Ffern Arvostelua 3 967

TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Ffern is a premium fragrance experience. They continue to impress me with their attention to detail and intentionality with each element of their seasonal releases. The fragrance sample is the perfect... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Such a lovely experience. When my package didn’t arrive, they responded with so much care and immediately sent a new one. This is my second seasonal perfume, and I’m honestly in love with the con... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The customer service with this company is the BEST I have ever seen. Other companies should take note. Now, their perfume...I love it! I loathe the synthetic smell most large commercial brands sell... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ffern is a unique experience. Its more than being about fragrance. Its about creativity, organic principles, wellness, connection with nature and the cycle of the seasons. Each fragrance is light and... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kemikalio

Yrityksen kirjoittama

Small batch eau de parfum blended exclusively for the names on our production ledger.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

4 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

The perfume arrived on time

The perfume arrived on time. There is a sample of the perfume to first try, and if not to your liking, you can return the unopened full size bottle, following the link provided after you contact them. All very efficient, and no questions asked. Now just waiting for the refund.

30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi Irene,

Thanks ever so much for the kind words! We're sorry to hear Spring 26 wasn't quite for you, but I am glad that you found our sampling and returns process to be easy and straightforward.

Warm wishes,
All at Ffern

Saanut 5/5 tähteä

Every touchpoint with Ffern is magic

We are all learning to be more selective in our purchasing. It’s a complicated time to be a consumer. But with Ffern, the product, the buying experience, the customer service…perfect
5 stars every time. Every moment with this company feels beautiful.

4. huhtikuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi Shannon,

Thanks for taking the time to leave this review!

It means a great deal to hear that the Ffern experience feels considered and worthwhile, from the fragrances to the customer service with our friendly concierge team.

Thank you for being part of the Ffern family, we look forward to sharing future seasons with you!

Best wishes,
All at Ffern

Saanut 5/5 tähteä

always a work of art

Ffern’s fragrances are always a work of art and I enjoy enriching my own experience of each season by including them in my life.

3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi there,

Thank you so much for your warm words about your Ffern experience. It is so lovely to hear that it has helped you embrace the turning of the seasons.

We can't wait to share more fragrances with you.

Warm wishes,
All at Ffern

Saanut 5/5 tähteä

Gorgeous seasonal and complex perfumes

Gorgeous seasonal and complex perfumes, in the most exquisite beautifully eco packaging. Absolutely love Ffern - long time customer, very happy with everything. Can’t see myself buying perfume from anyone else ever again!

3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi there,

Thank you for this thoughtful feedback. It is wonderful to hear that the seasonal blends and their packaging have become such a lasting part of your routine, and that you have enjoyed being a part of the Ffern family over the years.

We look forward to many shared seasons to come!

Warm regards,
All at Ffern.

Saanut 5/5 tähteä

I had a great experience with Ffern…

I had a great experience with Ffern fragrance! Every spray was magical,
and natural, my skin loves it!
Every spray was my happy day!

12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi Langela,

Thank you so much for your kind words. It is a delight to hear how much you are enjoying your Ffern experience.

We can't wait to share future fragrances with you.

Best wishes,
All at Ffern

Saanut 5/5 tähteä

The team was helpful and cordial

The team was helpful and cordial

2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi Jennifer,

Thank you so much for your feedback and your warm words. We are so happy to hear that you are loving the Ffern experience!

We hope that you have a happy and bright spring!

Best wishes,
All at Ffern

Saanut 5/5 tähteä

Experience in a Box

I was introduced to Ffern by a family member where Ffern has now spread to several other of our family members (and friends)! After the release of a new seasonal perfume, we call one another excitedly asking if we’d received our new Ffern perfume yet! (Maybe that should be a Ffern cinematic feature?!!) It warms my heart to share in this unique “surprise to the senses package” with my daughters. Firstly, I absolutely love that the perfumes are wholesome and made with natural ingredients. I also LOVE the “experience” that comes in the box. Each seasonal perfume has its own surprise that comes with it its version of making me feel special when opening the box. Truly, each new season of Ffern perfume is an experience of the senses; I enjoy browsing each thought-out piece and interactive feature(s). It is a genius concept that is refreshing. Ffern perfume has been wonderful to give as gifts where too, I have had great feedback from my lavished recipients. Like my gifted recipients I too don’t want to throw the box or its contents away!! Finally, the limited contact I have had with Ffern customer service has been outstanding. They stand behind their product even when a sampler bottle had been removed from a package! I cannot say enough about Ffern… great business ethics, professional, friendly, creative, innovative, ingenious (to say the least)… Ffern is an experience!

