Tom was fantastic. He made the task of talking through buildings and contents insurance easy to understand and kept it relevant with simple clarification questions. Tom took away the hard work for me... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Rosie was brilliant. She went through everything in simple terms so I could understand. This is my first home so everything is quite new to me but she made the process of getting my insurance so much... Näytä lisää
Yritys on vastannut
First2Protect have always acted professionally and friendly in every conversation I have had with them arranging insurance cover. They have gone above and beyond with their assistance and have explain... Näytä lisää
Yritys on vastannut
Oscar was incredibly thorough and took the time to ensure I fully understood the policy and the coverage it provided. He worked quickly and efficiently, arranging everything within just a couple of ho... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
first2protect.co.uk
Yrityksen kirjoittama
- About Us
- We specialise in Property Insurance and believe in providing sound advice and above all, insurance products that our customers can claim on.
- Our Purpose
- We strive to deliver best in class service through our people, by providing specialist property insurance advice and a convenient solution primarily to customers undergoing a property transaction.
- Our Culture
- Our culture is centred around People. We're always searching for ways to do things even better, providing you with the best service and solutions possible. Our four core values, created by our employees, are more than just words. They shape our culture and guide our behaviours in everything we do. They bring us together. And how we live them every day inspires us all.
- Our Core Values
- We put People First; giving selfless consideration to our Customers, Colleagues and Partners. We strive for Continuous Improvement of our service, People, brand and products. We Take Ownership by being pro-active and delivering on promises. We Enjoy the Journey by being positive, seizing opportunities and celebrating achievements.
Yhteystiedot
1st Floor, Keble House, Southernhay Gardens, EX1 1NT, Exeter, Yhdistynyt kuningaskunta
- 01392 849750
- customerservice@first2protect.co.uk
- www.first2protect.co.uk
4,9
Erinomainen
8 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service
Got through quickly and the lady I spoke to dealt with my call quickly efficiently in a friendly manner
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear you were able to get through quickly and that your query was dealt with efficiently and in a friendly manner. We appreciate your kind comments and are pleased you had a positive experience with our service.
I spoke to Oliver Raynor
I spoke to Oliver Raynor. He was very helpful! Unfortunately he couldn’t help but it was refreshing speaking to someone who provided full transparency.
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're pleased to hear Oliver was helpful and provided clear, transparent information throughout your enquiry. While we're sorry we couldn't assist on this occasion, we appreciate your kind comments and are glad you had a positive experience speaking with them.
Excellent level of service from Oscar…
Excellent level of service from Oscar today to assist me with procuring my home and buildings insurance!
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear Oscar provided an excellent level of service while helping you arrange your home and buildings insurance. We appreciate your kind comments and are pleased you had such a positive experience with us.
Excellent Customer service by Joel Gray
Joel Gray was very helpful and took his time to help me find a good price. Whenever I didn’t understand something, he was patient and explained it by giving me examples. He was always willing to help and made the whole experience easy and comfortable.
I am very pleased with Joel’s customer service. He was kind, patient, and professional. I really appreciate all his help and would definitely recommend his excellent customer service!
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your fantastic feedback. We're delighted to hear Joel took the time to explain everything clearly, answer your questions with patience, and help you find a suitable policy at a great price. We truly appreciate your recommendation and are pleased they made the whole experience easy, comfortable, and stress-free.
I spoke to Jamie
I spoke to Jamie. Went through everything and gave me a quote which was better than my renewal. I'm old & don't want to read online on my phone. He sent the paperwork & called back as promised. A kind and understanding chap.
7. syyskuuta 2026
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear Jamie took the time to go through everything clearly, provide a competitive quote, and follow up as promised. We really appreciate your kind comments and are pleased they made the process straightforward and comfortable for you.
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear you received great service and found the experience professional throughout. We appreciate your kind comments and are pleased we could assist with your insurance needs.
Always had a great home insrurance…
Always had a great home insrurance quote from Frist2Protect and today was very helpful at ensuring policy was cancelled and outstanding balance refunded
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're pleased to hear you've consistently received great value from your home insurance with First2Protect, and that our team was able to assist with cancelling your policy and arranging the refund of your outstanding balance promptly. We appreciate your continued support and kind comments.
Great service!
7. syyskuuta 2026
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear you received great service and had a positive experience with our team. We really appreciate your support and recommendation.
I had a call with Oliver for a…
I had a call with Oliver for a quotation, he was very informative and made sure I understood what each policy would cover and what would work best for my house. He was extremely pleasant, professional and knowledgeable.
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
We're delighted to hear Oliver provided such informative and professional service while helping you explore your insurance options. Thank you for your kind feedback, and we're pleased they took the time to ensure you fully understood the cover available and found the right policy for your home.
A positive and pleasant experience..The…
A positive and pleasant experience..The phone was answered quickly and the customer service adviser wasfriend!y, understanding and very helpfu as always.
8. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear you had such a positive experience, with your call being answered quickly and our team providing friendly, understanding and helpful support. We really appreciate your kind comments and continued trust in First2Protect.
This lovely gentlemen Aaron M was very…
This lovely gentlemen Aaron M was very patient and understanding explaining to me the different packages and what they all entice. Very helpful and patient with great customer service. Thanks Aaron M!
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your kind feedback. We're delighted to hear Aaron was patient, understanding, and took the time to explain the different cover options clearly. It's great to know you felt well supported throughout the process, and we'll be sure to pass on your kind comments to him.
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're pleased to hear all of your questions were answered and that you received the support you needed. We appreciate your kind comments and are glad we could help.
From the call to arranging my policy…
From the call to arranging my policy was effortless, thank you First2Protect for all your help with helping me sort my house insurance. James was a great help.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear the process of arranging your house insurance was effortless and straightforward. It's great to know James was able to help, and we'll be sure to pass on your kind comments to him. Thank you for choosing First2Protect.
Wesley was very helpful and supportive
Wesley was very helpful and supportive
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear Wesley was so helpful and supportive throughout your experience. We'll be sure to pass on your kind comments to him.
Excellent and positive service…
Excellent and positive service following phone call enquiry.
2. syyskuuta 2026
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear you received excellent, positive service following your enquiry. We appreciate your support and are pleased we could help.
Am really happy with the professional…
Am really happy with the professional and friendly way Becky handled my recent policy changes and have no hesitation in recommending her should you need to.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your kind feedback. We're delighted to hear Becky handled your policy changes in such a professional and friendly manner. We'll be sure to pass on your comments to her, and thank you for your recommendation.
Being a first time buyer
Being a first time buyer, figuring out what I need for insurance was overwhelming. But the help I received today has really helped me feel at ease and confident with what insurance I’m purchasing is the best option for me.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear we could help make the insurance process feel less overwhelming as a first-time buyer. It's great to know you felt supported and confident in choosing the cover that's right for you. We wish you all the best in your new home.
James was very
James was very. Helpful and polite explained every thing very well
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear James was so helpful and polite, and that he explained everything clearly. We'll be sure to pass on your kind comments to him.
Very helpful
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear you found our team helpful. We appreciate your support and are pleased we could assist you.
Very efficient.
Very efficient.
The lady we spoke to DIDN’T speak too fast so you only got a bit of the conversation.
Really pleased with the service.
I would definitely recommend.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear you received efficient service and that everything was explained clearly at a comfortable pace. It's great to know you were pleased with the experience, and we really appreciate your recommendation.
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