The Electric Heating Company Ltd Arvostelua 

So helpful, thoroughly recommend them.

New PCB board, 2 contactors constant clunk from a very loud contactor.
And it's broken again, they refuse my electrician costs, and refuse to send an engineer out.
Sticking to gas
Having read your partly false reply, I've never refused help, you clearly stated that the faulty items returned would be tested, and if non faulty? you will charge me parts and time. You refuse to pay for the electricians time, who has now attended 4 times within a year, your patronising tone and manner is unacceptable. All power to EHC boiler is off as I fear it may catch fire 🔥
I await your engineer as I yet again have no hot water or heating.

Perfect service! I ordered a power board as water leaking blew the existing one off. It was closed for holidays but on the day of opening, i called to confirm i got the right part. There was no waiting and they helped me right away and i had the part the next day in perfect timing with the weather getting colder and with a broken boiler is not as easy or cheap to heat the house.

Good contactable customer help. I called twice and got a human within seconds who advised me correctly. Order arrive within 48 hours. Product was not stocked anywhere else.

I am using EHC for many years and standard of service is always excellent.

I recently up graded my heating & hot water system. One gas boiler does the main radiators but i chose to use an electric boiler to heat the hot water and underfloor heating circuits, i have to say the electric boiler works superbly. I have been very pleased with the ease of installation and use. I am a heating engineer, so i should know! I have a 9kw slim jim.

Great customer service, very helpful getting us the correct part on a boiler break down. Will definitely be using EHC in the future, cheers Henry.

We purchased the DSR Heat Retention Radiators a few weeks ago, and we are delighted with them. The customer service from EHC was brilliant. They also recommended we contact Paul to quote and install.

Paul and Neil did a great job installing all the heaters and setting up the app. We would definitely use them for future work and recommend them.

The boiler order from Screfix arrived direct from EHC on a broken pallet. When we took the boiler out of the box it was damaged. The damage was reported back to EHC direct but they refused to accept responsibility for the damage and refused to give a refund for the damaged boiler or accept a return. Be very careful with this company because they do not take any responsibility if something goes wrong!

Contacted company prior to placing order and was advised of delivery and delivery was made exactly as advised.

Great products used over 3 years now. Very reliable and unbeatable customer support.

For the last 12 years I have been running a Fusion E10 Electric combi boiler and had next to no issues . Just recently I needed the first of any replacement parts as to be expected and the excellent Service from John and the team in the technical department is an absolute credit to the company. Helpful is an understatement and I would recommend this company and its products to anyone in the market for any type of electric heating system. Paul from Anglesey North Wales

Easy to choose the right radiator. Fast delivery. Easy to fit and has turned a small, very cold, downstairs toilet/cupboard/hallway extension into a toasty space.

My Fusion E10 boiler needed a replacement for it's Sunvic controller so when I phoned up EHC one of the older technicians Knew what is a compatible one.
So,I ordered it and it arrived two days later,
great service,all I've got to do now is fit it!
Long live the old and experienced,where would we be without them.

Excellent service from John in the technical support team to help resolve an issue, and very quick dispatch of a replacement part for minimum time without a working boiler. Thank you.

I called customer support for some advice and a technical expert named Rob talked me through what I needed to know. He was professional and explained everything in simplistic terms so could understand exactly how the system worked, offering some great advice! Thanks again.

The spare part item ordered from the website arrived without the leads as shown in the spare part picture on the website.

UPDATE. Spoke with EHC and all sorted. They understood the issue and were most helpful to sort this out.

great information regarding this product.
Answered the phone promptly and called me back.
Emailed me after job regarding ongoing works needed.
thanks- great seervice