I made my booking with online chat and dealt with Janos. Easy process and excellent service. when I came to amend , it started off a little frustrating as on the chat existing reservations were not av... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I hopped onto the chatline for Drivalia to ask for some help with the transfer of an overpayment from one rental - to a new one. Regrettably dreading the confusion and difficulty l thought l was go... Näytä lisää
Once I phoned and spoke to the agent Jay Patel it was a dream. Jay got me a substantially cheaper price than what was posted on the website and created my booking efficiently and in super quick time.... Näytä lisää
Don't even deserve a star. Pre-booked a vehicle and waited 45 minutes in the queue, only to be told at the counter that the car I had reserved was no longer available and that they had no alternativ... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Drivalia UK - RESERVATIONS (Leeds contact centre)
Yrityksen kirjoittama
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Yhteystiedot
Percy Street, LS12, Leeds, Armley, Yhdistynyt kuningaskunta
- 08000 75 80 75
4,9
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 96 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Smooth booking
Smooth booking, completely satisfied. I did however have to get a uk mobile number to finish the booking. Price seems very reasonable.
16. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
People can make the difference…
I was looking for a car to hire on a trip back to UK from Spain, I usually use SIXT at Gatwick North, but took a look at the Drivalia Website. A little box popped up and "Jay" asked if I needed help, he was so helpful, polite and clear I decided to use Drivalia for the first time there
15. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Excellent service!
I had a great experience, especially thanks to the helpful and friendly staff member who assisted me. Everything was handled smoothly and professionally.
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
James was very helpful in providing the…
James was very helpful in providing the right advise for my requirement. Thank you
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Janos needs a raise!!
Once again, Janos was outstanding. He booked us the exact van that we needed. He answered all our questions. Offered advice and helped us through the booking process. Janos is an exemplary employee and deserves a raise for his customer service and attention to detail. The price of hiring a van was great too.
13. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Booking Process
James helped me a lot, was very polite and quick to reply!
Loved the service
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Terrible experience
Terrible experience. I emailled to change my pick up time, they confirmed via email and then didn't change the time. Came at the wrong time, didn't call me just left, and on top of that was extremely rude when I called to find out whay was going on.
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for reaching out to share your experience. We sincerely apologise that our service did not meet your expectations.
To allow us to fully investigate the issue and provide a comprehensive response, please contact us through the Manage My Booking portal on the Drivalia.co.uk website.
We value your feedback and look forward to assisting you further.
With best wishes
Drivalia
I book my annual car hire with Drivalia…
I book my annual car hire with Drivalia to Scotland. It's always easy dealing with Jayan who is swift at getting me booked in and giving me good rates. Thanks for the service and much appreciated as always. Wayne (Australia)
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Easy booking experience
Good value car rental without exorbitant cross border charge to take the car from NI to RoI. Janos helped me book via the chat function and it was completed very quickly.
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
I was assisted by Janos to book a car…
I was assisted by Janos to book a car rental. Janos was prompt and polite and was able to quote less after I provided a quote for comparison.
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great deal from James in customer support
Great deal from James in customer support, extremely helpful, highly recommend.
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
very impressed
I did not get the call handler's name but he was very patient, helpful and threw in a extra milage at a reduced rate. very impressed!
10. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Quick response to query
Quick response, good answers, helpful to the letter
9. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
User friendly booking procedure
User friendly booking procedure. Prompt reply to my queries. Good prices.
9. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great customer service
Great customer service!
Janos was such a great help. Fast and informative. Looking forward to my trip now!
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
James was quick and efficient and…
James was quick and efficient and provided me with a good deal. Happy with the experience!
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Quick and easy booking
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Very easy to complete 👍
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Needed to add flight arrival…
Needed to add flight arrival information to my existing booking with Drivalia. Chatted with Janos who immediately was able to resolve the issue. Many thanks!
3. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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