Great experience in the store today! Duncan was so incredibly helpful and knowledgeable (as well as very patient!) Defo recommend anyone looking for help on a new sofa to head down and chat with the l... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaBrowns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG Torquay, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Darren in the Torquay Store was outstanding. He demonstrated the sofa and organised the everything with real professionalism. Store was spotless and all other staff we interacted with were polite and... Näytä lisää
Yritys on vastannut
Ordered my sofa today with manager Lilly who is fantastic and funny which topped the experience and helped making the choices easier - great employee for the business need more of her
Yritys on vastannut
Alison was extremely helpful. Even though we had really decided on the sofa we liked, she suggestd that we still looked at all there was to view to confirm our choice. We only wanted the two seater so... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG, Torquay, Yhdistynyt kuningaskunta
- 0333 999 9848
4,9
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Billie was amazing!
Billie was very helpful. She explained everything, cleared all the doubts and showed us around the store for us to be able to make the best decision. She was really kind and considerate with us throughout the process. Thanks DFS and big thank you to Billie for our new sofa.
15. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Good afternoon,
We're really grateful you shared this amazing 5* review. We are glad to hear that Billie helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Racheal
Racheal, help us with our purchase and explain all about the suite we ordered and also about the 5 year insurance cover. She was very helpful
8. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Good morning Robert,
Thanks for your lovely feedback, we’re glad to hear Rachael met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service. Talked through all options, made us a coffee and walked away happy we have a great new sofa
14. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Good morning Paul,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Had a really nice experience at DFS
Had a really nice experience at DFS. The lady who helped us was super understanding, not pushy at all, and really easy to relate to. She gave us space to look around but was there when we needed help, which made the whole process feel relaxed and comfortable. Overall, a really positive experience.
11. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Relaxed atmosphere to view excellent…
Relaxed atmosphere to view excellent range of sofas/ products. No pressure sales fior a good shopping experience.
11. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Salespeople were kind and friendly did…
Salespeople were kind and friendly did not push me to buy anything I did not need
11. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Really pleasant and helpful staff.
10. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
A pleasant experience.…
On entering the store was asked if needed any help, then was allowed to browse without any pressure. Once I had made my choice the Salesman was very polite, helpful and explained everything clearly. The transaction was made without any fuss or hassle.
10. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Brilliant
We visited the Torquay Willow store and were served by Sian, who was friendly, knowledgeable and made the whole experience really enjoyable — no pressure, just genuinely helpful. We found a sofa we loved that was available on express delivery, so it arrived within two weeks.
It's our first ever brand new sofa and we absolutely love it — it's beautiful. The delivery process was seamless too; we were kept informed right up until the van arrived, and the drivers were great. Really happy with the whole experience from start to finish. Would highly recommend!
28. maaliskuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Good morning Fern,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Made my purchase in Torquay branch…
Made my purchase in Torquay branch staff extremely helpful and knowledgeable great service thank you
1. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Good morning Irene,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Torquay
Good morning June,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
They were efficient and knowledgable…
They were efficient and knowledgable about the product
7. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Vastaus yritykseltä DFS Furniture - Torquay
Good morning Neil,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent customer service
Excellent customer service, we were offered help when we arrived but didn’t need it and we were left to browse. We were offered coffee which was a nice touch. When we were ready to order we had prompt and very good service. Good explanation on extras etc. finance and options were clearly explained. I was impressed with the man who took our order, he was knowledgeable & helpful and not pushy.
7. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Good morning Vicky,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Nice selection of furniture from prices…
Nice selection of furniture from prices to colours and fabrics
Staff very friendly and helpful
6. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Darren was very helpful.
6. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Vastaus yritykseltä DFS Furniture - Torquay
Good morning Richard,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Very good range of beautiful stylish products
The range of furniture was excellent and eventually with the help of a polite young lady I chose a sofa and reclining chair in the colour of my choice. I am very happy with DFS today and will highly recommend them
6. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Darren the salesman was very helpful
Darren the salesman was very helpful. Allowed me to take a colour swatch sample home to make sure the colour was right. No pressure. Very good.
4. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine A
DFS Central Customer Support
No waiting and good service
4. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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