2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi Theresa,

Thank you for this wonderful review. It is so heartening to hear how Ffern has become a shared ritual for your family and that each seasonal box, with its small surprises and natural ingredients, feels like an experience in its own right. We are especially glad that gifting has gone so well and that your moments with our concierge team have left you feeling well looked after.

We are looking forward to sharing more seasons to come!

Warm regards,
All at Ffern.

Saanut 5/5 tähteä

Their customer service is top notch

Their customer service is top notch - quick, responsive, and gracious.

2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi Cam,

We are delighted to hear your feedback on our friendly concierge team!

Wishing you a happy spring!

Best wishes,
All at Ffern

Saanut 5/5 tähteä

This company is gorgeous

This company is gorgeous. They are presenting a very special earthy perfume of real origins. I feel grounded and real when using this wonderful scent. Can’t wait for the new season scent each season.

2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi Enid,

Thank you for this beautiful review. It is so lovely to hear that the earthy character of the fragrance helps you feel grounded and that you are looking forward to each new season with us.

We are so happy to have you as a part of the Ffern family.

Warm regards,
All at Ffern.

Saanut 5/5 tähteä

Banger after banger

If these perfumes were music they would be total bangers. I've been getting these for a couple years now and I love the seasonal fragrances. Favorite one is Summer '25! It smells like when you wake up late as a kid but it's summer and you left the window open.

2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi Emily,

Thank you so much for your lovely words!

It’s wonderful to hear how much you’re enjoying the Ffern experience. We love your description of Summer 25, and we’re so pleased it evoked such lovely memories for you.

We’re so grateful to have you with us on the ledger, and we can’t wait to share future seasons with you!

Best wishes,
All at Ffern

Saanut 5/5 tähteä

Excellence and Creative

Timely response, thoughtfully organized, superbly informative with a creative, unique, website/platform! Did I mention the delight of the olfactory experiences?! Incredible!

2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi Lyn,

Thank you so much for taking the time to share this, it really means a lot to us.

It’s wonderful to hear how much you’re enjoying your Ffern experience, from the fragrances to the website and ledger portal.. We’re so grateful to have you with us on the ledger, and we can’t wait to share future fragrances with you!

Best wishes,
All at Ffern

Saanut 5/5 tähteä

Great customer service… very helpful &…

Great customer service… very helpful & informative 🌟

31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi Sharon,

Thank you so much for taking the time to share your feedback! We’re very happy to hear that our concierge team were able to help.

Wishing you a wonderful Spring!

Best wishes,
All at Ffern

Saanut 5/5 tähteä

A very special fragrance

I really look forward to my Ffern seasons, the fragrance and candles never disappoint, there is a clear passion to the experience of having a special fragrance.
In the past fragrances I have brought haven’t felt special, instead mass produced, clinical. The quality and attention to detail of Ffern makes all the difference and I have not seen it matched.

2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi Sarah,

Thank you for this thoughtful review. It is lovely to hear that your Ffern seasons feel special and that the fragrances and candles carry that sense of care and attention you were looking for.

We are so happy to have you as a part of the Ffern family!

Warm regards,
All at Ffern.

Saanut 1/5 tähteä

Disabled person scammed out of money - please refund me!

You've taken my money without consent, I'm disabled and won't be able to eat or pay my bills properly this month. This has awful impacts on my health when life is hard enough anyway. I responded to a text months ago which sounded like a competition, and was told I hadn't 'won' the perfume. Days later I was told I had and was then sent the Winter fragrance and charged for it. I didn't realise this would happen and returned it. I've now been sent the Spring perfume and charged again - when I absolutely can't afford this! I didn't get the package as I was unwell and having to stay at my carer's house as I couldn't look after myself. I came back home, was surprised the find the package and contacted them to return it. I'm 2 days out from the extremely limited and frankly illegal sounding '14 day return window'. They told me I can't return it. I am on disability benefits and there's no way I have £89 for perfume that I didn't know I was buying! This is such an appalling, illegal, scam of a company and they need to stop doing this to people. I looked on Reddit and SO many people are having this experience - so it's clearly not clear to people what they are signing up for. There's a cost of living crisis going on - please stop sending out scam texts which sound like a competition and stop doing this to people. PLEASE give me my money back so I can eat and pay my bills.

