Express Car Rent ArmeniaArvostelua 

They were always very attentive and communicative. Great experience and good car (mazda).

Super car rental! Fast uncomplicated processing, friendly helpful staff, 100% recommendation!

Очень понравилось, большое спасибо! Всё быстро и удобно!

Prompt and efficient servise without any hidden charges. The safety deposit was returned within minutes of returning the car.

I would recommend this car rental only because of helpful people who are just doing their job. Now, to why i highly DO NOT recommend this car rental is due to the following reasons:

1) we got a full insurance and were told "that this pretty much covers anything" - it does not cover windows or tires and wheels.

2) They did not have the document for crossing to Gerogia border ready as we requested the car and papers the same day. This is our fault, but they promised to send us the documents via email. We had to remind them at the border of Georgia to get the documents. We got them relatively fast after, but got a 2h delay due to that at the border.

3) MOST IMPORTANT: 0/5 star rating issue in my opinion:
We believe that we were given a damaged and potentially dangerous car - Why? The rims were flattened in multiple places. Now one could argue that we could have damaged them ourselves, but we belive that such damagewould put us into a dangerous situation and we would stopped driving immediately. When we reported the damage we had driven roughly 500-600km in Armenia to Georgia.
So how did this happen? - we found out about the issue in Georgia, when the tire pressure indicator turned on and we noticed a bubble. We immediately reported the issue and got instructions on what to do. We drove to the mechanics and just wanted to change the tires. While changing the tires, the mechanics and us (me and my wife) were very surpised to see flattened rims. The whole process of finding the correct tires and a service close by took us roughly 5 hours.
When returning the car we asked if cars are checked after every rent - they said "Yes they are".
I asked for a proof for these kind of check routines, but apparently this procedure "IS NOT DOCUMENTED" - according to one of their employees.
We also found out that one of the employees caused a huge damage on the side of the front wheel. It looks exactly as they had driven over a deep hole and probably broke the front right rim.

Letting you all know - that this kind of damage is invisible for any tourist who rents the car as you cannot see inside the rim.

4) We were stopped by the Armenian police total of 4 times in 2 days, since the car we drove had an open police ticket/penalty. Every time we lost ~20m talking with the police, them trying to figure out how to proceed. We did not get a ticket ourselves during those encounters as we were driving within speed limit and according to the law.
Additionally: when crossing the border, the border guard informed us that there is also an active ticket on the car by another driver in Georgia - Great!

---------------------------
Our loss: In general we spend roughly 220 euros changing 2 front tires (as they only sell two at the same time), fixed both front wheel rims which cost about 90 euros as the mechanic said it's dangerous to drive with those rims in the current condition, lost 2 hotels as we were not able to get to our destination - another 300 euros and had to rebook 2 new hotels which was roughly 250 euros. Fortunately the hotels we did not reach were reimbursed by our personal insurance.
Total loss of time behind border and fixing the car was 1 day time (or 8-10 hours of light time) as driving in the dark in a non highway is dangerous in Armenia/Gerogia due to potholes.

My summary is that they might rent you damaged cars without you knowing it. Through out the whole process both parties (me and the car rental company) were civil, except i was not happy about not receiving anything back from FULL insurance. Nevertheless we did not use any slurs or faul language.
I highly recommend any other international car rental companies as their insurance could cover tires and glass. Also they probably/hopefully check their cars periodically.

Additional if the company tries to say something bad about us: We received a speeding ticket (from a camera) in Tbilisi which we paid today immediately after receiving the receipt.

We posted this review not because we lost time and money, but to keep you all safe on the road. Thanks!

Excellent car rental service in Yerevan. I easily and simply booked the car through the website and paid the advance payment. The contract was immediately sent to the post office for review. The car was brought on time and where I needed it. The car was clean and in good condition with a low mileage. All employees of this service are very pleasant and polite! I can safely advise this service if you need a car without pitfalls and problems!

It was nice nd trustfulness dealing with express rent a car, We rented a nid size car and Mr Car Hovhannes help us to make the deal smoothly. Thanks to him that he speaks English that makes us happy and confirtable. Happy to recommend Express Car as you can rent a car with competitive price with quality in the market.

