Eurail Arvostelua 6 198

The convenience was, at times great, but the inability to reserve seats and added cost they required really soured our tastes for the passes. You also have to use them pretty frequently to "get your monies worth" out of them.

train good.

If you are traveling through several European countries, the Eurail pass is very effective and efficient. You can buy individual country passes and use their planning software but that would be extremely cumbersome. One critisism however is the process to purchase seat reservations through Eurail. It is expensive and not always available.

The Eurail 1st class passes plus seat reservations made for a total stress-free travel during our 11-day Christmas Vacation.

The train and the service are amazing. The app could be improved a lot. Making reservations is tedious process, sometimes you even have to go to the station in person - that's the only way to make a reservation in some countries, if you are on a EURail pass. Even online reservations are broken, too many providers for reservations, and a clunky process. Takes a while to get it done. Separate QR code for reservation and the ticket are also inefficient.

My trip started in Frankfurt for the Ambiente trade fair. Being on a continuous pass meant I didn’t have to worry about counting "travel days." If I wanted to take a quick train to a nearby town after the fair or change my departure time to Switzerland at the last minute, I could.

สะดวก เรียบง่าย คุ้มค่า และที่สำคัญมีช่วง black friday ให้ด้วย ชอบมาก รอคอยทุกปี

It was my first time using Eurail. The train staff person checking tickets was extremely rude in only the way a French person can be. Extremely impatient and verbally abusive while I tried to figure out, without his help, what exactly he was asking for. I showed him one thing and that wasn’t what he wanted. I was unaware of the process. A simple explanation and a bit of guidance - basic customer support and service - would’ve resolved the issue immediately. Instead, he insisted on shouting words in French that I didn’t understand. The whole experience was very embarrassing, not least for Eurail. I’m telling everyone I know about the experience in hopes that they save their money and time and stress and just drive themselves. And we wonder why people prefer to just drive themselves. No service.

Buying the first class Eurail pass was one of the best decisions we made on our Europe trip BUT the app/ticket/seat allocation was definitely NOT a stress free experience as you advertise!!! The rail inspectors have absolute NO tolerance for any sort of delay in you not being able to get your pass asap from the App! It needs to be simplified and ticket details should be provided on opening the app. We were in the habit of getting a screenshot of the ticket to make it easier and less stressful when the inspector came!!
We did have an issue in Italy when the train ticket system was down and we accidentally double booked our tickets. Be aware not all tickets are refundable!

The choice of train is vast with multiple timing options. The app is very easy to use and information is just at the tip of your finger. A very good app for traveler.

No pude utilizar el pase, no habia disponibilidad en las empresas de tren. No lo recomiendo. Mejor comprar los pasajes directamente.

It was super being sure i was able to get on a train. No matter the time of day. The security and peace of mind was a win.

The days calculated on the trip were incorrect, I don't know,why or what was incorrect. I had to purchase an extra 3 days at the end of my trip as I ran out of days. It was strange.

Definitely the way to travel in Europe for a visitor.

I could never get my app to work. I had trouble every time I tried to use a ticket. I had to go to the office. They said they couldn’t help. I went to the station master. They said they couldn’t help. It was a waste of time and it was terrible. My 15 days out of two months. I only could use one day. Nothing ever worked after that. The only good news was after working with the helpdesk. They finally refunded my money.

We had a European local helping us navigate the booking and navigation. The navigation was fairly striaght forward and we had it down by the end of the trip but the booking was complex and would have been harder to understand without a local. For example, we were not aware that we needed to book a reservation for international travel several months in advance to ensure we got the trains we needed. Overall though, very clean and enjoyable experience.

Super friendly and helpful customer service! They always responded within less than an hour, and although my original request couldn't be fulfilled, they made an effort to offer me another solution. Uncomplicated and, once again, very friendly. I didn't expect that. Thank you!

The only downside: the Eurail app no longer runs on older smartphones. Because of this, I had to postpone a trip at very short notice last summer and organise a new device. It's a pity, as I can't imagine I'm the only customer who doesn't have the latest smartphone.

Most of the trains were reliable and on time. However several were cancelled without notice which interfered with my plans significantly. The app was confusing at first but proved very helpful once I learned how to use it.

Services provided by Eurail are good.

It was very easy to know where to catch the train. I think it’s great.

Great experiences, so convenient，only the ticket little bit expensive.

My friend and I travelled in Europe for 7 weeks during the 2025/26 Christmas/New Year period.
We had both used Eurail passes during the 1980s as backpackers and thought we'd again use a pass.
We bought a two month, 15 day pass each.
We planned most of our stops along the way with about a week at the end when we intended to 'wing it'.
Europe is a different place to what it was in the 80s. You need to book and plan a lot more, especially during peak times.
For us, there were a few issues with the Pass that we did not expect.
Even though you don't need to reserve seats on all trips, if you don't reserve your seat, you could well end up 'seat surfing' on a long journey, which we did from Stuttgart to Prague. We were actually told at the reservation office that we were not able to reserve seats for this journey, which was not the case.
Seat reservations cost extra and I think we paid all up about AU$200-300 on top of our pass for these. This was expected, but after the Stuttgart-Prague experience, we ended up paying extra for seat reservations for all of our journeys.
Also, not all routes are available to Eurail Pass holders. This was a surprise. We wanted to go from Budapest to Munich, but at the time of booking, the only train available was a night train. More may have become available at a later date, but as it was two days before Christmas, we wanted to ensure we got there but really did not want to travel at night. We ended up buying a normal train ticket and paying the extra money.
Was it easy to use? Well, yes I guess so. You certainly need internet connection on the train, that's for sure. But booking train tickets generally is very easy now, whether it be online or at a reservation office.
All-in-all, I don't think the Pass was beneficial to us.
I guess if you really want to be flexible with your journey, then it may be worthwhile. But in this day and age, most people book in advance and take advantage of the cheaper train fares.