Fedcap Employment Arvostelua 

I worked for this company. Some individuals are forced to visit FedCap by the JobCentre because of long-term unemployed; it’s for anyone who has been unemployed for over two years or more. If people refuse to participate they would lose their benefits, which means people *had* to attend.

What FedCap does is… nothing… except to upset the Apple cart. They don’t actually do anything to help people find a job, but what they *will* do is make sure they continue to receive their government funding by forcing people to attend irrelevant training courses and meetings, and they also have a 12 week review, which is a series of questions (the same ones used every 12 weeks) that have multiple choice options / answers. If an individual drops below (a 4 or a 5, for example) for any of the questions, FedCap staff eyes light up because they can send the jobseeker to see someone else… on another day… in between the monthly in-person meetings… for guidance. It was rubbish, and all part of collecting government funding.

But those "meetings" don’t actually help. Like I said, FedCap is government funded - it’s a quango. FedCap is also an American company. What are they doing in the UK? Perhaps it’s not dissimilar to parts of the NHS going private which down the line could be a disaster. Will the JobCentre one day go private and the contract be awarded to FedCap, which is not even a British company? It’s entirely possible.

So, the only way for FedCap to continue to receive taxpayers money, or more of it, is to start tightening the screws on people. The more extra meetings they get people to attend, the more opportunities for FedCap to claim more funding, and the more job security *they* have.

This is all about them, their continued funding, their own job safety, and the high rents paid in the high street that the UK taxpayer is absolutely unaware of. Plus, not forgetting the high cost of running FedCap as a business as a complete tax right-off.

Most importantly, how FedCap treats people is an as disgrace. For example, if someone doesn’t attend an extracurricular meeting that one of their staff recommends they will threaten the individual with sanctions to their benefits. And in this day and age, with prices shooting through the roof, it is an absolute disgrace.

We even lied to people telling them to send us a list of the jobs they had applied for so we could "directly contact the companies to follow up on their application and to gain important and helpful feedback". It was a lie. It is against an individual’s privacy policy and no HR department would divulge private information about an applicant or their application… unless it was the jobseeker themselves. We told utter lies. We did it as part of our tightening the screw exercise so that we could threaten sanctions on poor innocent jobseekers. The more we manipulated people, the more money FedCap was able to claim from the British government.

It was all extremely underhand, and was the reason why I stopped working there.

We had *training* courses where we were instructed to manipulate every individual who walked through our doors because forcing them to do something (they may not wish to do because it’s irrelevant) would gain more government funding.

The lies I saw every day was appalling and embarrassing.

What worries me is that they were granted access into JobCentres across the entire UK whereby FedCap staff could go behind the scenes and talk to the JobCentre work coaches, and we were able to gain access to some very private information about the jobseeker. We were trained in how to manipulate the work coaches so to get what we needed.

It won’t be long until someone is arrested both high up and at customer facing level. I urge someone to make an official complaint before it gets even more out of hand.

I was so looking forward to this as I read that people were helped by Fedcap restart programme. While some staff were great, others were not. There is a lack of professionalism and poor management. They are no help at all and made things far worse. They falsified what they were offering in the way of jobs, courses and opportunities, then lied about it when confronted. They don't show up for appointments, and avoid any responsibility for their actions. I also can't believe how dishonest and underhanded they are. It was shocking to see this kind of behaviour as 'normal'. They take great pleasure in causing harm to job seekers. I am sorry I ever had anything to do with them, never deal with this company. I urge everyone who has negative dealings with Fedcap to make a formal complaint, and get ICE (independent case examiner) involved. The more people who know what is really going on the better. Let's make a huge effort to get justice.

Depending on what department probably a decent company to work for. This company used to be working links that collapsed in feb 2019 I would recommend putting this into consideration and should have listened to my gut!