Went to look and buy a new sofa! The two ladies that came to us were so helpful. The last lady who dealt with ys properly and to purchase the sofa was just so helpful, even went and got us coffee (whi... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaBrowns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG Torquay, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Darren was very helpful right from our first visit to DFS, he helped to make sure the sofa we wanted would work in the room. He wasnt pushy and actually advised we dont order the sofa yet as didnt hav... Näytä lisää
Yritys on vastannut
Alison at the Torquay branch was one of the nicest, most attentive people we have ever met. There was nothing she wouldnt do to make our visit to DFS an enjoyable and constructive experience. Prtofess... Näytä lisää
Yritys on vastannut
Went into DFS Torquay, knew what we wanted and within 30 minutes order was placed after member of staff showed us all details of furniture we picked. Excellent service so well done to Lilly and Darre... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG, Torquay, Yhdistynyt kuningaskunta
- 0333 999 9848
4,9
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Sofas purchase
I visited the store with intention to check colors of the sofa and was going to buy it online afterwards, but lady called Rachel approached as with a very polite attitude and no intimidating approach ,she was just so easy to talk to so we decided to purchase our sofas in store. Very happy with the service received.
30. toukokuuta 2026
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
After visiting the store several times
After visiting the store several times, I encountered various members of the sales team, all provided excellent advice and support throughout the whole process of purchasing new furniture.
28. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Torquay
Hello Christine,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
left alone to look thought staff tried…
left alone to look thought staff tried pushing insurance too much and when i ordered i thought it was 7 days delivery but having to wait 3 weeks not good with a disabled wife having no sofa
23. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Good morning Simon,
The delivery time on the Faxon express 3-seater power recliner is 3 weeks, apologies for any confusion caused. If the power recliner chair was purchased on its one this would take 7 days as its a little faster then the 3-seater however, rest assured you will be the first to know once delivery can be arranged.
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Torquay
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Torquay
HI Mrs Norris,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.
Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please contact a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Vanessa
DFS Customer Support
Great I knew what I wanted I bought it…
Great I knew what I wanted I bought it end of transaction
23. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great service
Very polite, very professional and helpful, they didn't follow you around and bug you, just left up to make our own decision. PS coffee was great! Our staff member was Billie and she was lovely
23. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Torquay
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Torquay
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Went to look and buy a new sofa
Went to look and buy a new sofa! The two ladies that came to us were so helpful. The last lady who dealt with ys properly and to purchase the sofa was just so helpful, even went and got us coffee (which were the best lattes my father in law and myself had) Willie you were just great, the whole experience with yourself, from showing us the different ranges and fabrics to going through the whole purchase with you was very fast and efficient. So thank you!
20. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Alison at the Torquay branch
Alison at the Torquay branch was one of the nicest, most attentive people we have ever met. There was nothing she wouldnt do to make our visit to DFS an enjoyable and constructive experience. Prtofessional, calming, empathetic. Just great.
20. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Hello Betty,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Alison.
Kind regards,
Lia
DFS Customer Support
Great customer service
The staff member, Mike was incredibly helpful and supportive. He explained each stage of ordering my new sofas. He was polite and professional throughout.
19. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Good morning Cheryl,
Thanks for your lovely feedback, we’re glad to hear Mike met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Great Staff Easy Process
easy enjoyable process from trying all the sofas, chairs, messing all the pillows up. Looking forward to delivery, thank you for your help fun afternoon.
18. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Good morning Debra,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very good service from Darren
Very good service from Darren, with good knowledge and support.
18. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Good afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Went into the shop looking for inspiration
I popped into the shop looking for inspiration, greeted by Alison. On wandering around I came across a beautiful sofa and accent chair, and decided to purchase (plus other items). The service provided by Alison was extremely helpful, polite and professional - a great ambassador for the company.
All round, I am more than happy to recommend DFS.
15. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Good afternoon Elaine,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Alison.
Kind regards,
Lia
DFS Customer Support
We came in to the store and was made…
We came in to the store and was made very welcome. A member of staff came up and helped us thought the process of our purchase. She was very friendly and helpful, everything was explained and a clear manner. It was very straightforward.
17. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great service
Darren was very helpful right from our first visit to DFS, he helped to make sure the sofa we wanted would work in the room. He wasnt pushy and actually advised we dont order the sofa yet as didnt have a moving date. On our second visit we asked Darren for help again. He spent alot of time with us, moving rugs and coffee tables from around the store so we could see how it would work with our new sofa and nothing was to much trouble. He was very helpful and definitely made our sofa shopping experience alot easier.
16. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Went above and beyond nothing was to…
Went above and beyond nothing was to much trouble.
6. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
The staff were very helpful in making…
The staff were very helpful in making sure I got the best deal for what I was looking for and explained how to look after the material of my chosen sofa.
16. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Torquay
Good morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
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