Уже второй раз воспользовалась услугами этого проката авто. Осталась очень довольна! В этот раз у меня была красная киа форте. Машину подали очень быстро, документы оформили тоже быстро, очень вежливо объяснили правила и различные нюансы. машина показала себя очень хорошо. Мы ездили 5 дней по северной части Армении. Спасибо за возможность таким образом увидеть страну!

Отдельное спасибо сотрудникам проката, Торнику и его коллегам за профессионализм, клиентоориентированность и приятное общение) обязательно возьму машину у вас снова)

Все прошло отлично! Доброжелательные сотрудники, вопросов не возникло. Всем рекомендую

Express Rent A Car is a very reliable company. We had a very good experience with them. I recommend them to anyone who wants to rent a car.

Арендовал автомобиль через интернет и когда приехал в офис, чтобы забрать в назначенное время меня ждал менеджер и предложил автомобиль выше класса по той же стоимости, в итоге я ездил на мустанге!
Автомобиль мне выдали сразу после мойки, поэтому все было чисто.
Менеджер все объяснил и рассказал как пользоваться платными парковками, как себя вести в нештатных ситуациях и т.д.

При сдаче автомобиля никаких проблем не возникло, все быстро и четко.
Однозначно рекомендую!

We hired a car from Express Car Rental for four days in Armenia. First of all, they gave us a free upgrade which is always nice! Secondly the car was new and clean and everything worked well. Dropping off the car was so easy too, with their own parking spot in the center of Yerevan, which is not common. Armenia is a country that is best explored by car, so many amazing places within a not too far distance. Renting a car is the way to go.

I have rented a car three times in Armenia, but I would definitely say this is the best and smoothest experience thus far. I would use them again for sure!

Great service and great cars. Hohvannes helped us select a car that fit our needs even though we had not booked it and only came the day before to talk about this. We rented a Kia Forte for 4 days which was perfect for our short road trip to explore Armenia. Great car in good state, no issues, automatic, therefore comfy and easy to drive through Armenian roads. We decided to opt for the extended insurance (7.000 AMD per day), which in hindsight is not absolutely necessary, especially if you're on a budget trip. Would definitely recommend this car rental!

Very polite and helpful personal (special thanks to Hovhannes), clean and reliable car for a very reasonable price. Both car pickup and return were fast and hassle-free. Helped us to have three fantastic days in Armenia, thanks! Definitely recommend this company.

We have traveled a lot and this rental company was one of the best. Super fast communication, clear website, English speaking and good prices. We rented a car for 14 days and drove all over Armenia with it without any problems. We recommend it.

Happily surprised to have found them as a very trusted car rental company for our 9-day trip to Armenia.
They met us at the airport to deliver the car/return the car. The delivery and the return were both very straightforward, no hassle like several main international rental chains and the price was very attractive for the Nissan Murano that we rented. The car was almost new, comfortable and very clean. At the return of the car, everything went well, and they gave back the whole deposit on the same day.

На наш с женой отпуск в Армении я забронировал на 10 дней на Localrent.com машину, сервис понятен и удобен. После бронирования мне потребовалось изменить даты бронирования - всё было быстро и удобно. По прилету в страну я пошел получать в офис компании авто и оказалось, что это Express car ... далее мне вместо заказанного мной авто Citroen C3 Aircross предложили другой автомобиль - свежий Jeep Compass с полным приводом за те же деньги. Я согласился и не пожалел, качество дорог в Армении не очень, крутые дороги и высокая посадка с полным приводом были действительны необходимы. Получение и сдача авто были простыми, залог вернули без проблем. Сервисом, ценой и машиной остался доволен.

Замечательный сервис, быстрое оформление, машины в отличном состоянии

Perfect service!

Долго искал прокатную компанию, чтобы было без депозита. В express car нашелся подходящий вариант. Цена средняя, т.к. брал на праздники за два дня до начала аренды. Машинка Nissan sentra. На все вопросы отвечают по whatsapp. Также подстроились под мое время и выдали/забрали авто в назначенное время (согласовали + 2 часа к аренде). Также на заправке мы промахнулись с количеством топлива и залили больше нужного. Ввиду этого позволили не оплачивать мойку. Обязательно обращусь ещё раз, если окажусь в Армении.