I made my booking with online chat and dealt with Janos. Easy process and excellent service. when I came to amend , it started off a little frustrating as on the chat existing reservations were not av... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I hopped onto the chatline for Drivalia to ask for some help with the transfer of an overpayment from one rental - to a new one. Regrettably dreading the confusion and difficulty l thought l was go... Näytä lisää
Once I phoned and spoke to the agent Jay Patel it was a dream. Jay got me a substantially cheaper price than what was posted on the website and created my booking efficiently and in super quick time.... Näytä lisää
Don't even deserve a star. Pre-booked a vehicle and waited 45 minutes in the queue, only to be told at the counter that the car I had reserved was no longer available and that they had no alternativ... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Drivalia UK - RESERVATIONS (Leeds contact centre)
Yrityksen kirjoittama
Drivalia, a mobility company dedicated to the automotive sector, provides a wide range of services with attractive solutions and competitive rates: rental for all durations, innovative car subscription and electric car sharing, for private individuals and for companies of all sizes. Drivalia is now active in 7 European countries: Italy, France, Spain, United Kingdom, Portugal, Denmark and Greece, with over 650 electrified Mobility Stores in Europe and 1,600 owned charging stations.
What we do
In the UK, with over 20 prime locations including all major airports and city locations, Drivalia offers a high-quality, low cost car rental experience with friendly service. Drivalia wants to represent the "planet of mobility" of the future, providing its customers with the widest range of mobility solutions: from electric car sharing to innovative car subscriptions, passing through short, medium and long-term rental.
Drivalias’ modern fleet of rental vehicles caters to all requirements. Economical, urban cars are ideal for short stay city breaks whilst the SUV range is perfect for families ready to explore further afield.
Need something a little bigger?
Spacious people carriers cater to larger groups and for business users, the executive car range features some of the best and most prestigious models available. Book direct with Drivalia for your next car rental.
Yhteystiedot
Percy Street, LS12, Leeds, Armley, Yhdistynyt kuningaskunta
- 08000 75 80 75
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 96 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great Service, Great Team, would 100% Book again!
We called them because we had a doubt about driving license policy and didn't expect the superb customer service we received, they helped us with everything, got us a better deal than what we had found online, I am sad I don't remember the name of who helped as he was great! Honestly I would book with Drivalia again for sure!!!!

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Jay is brilliant
Jay is brilliant. Always gets me a cheaper price than on the app or website. Quick, efficient and friendly.

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Quick to help
Quick to help, and giving a better quote than the web suggest.

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Excellent
Excellent, fast reservation service. Janos was brilliant

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
I was very pleased with this booking
I was very pleased with this booking. Thank you for the very detailed and patient explanation.

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Live Chat service
The response from Jay was quick and efficient
I would have no hesitation in using live chat.
Cannot fault the service provided

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Really quick an efficient booking…
Really quick an efficient booking process. Jay answered all my questions and provided the cheapest option for me. Great booking service!

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Fast Reservation
I booked a car very quickly using the chat service. I quite often book cars with Drivalia, the service is always excellent.

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Such a wonderFul experience
Such a wonderFul experience, they really helped out and provided excellent service

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Janos was incredibly helpful and very…
Janos was incredibly helpful and very efficient in helping me book. 10/10 service.

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Very quick response by email and always…
Very quick response by email and always very helpful.

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Chat with Janos was super helpful.
Janos was very helpful, I had quite a few questions about hiring a car for people under 25yrs and they answered them all really clearly via the chat box and gave me all the information I needed to make the best choice for us. Brilliant.

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
It is always a pleasure to deal with…
It is always a pleasure to deal with Drivalia; super efficient and reliable service with excellent rates. I will not booked anywhere else when traveling to the UK, it is so hassle free, thank you!

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Allways excellent service from the guys…
Allways excellent service from the guys at Drivalia. Today's master was Janos.

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
From the begining Jonas was very…
From the begining Jonas was very professional. What other hire company refused to do, he sort me with no time. A++ service. Thanks

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Very helpful
I have been emailing lots of question, they have been replying very promptly

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Friendly chat support (Janos).
Friendly chat support (Janos).
The booking process and Price were good.
The only downside that disappointed me a bit was learning (or being told) that my promotion codes don't count during Peak Season. However, Janos still managed to apply some discount. So it's all good.

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Great service
The easy and speed to change the booking was much appreciated.
Thank you Drivalia

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Jay was super helpful on the online…
Jay was super helpful on the online chat. My booking was created and even applied a promo code for me . 100% satistaction.

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
Good prices and helpful service and advice
First time I didn't get a call back so I decided to hold. Answered in about 10 minutes
Jay was very helpful in matching bookings prices made through a third party and explaining the loyalty scheme.
Better direct as can be cancelled until arrival at the desk and no pre-payment.

Vastaus yritykseltä Drivalia UK - RESERVATIONS (Leeds contact centre)
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