I've always given Drivalia 5 star reviews, mainly due to the friendly helpful staff at Gatwick. Today, I had to use the chat function and Jay (a real person) was incrredibly helpful and sorted out a c... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I made my booking with online chat and dealt with Janos. Easy process and excellent service. when I came to amend , it started off a little frustrating as on the chat existing reservations were not av... Näytä lisää
Yritys on vastannut
I hopped onto the chatline for Drivalia to ask for some help with the transfer of an overpayment from one rental - to a new one. Regrettably dreading the confusion and difficulty l thought l was go... Näytä lisää
Yritys on vastannut
Don't even deserve a star. Pre-booked a vehicle and waited 45 minutes in the queue, only to be told at the counter that the car I had reserved was no longer available and that they had no alternativ... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Drivalia UK - RESERVATIONS (Leeds contact centre)
Yrityksen kirjoittama
Who we are
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Yhteystiedot
Percy Street, LS12, Leeds, Armley, Yhdistynyt kuningaskunta
- 08000 75 80 75
4,9
Erinomainen
2 t. arvostelua
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On vastannut 97 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very easy to complete 👍
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Needed to add flight arrival…
Needed to add flight arrival information to my existing booking with Drivalia. Chatted with Janos who immediately was able to resolve the issue. Many thanks!
3. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Good communication
Good communication, smooth and easy experience.
2. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Janos chat was excellent
I did an online chat with Janos and he was really helpful. Quick to respond and I got a really good price on the rental van.
31. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
online booking with chat
James was great and very helpful when I booked online
30. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
James was very helpful and responded…
James was very helpful and responded quickly to sort out my booking
29. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Helpful friendly service
Helpful friendly service. Minimum fuss
29. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
James was brilliant and solved my…
James was brilliant and solved my problems and got us a great deal, its this type of customer service that makes me come back to Drivalia.
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
dealt with promptly and efficiently
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Car booking
Car booking - Helpful online chat function with James, offering discount beyond web-page prices.
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Great service
Great service. Easy to book online, and Jay on the online Chat answered my one question within moments. Superb.
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Quick and very helpful responses
Quick and very helpful responses from Jay, thank you.
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Jay is very helpful
Jay is very helpful! And it's a good deal!
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Super fast and friendly responses and…
Super fast and friendly responses and help getting my reservations made.
27. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
What amazingly nice staff you have…
What amazingly nice staff you have working for you! Special mention to Janos and jay who went above and beyond to help me, I fractured my foot and had to cancel my trip to the uk and my car hire was non refundable, which I knew, but they honored it for when I could rearrange my trip. I have used your company for many years and have always had excellent service but this went above and beyond! I’m very grateful, Thankyou
27. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Janos was of great help
Janos was of great help, fast, resolutive and kind. Thank you
27. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Super quick email response
Trying to phone was difficult, too long to wait, so I sent an email. I received an immediate reply and sorted my problem in seconds. One of the quickest replies I have ever experienced!
27. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
Pro-active, quick. and helpful customer service
I was looking at booking a car and the customer service chat pinged. Friendly and efficient chat. Within 5 minutes I got a reservation with a. discounted rate with free cancellation.
Jason was a good customer service agent! Thank you
27. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
A quick, clear, and concise experience when booking.
The 'Chat' was initiated very soon after I went to the Drivalia site. Jay offered to give me a discounted price on booking. We briefly discussed the types of car on offer. HIs responses were quick and to the point, and when I agreed to a booking, he told me clearly what conditions had to be met, and what documents I needed to present in addition to having a current credit card concisely. The whole process was approximately 10 minutes.
27. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Dear customer,
Thank you for taking the time to share your positive review! We’re delighted to hear that your hire experience met your expectations.
We look forward to assisting you with any future hire needs and continuing to provide excellent service.
With best wishes
Drivalia
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