Tom was fantastic. He made the task of talking through buildings and contents insurance easy to understand and kept it relevant with simple clarification questions. Tom took away the hard work for me... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I called to ask First2Protect to make some changes to our Buildings Insurance. I spoke to Wesley Honeychurch who was extremely helpful and very patient, talking me through the entire process and every... Näytä lisää
Oscar was incredibly thorough and took the time to ensure I fully understood the policy and the coverage it provided. He worked quickly and efficiently, arranging everything within just a couple of ho... Näytä lisää
Yritys on vastannut
Rosie was brilliant. She went through everything in simple terms so I could understand. This is my first home so everything is quite new to me but she made the process of getting my insurance so much... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
first2protect.co.uk
Yrityksen kirjoittama
- About Us
- We specialise in Property Insurance and believe in providing sound advice and above all, insurance products that our customers can claim on.
- Our Purpose
- We strive to deliver best in class service through our people, by providing specialist property insurance advice and a convenient solution primarily to customers undergoing a property transaction.
- Our Culture
- Our culture is centred around People. We're always searching for ways to do things even better, providing you with the best service and solutions possible. Our four core values, created by our employees, are more than just words. They shape our culture and guide our behaviours in everything we do. They bring us together. And how we live them every day inspires us all.
- Our Core Values
- We put People First; giving selfless consideration to our Customers, Colleagues and Partners. We strive for Continuous Improvement of our service, People, brand and products. We Take Ownership by being pro-active and delivering on promises. We Enjoy the Journey by being positive, seizing opportunities and celebrating achievements.
Yhteystiedot
1st Floor, Keble House, Southernhay Gardens, EX1 1NT, Exeter, Yhdistynyt kuningaskunta
- 01392 849750
- customerservice@first2protect.co.uk
- www.first2protect.co.uk
4,9
Erinomainen
8 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
From the call to arranging my policy…
From the call to arranging my policy was effortless, thank you First2Protect for all your help with helping me sort my house insurance. James was a great help.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear the process of arranging your house insurance was effortless and straightforward. It's great to know James was able to help, and we'll be sure to pass on your kind comments to him. Thank you for choosing First2Protect.
Wesley was very helpful and supportive
Wesley was very helpful and supportive
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear Wesley was so helpful and supportive throughout your experience. We'll be sure to pass on your kind comments to him.
Excellent and positive service…
Excellent and positive service following phone call enquiry.
2. syyskuuta 2026
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear you received excellent, positive service following your enquiry. We appreciate your support and are pleased we could help.
Am really happy with the professional…
Am really happy with the professional and friendly way Becky handled my recent policy changes and have no hesitation in recommending her should you need to.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your kind feedback. We're delighted to hear Becky handled your policy changes in such a professional and friendly manner. We'll be sure to pass on your comments to her, and thank you for your recommendation.
Being a first time buyer
Being a first time buyer, figuring out what I need for insurance was overwhelming. But the help I received today has really helped me feel at ease and confident with what insurance I’m purchasing is the best option for me.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear we could help make the insurance process feel less overwhelming as a first-time buyer. It's great to know you felt supported and confident in choosing the cover that's right for you. We wish you all the best in your new home.
James was very
James was very. Helpful and polite explained every thing very well
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear James was so helpful and polite, and that he explained everything clearly. We'll be sure to pass on your kind comments to him.
Very helpful
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear you found our team helpful. We appreciate your support and are pleased we could assist you.
Very efficient.
Very efficient.
The lady we spoke to DIDN’T speak too fast so you only got a bit of the conversation.
Really pleased with the service.
I would definitely recommend.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear you received efficient service and that everything was explained clearly at a comfortable pace. It's great to know you were pleased with the experience, and we really appreciate your recommendation.
First 2 Protect are a fine example.
First 2 Protect are so easy to deal with.
Website/portal is probably the best one I have ever come across, it's comprehensive,easy to view documents and re new policies.
5. syyskuuta 2026
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear you find First2Protect easy to deal with. It's great to know our website and customer portal make it simple to view documents and renew policies. We appreciate your continued support and your kind comments.
Easy and stress free
I have just completed my renewal with the assistance of Mohammed Rohman. He was extremely helpful and very polite when dealing with me, thank you.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear Mohammed provided such helpful and polite service while assisting with your renewal. We'll be sure to pass on your kind comments to him.
I have a wonderful experience with…
I have a wonderful experience with Jamie w was a pleasure talking to him
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your kind feedback. We're delighted to hear Jamie provided such a positive experience and was a pleasure to speak with. We'll be sure to pass on your kind comments to him.
Successful change of policy documents.
Everything I needed to know to change my policy was clearly explained by Liz. He took me through every step carefully, and the experience could not have been better.
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear everything was explained clearly and that the process of changing your policy was straightforward. It's great to know you felt supported throughout and had such a positive experience with our team.
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear you found arranging your insurance quick and easy. We appreciate your support and are pleased we could help.
Wasn’t sure what to expect as I have…
Wasn’t sure what to expect as I have never done this before but I spoke to Jamie who made it all very clear and was very helpful with any questions I had
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear Jamie made the process clear and easy to understand, especially as it was your first time arranging this type of cover. We're pleased they were able to answer your questions and provide the support you needed with confidence.
I was helped by Mohammed Rohman
I was helped by Mohammed Rohman, he was very nice and understanding even though I had made a mess of the situation and was stressed out. He stayed positive, calm and helpful. Thank you
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear Mohammed was able to provide calm, understanding, and supportive assistance during what sounds like a stressful situation. We're pleased they could help resolve matters for you and make the process easier to navigate.
Very professional and informative and…
Very professional and informative and helpful, hence why I was able make an informed decision on a product that was suitable for our needs.
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're pleased to hear you found the information and guidance helpful in making an informed decision about a product that suited your needs. It's great to know you received the professional support needed to choose the right cover with confidence.
The service I received was outstanding
The service I received was outstanding. One of the reasons I have a portfolio with them because I can always count on them.
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your kind feedback. We're delighted to hear you've received outstanding service and that we've earned your trust over time. It's great to know you feel confident relying on us to support your insurance needs.
Excellent service from Tom
Spoke to Tom today about some contents insurance for a new property, really friendly, very informative, explained everything to me, including the small print. Really reasonable rates, Would highly recommend
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're delighted to hear Tom was able to explain everything clearly, including the policy details, and help you arrange contents insurance for your new property. We appreciate your recommendation and are pleased you found both the service and rates so positive.
Great Customer Service
I had a call with Jody to discuss a new quotation. She was greatly informative while checking everything we had discussed was understood.
She helped generate numerous quotations to help find the best rate from her panel of insurers and I came away with a strong product in terms of coverage, and at a competitive price as well.
Jody is a great asset to the team at First2Protect
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä First2Protect
Thank you for your fantastic feedback. We're delighted to hear Jody took the time to explain everything clearly, check your understanding throughout the discussion, and explore a range of options to find a competitive policy that met your needs. We really appreciate your kind comments and are pleased you had such a positive experience with our service.
Vastaus yritykseltä First2Protect
Thank you for your feedback. We're pleased to hear you found our service efficient and that your requests were handled promptly. We appreciate your kind comments and are delighted you had a positive experience with us.
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