, there was no birdlife whatsoever except for scavenging House crows eating bits of fish and bait. It was absolutely clear to me that Tshepiwe had never been to Chuime Beach Resort and merely answered all my questions with the answers she thought I wanted to hear. In the name Chuime Beach Resort one would expect to find a beach but to no avail.
When we were shown to our room I noticed one double bed in the middle of the room. Tshepiwe didn't even bother to book twin beds. Neither my daughter nor I had a good night's sleep. Our toilet didn't flush. We had to report that and wait for it to be repaired. I took a shower after the dusty hot journey only to find the shower flooded the bathroom. I reported it and had to wait for the showerhead to be repaired. We spent an entire day with no water and experienced power outages constantly. Moreover, the resort ran out of Coke, Sprite, milk, ice cream and sweetener. This is not what I expected from a sixty-five thousand Rand holiday.
The final blow came when we were ready to leave and were told that we had to pay an infrastructure charge. This was a huge amount of dollars. I was shocked. I have no problem with this policy. My problem was that nobody from Flight Centre warned me about this charge. I went to a travel agent so that I didn't have to find these things out for myself.
I have written to Flight Centre several times. I have spoken to Ingrid from Flight Centre Cresta and Lloyd Machiri (Customer Experience Expert) to no avail. I remain dissatisfied, unheard, resentful and frustrated.
This is not what I expect from a reputable travel agent and find that the service was sub- par by Flight Centre. What this tells me is that the agency has not done their research about the resort and their facilities and that they profess to have training and knowledge. Furthermore I was expecting that as the travel agent inform me of all pending costs as a courtesy as they should know the product that they are selling. I am awaiting for feedback as this is sub-standard service and thus far no satisfaction.

Aviva Cook
Your dissatisfied Customer.