2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi there,

Thank you for taking the time to share this review, and please accept our sincere apologies for any distress this has caused.

Our concierge team has responded to your email and is happy to accept your return. When you have a moment, please check your inbox for your return label. If you have any further questions or need additional support, please reply to our email and we’ll be glad to help.

Thank you again for your feedback. We’ve also requested some additional information from you via Trustpilot so we can look into this further.

Best wishes,
All at Ffern

Saanut 5/5 tähteä

A Fragrance Experience Unlike Any Other

My husband spotted a New York Times story about FFern, shared it with me instantly, and I joined the waitlist that same day. I’ve been on the ledger ever since and I have zero regrets.
Four times a year, as the seasons change, a freshly made, organically crafted perfume and candle arrive at my door. I love the scent. I love the tin. I love that the ingredients are organic and actually healthy. As someone navigating the challenges of fighting cancer, knowing that what I put on my body is free from cheap chemicals and made with pure, natural ingredients means more to me than I can express. In a season of life where every choice feels significant, FFern is one I feel genuinely good about. I love that each bottle is blended specifically for the lucky ones on the production ledger. There is no mass production, no shortcuts. I love the stories that come with each release. And honestly? I just love that I smell good and feel good about why.
FFern has restored perfumery to what it was always meant to be — crafted with intention, rooted in nature, and made for real people, not market forces. If you get on the waitlist and make it to the ledger, don’t you dare get off.​​​​​​​​​​​

1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi Dr Chang,

Thank you for sharing this beautiful review. It means a great deal to know that your full year in seasons with us has brought you both pleasure and peace of mind, especially at such a significant time, and we feel very honoured to play a small part in that daily ritual. We are so pleased to have you with us as a part of the Ffern family!

We are looking forward to many shared seasons together, and we hope that you have a warm light-filled spring.

Warmest wishes,
All at Ffern.

Saanut 5/5 tähteä

The fragrances are lovely

The fragrances are lovely. I love the small local community inspired smells, art and designs. Truly unique. The try before you buy is great.

1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi Nicole,

Thank you for this kind feedback. We’re so glad the fragrance, artwork and design feels unique to you, and that the option to be able to sample your fragrance before you decide to keep has been a good fit.

We can't wait to share future fragrances with you.

Warm regards,
All at Ffern.

Saanut 5/5 tähteä

Spring in a bottle.

The fragrance smells like catching the first breath of spring. Light ,clear, and sparkling with fresh dewy flowers.

1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi Kay,

Thank you so much for your kind words. It is a delight to hear how much you are enjoying Spring 26.

We can't wait to share future fragrances with you.

Warm wishes,
The Ffern team

Saanut 5/5 tähteä

Love my Ffern fragrances!

Absolutely love my Ffern fragrances and the creativity and thoughtfulness that go into each seasonal scent. And the customer service is second to none!

10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi Jill,

Thank you so much for your kind words and for the lovely feedback about our concierge team. We can’t wait to share more fragrances with you!

Best wishes,
All at Ffern

Saanut 5/5 tähteä

I SIMPLY ADORE FFERN

I SIMPLY ADORE FFERN, its fragrances and all they do! Spring 25 and 26 my absolute favourites with Autumn 22. Thank you so much for bringing joy in our lives!

1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi Giulia,

It is just so wonderful to hear how much you’re enjoying the fragrances. Thank you for leaving this feedback!

Wishing you a lovely season ahead!

Kind regards,
All at Ffern

Saanut 5/5 tähteä

Great customer service experience

I messaged Ffern concerning my spring delivery, which appears to be lost through the delivery handler. They responded promptly, arranged for a new shipment, and were friendly and professional through the entire process. It was a very pleasant customer service experience and I’m looking forward to receiving my delivery.

31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Ffern-logo

Vastaus yritykseltä Ffern

Hi Kimberly,

Thanks for taking the time to leave this review! We’re sorry to hear that you experienced an issue with delivery, but delighted that our concierge team was able to resolve it quickly, and that Spring 26 is now on its way to you.

We’re so grateful to have you with us on the ledger, and we can’t wait to share future seasons with you!

Best wishes,
All at Ffern

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin