The customer service with this company is the BEST I have ever seen. Other companies should take note. Now, their perfume...I love it! I loathe the synthetic smell most large commercial brands sell... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
The customer service with this company is the BEST I have ever seen. Other companies should take note. Now, their perfume...I love it! I loathe the synthetic smell most large commercial brands sell... Näytä lisää
Yritys on vastannut
Ffern is a premium fragrance experience. They continue to impress me with their attention to detail and intentionality with each element of their seasonal releases. The fragrance sample is the perfect... Näytä lisää
Yritys on vastannut
Such a lovely experience. When my package didn’t arrive, they responded with so much care and immediately sent a new one. This is my second seasonal perfume, and I’m honestly in love with the con... Näytä lisää
Yritys on vastannut
Ffern is a unique experience. Its more than being about fragrance. Its about creativity, organic principles, wellness, connection with nature and the cycle of the seasons. Each fragrance is light and... Näytä lisää
Yritys on vastannut
Small batch eau de parfum blended exclusively for the names on our production ledger.
Yhdistynyt kuningaskunta
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I just received Spring 2026 and it is such a beautiful fragrance that has a lot to say without being overbearing. The packaging was wonderful and I will absolutely be ordering next season. I highly recommend trying this company out if you’re on the fence like I had been
Super helpful and proactive in arranging an exchange for me. Lots of emails and check-ins to update me on progress. Couldn’t fault the service.
I swapped Spring 26 for Winter 26 and have to day I think it’s my favourite scent to date
Product is well worth the cost.The story that they create for the season is spot on. Shipping and Handling are on time and returns are not difficult.
S26 light herbs and florals scent and ORGANIC !!!Great for the season. Customer service was spot on.
I was compelled by Ffern's advertisement online. There were people dressed in colorful creative clothing, reminding me of a Solange music video for the gorgeous song "Cranes in the Sky", where there are some women wearing almost like a one-piece in a line. Bound by the cloths, yet separate. I am enjoying wearing the new Spring scent. It is refreshing with a touch of masculine bright crisp like your boyfriend's white ironed shirt with a high collar and gorgeous blue jeans with a tan and sandals (girl is wearing that). The Hair parted on the side with a low ponytail. Visions of Spring Summer scents in a blue sky filled with a warm and slightly cool breeze as petals of the flowering trees float in the air. This is what Ffern does to me!
Thank you!
Happy Spring from cold but flowering gardens Boston!
The shipment arrived on time in a beautiful package with gift details. The customer service was also impeccable, they resolved
my issues very efficiently.

Vastaus yritykseltä Ffern
There is no manmade scent that compares. Complex but seemingly simple. Elegant, understated, with grace. Would love to collaborate.

Vastaus yritykseltä Ffern
The most delightful gift you could give yourself. A deeply charming seasonal experience that has renewed my faith in modern marketing and product development.

Vastaus yritykseltä Ffern
Handmade small-batch fragrance, supplied with a small tester so you can try it out to see if you like it. Unique and complex scents, released four times each year. Totally addictive! Excellent products and outstanding customer service.

Vastaus yritykseltä Ffern
Gorgeous all around from the unboxing experience to the supplemental materials to the perfume itself. I have never received so many compliments on how good I smell!

Vastaus yritykseltä Ffern
I love this product so much. The art and the culture that goes along with the perfume is so lovely. The candle is also really pleasant. The seasonal scents hit just right.

Vastaus yritykseltä Ffern
It's the most unexpected and best smells I've ever come across!

Vastaus yritykseltä Ffern
Ffern has been a lovely experience from start to finish. I expected a bottle of perfume when I joined the ledger, what I did not expect was to receive original artwork, a lovely testing stone, seasonal items - from wildflower seeds to handcrafted tea, a test perfume sampler to enjoy for a week or two before opening my bottle (to determine if it worked well with my unique chemistry); nor did I expect to get some lovely extras, such as a invitation to their seasonal podcast, sound maps, and such excellent customer service. The emails I received from this company, our enchanting, well thought out, and filled with all the information a subscriber would need and would expect from a company such as this. I believe I will be with Fern from many more seasons, and I’m delighted to finally possess sent that I may wear guilt free, knowing they are completely devoid of hormone disruptors and synthetic garbage that has so plagued the health of women for decades. I read all of the reviews that have been left here in their entirety as a fellow client. And what I have noticed is that the feedback that was left here appears to have been immediately active upon and improved for customer enjoyment. That gives me a lot of faith and trust in this company.
Overall, how do I feel about being a part of the Ffern seasonal ledger?
Decidedly, and joyfully, contented and pleased.

Vastaus yritykseltä Ffern
Unique perfume. The scent is intoxicating… No one else smells the same. Each season is a surprise, & very rarely do you choose to return. Pure heaven.

Vastaus yritykseltä Ffern
Such a lovely experience. When my package didn’t arrive, they responded with so much care and immediately sent a new one.
This is my second seasonal perfume, and I’m honestly in love with the concept. The scents are natural, subtle, and really capture the feeling of each season.
You can feel the attention and intention in everything they do. I’m very grateful.

Vastaus yritykseltä Ffern
The subtle, earthy scents are so easy to wear! The packaging is superb and each fragrance release is a delightful surprise.

Vastaus yritykseltä Ffern
Ffern is a premium fragrance experience. They continue to impress me with their attention to detail and intentionality with each element of their seasonal releases. The fragrance sample is the perfect way to test the scent, the diffuser stone is a nice touch that allows you to enjoy the fragrance outside of just wearing it, and the crafty additions like wildflower seeds for spring and tea for winter. Plus, the cinematic display is lovely. These things just elevate the experience tenfold. And to top it all off, their customer service is amazing. I've greatly enjoyed both scents I've received thus far. I'm looking forward to what comes next!

Vastaus yritykseltä Ffern
Returned an item a couple weeks ago. I wasn't sure how the credit/refund would be issued.
I emailed my question and Lawrence replied within a few minutes with response and resolved my issue.

Vastaus yritykseltä Ffern
My daughter introduced me to Ffern in December (25) with the Lighthouse scent and it was love at first spritz. It took 2 requests to be selected to receive my first bottle and I am obsessed. I followed up with Spring of 26 and am delighted with it as well. So happy I was introduced to Ffern!

Vastaus yritykseltä Ffern
Ffern is a unique experience. Its more than being about fragrance. Its about creativity, organic principles, wellness, connection with nature and the cycle of the seasons. Each fragrance is light and subtle. You can tell its not synthetic. It lacks that cloying heaviness of commercial perfumes. I love the added extras too - a card mobile, a packet of wildflowers, the promotional films, the podcast. Its a very special experience.

Vastaus yritykseltä Ffern
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.